The hotel was very comfort, their service was excellent, location very strategic, very close to beach, mall, night market, all of them could be reached just by walked

opened window of room first morning there. The glass fell out and smashed below due to rollers on window seized. Not only did the not repair the window for the remaining three day leaving an open room, but they did not return my 2,000 baht key deposit. The window had no sign saying do not open to warn it was unservicable, but the low open hole was a huge fall risk from that height. No empathy, duty of care, due diligence, nor ethics.

The hotel had a good location, near a Mokata restaurant. The convenience store was a little far away but they built a 7-11 right in front of the hotel before we left, which is nice. Hotel breakfast was good too. However, we experienced a black out during our stay and we were a little disappointed with the customer recovery done. It is not there fault the blackout happened but some customer recovery would have been great. The utilities are not very well maintained and some felt a little dirty.

All staff very nice, polite and extremely helpful, check-in very fast and all comfortable. Room was clean, there was LCD TV, safe box and hair dryer in room. Location was great, in front hotel turn left and walk 5 mins to Patong beach.

Breezotel did truly bring affordable luxury. We had a wonderful vacation in Phuket. Highly recommend!