Mercure Bangkok Sukhumvit 11

What an amazing experience we had staying at Mercure Bangkok Sukhumvit 11. It was my son's 13th birthday and we were surprised with a beautiful birthday cake in our room. It was wonderful, and all the staff were very helpful, especially Mr. Edison. If we return to Bangkok, we will definitely stay at this hotel again.

Good. net. comfortable. satisfactory. the place is very spacious and complete

Located in the heart of Bangkok close to shopping areas, food outlets, massage centers and live music clubs. The rooms are spacious. The air conditioning was good and the service outstanding. Book with morning breakfast as they have a huge spread which caters to all the taste buds. Room service and house keeping was good. They have a well equipped gym, a children’s play area and a lovely pool Look out for Addison, the friendly face at the concierge. He has a lot of tips and good advise to give you. You can fall back on him for suggestions, tips. He booked a taxi to the airport which was cheaper than the grab taxis. It’s service like this which gives us lasting memories ❤️ In short a happy and fulfilling stay at the Mercure and I recommend it highly

Hotels in Soi 11 are where I usually stay. Most are fairly ok. Mercur hotel has a nice restaurant but what it distinguishes for me, is the value you get. I upgraded my room with Lounge access. It was great. The folks in the privilege lounge are very helpful and attentive. My room was on the same floor which was extremely convenient. I could simply ask anything I want from the staff in the lounge and it would be taken care of. The front lobby is well maintained and clean and staff fairly attentive and with good attitude. I have eaten breakfast there and the buffet is fairly good. Location is perfect if you are into nightlife, close to Nana, and BTS , very convenient with many super nice restaurants and superb bar scene within walking outside the hotel. Of course, price is a little higher than what you expect from Thailand, but you are really paying for the close proximity to the nightlife and convenience. Hotel has a nice pool also for chilling out.

What we found to be the standout, was not the facility or the amenities. What stood out was the people who make this location what it is. Without the dedication, personal attention from the staff, this would just be another hotel unable to stand out. So “hats off” to the entire staff for taking the time to be “human” while being consistently professional.