Lagoon Gardens

Hotels
8.8
/10
Very Good
181 reviews

What Guests Say About Their Stay

Don Heli
10.0
/ 10
Great value for money. Anick was great. She arranged personalised tours. A few things to note 1. Airport transfer free is 3000 Vatu not 18Aud as advertised. 2. No A/C in my room but I was okay with that because I was originally from Sri Lanka Very safe place and I got what I paid for
Sonsoles
10.0
/ 10
Lagoon Gardens is by far the best place to stay in Port Vila. The lush gardens right on the lagoon create a peaceful and unique atmosphere. Morgan, Yvette, and the entire team were incredibly kind and always happy to help, whether it was booking tours or assisting with anything else we needed. The facilities are excellent: there’s a fully equipped kitchen, an outdoor BBQ area, and free kayaks so you can explore the lagoon anytime you like. They also provide snorkeling gear, which you can take with you on your beach trips. We’d definitely come back without hesitation! It felt like home.
joakim
10.0
/ 10
Unreal hospitality! They went above and beyond to make us feel welcome and helped with any questions we had. They arranged all our tours at a great price. I can’t recommend this place enough.
In the Area
See Map
Teouma Road, Port Vila, Shefa, Vanuatu

Main Facilities

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Swimming Pool
WiFi
Lagoon Gardens is located in area / city Port Vila.
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What's around Lagoon Gardens

Teouma Road, Port Vila, Shefa, Vanuatu
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Location


Lagoon Gardens is located in area / city Port Vila.

About Lagoon Gardens

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Lagoon Gardens is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Lagoon Gardens is the right place to stay.

All facilities in Lagoon Gardens

Others Lagoon Gardens
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Library
  • Pool sun loungers

Transportation

  • Limo or town car service
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

General

  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Others

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Computer station

Accommodation Policy & General Information in Lagoon Gardens

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: AUD 18 per person (one way)
  • Late check-out fee: AUD 50 (subject to availability)
  • Air conditioning fee: AUD 6 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 11 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
12:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 12:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lagoon Gardens
5
Number of floors in Lagoon Gardens
1
Another facilities in Lagoon Gardens
Laundry service, Express check-in, Tours, Wedding service, Luggage storage

Frequently asked question in Lagoon Gardens

What are available facilities at Lagoon Gardens?
There are top facilites at Lagoon Gardens such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lagoon Gardens?
The standard check-in time at Lagoon Gardens is starting from 12:00 - 23:00 while the latest check-out time is at Before 11:00
Does Lagoon Gardens provide breakfast?
Yes, Lagoon Gardens provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lagoon Gardens?
Lagoon Gardens is a 3.5-star hotel.
How many floors does Lagoon Gardens have?
Lagoon Gardens has 1 floors.
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More Reviews from Other Guests in Lagoon Gardens

8.8
Very Good
From 181 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

7.8

Service and Facilites

9.2

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Most Relevant
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Traveler Reviews Lagoon Gardens

Number of reviews per page
20
40
Top reviews
Don Heli
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great value for money. Anick was great. She arranged personalised tours. A few things to note 1. Airport transfer free is 3000 Vatu not 18Aud as advertised. 2. No A/C in my room but I was okay with that because I was originally from Sri Lanka Very safe place and I got what I paid for
Sonsoles
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lagoon Gardens is by far the best place to stay in Port Vila. The lush gardens right on the lagoon create a peaceful and unique atmosphere. Morgan, Yvette, and the entire team were incredibly kind and always happy to help, whether it was booking tours or assisting with anything else we needed. The facilities are excellent: there’s a fully equipped kitchen, an outdoor BBQ area, and free kayaks so you can explore the lagoon anytime you like. They also provide snorkeling gear, which you can take with you on your beach trips. We’d definitely come back without hesitation! It felt like home.
Read More
Laura
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is really dated and basic and needs some maintenance and deep cleaning. It’s cheap though, so you get what you pay for. It‘s far from the city centre and there‘s literally nothing around. The hotel next door has a small restaurant, there‘s a chinese take away (inadvisable) and supermarket a 10 min walk down the street and that‘s it. TV has no program. Our room had missing window pieces and the mosquito nets on the outside were broken too, so had a lot of ants, flies and bugs inside the room - I highly recommend to bring repellant and/or a mosquito net for the bed (there wasn’t one in the room) for calm nights. There was also no remote for the AC, so you need to keep the windows open anyways. No shampoo and bodywash provided. The owners and their staff ladies were very friendly, welcoming and helpful. Breakfast consists of coffee/tea, toast, eggs and some fruits - nothing special but tasty and totally fine PLUS you‘re sitting just next to the lagoon in the morning, which was our highlight everyday. Would recommend it for a short stay but it‘s really too quiet, dated and basic for a longer holiday. We were happy to leave after 6 nights.
Read More
joakim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unreal hospitality! They went above and beyond to make us feel welcome and helped with any questions we had. They arranged all our tours at a great price. I can’t recommend this place enough.
ROSEMARY
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect place. Picturesque and above all clean. I’ll stay again
Jessica
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I had an amazing stay at the Lagoon Gardens. The owner and workers were very friendly and helpful and the grounds were beautiful. I was able to go kayaking on the lagoon and the location was perfect to walk to the market and into town.
Pradip
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was very basic. the shower was terrible, not good flow of water. the privacy of bathroom was very much compromised. The mosquito net was just for a baby not for the whole bed. The air conditions unit was only for show. The room TV was not connected with arial antenna and the youtube was not connected. The breakfast was very basic. We suggest the owner was not seriously running the property. Therefore, we left it on 25th of July and expect some money to be refunded to us. The owner also agreed for refund if you allow them. Thank you. Regards, Pradip
Read More
Glen
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful garden and waterside location and really friendly staff. Some distance from town, accessible by bus (150vt/ person) but traffic can be slow. Large supermarket and fresh f&v market nearby at Korman. Facilities a bit basic , maybe still just recovering from earthquake damage in Dec.
Tennille
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We were quite disappointed with our experience. When we arrived, the towels provided were visibly dirty, which was not a great first impression. The hot water wasn’t working when we checked in, although they did attempt to fix it, to no avail. We also didn’t have the air-conditioning remote on our first night, which made the room uncomfortable. When we finally received it the next day, the air-conditioning still didn’t work properly. While staff were polite, the overall maintenance and attention to detail were lacking. With a bit more care and responsiveness, the experience could be much better for future guests.
Read More
Sharon
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quiet. Accessible transportation. Self content rooms. Kitchen. Owners of the property are very friendly. The view is magical. The green surrounding with the lagoon view is priceless.
Makenzie
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel looks nothing like it’s advertised. It’s tired, untidy & limited services. Terms said they allowed changes (forfeiting one night stay - which is fair) but hotel refused refund remaining days of stay (moved to hotel next door). Expedia were not much better and did not meet the advertised terms but in the end gave us a small refund. Do not recommend as terms are not kept by either hotel or Expedia
Read More
Harriet
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Thank you Annie and Morgan for a lovely stay
juan antonio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Small and pleasant resort. Friendly staff, easy communication. Enjoyable breakfast. The grounds are very well maintained and have incredible gardens. I highly recommend it for a few days in Vanuatu.
Henry
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I thoroughly enjoyed my stay the Hotel. Very reasonable price. Pool area was very nice and quiet. Really nice little area over the water to relax. The hotel owner is a gem, had a great conversation with him.
Rick
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

A Hidden Gem! The Lagoon Gardens was amazing! Our hosts Morgan and Annika welcomed us like family and delivered an experience like no other. This time at the Lagoon Gardens shaped our great experience in Vanuatu! We are looking forward to recommending this place to our friends. The waterfront views with kayaking was great. Beautiful jungle vibe with the swimming pool oasis added a special touch. Thanks to Morgan, Annika, and Mary for a great stay!
Read More
Stephanie
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The property itself has a lot of potential, but it appears unfinished and unintentional in how it's been managed. The area surrounding is not centrally located, which is fine, but I think that puts the onus on the hotel to create an inviting atmosphere on site for guests. The staff are lovely and the rooms are cleaned, but the property overall appears unmaintained and lacking thought regarding guest experience. The rooms are quite shabby, and in my room the curtains were falling off the rings and stained. The dock and the swimming pool could both be highlights of this space, but unfortunately they are rather uninviting, appearing unfinished and both lacking proper seating areas.
Read More
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The garden setting with pathways is beautiful. The cottages are spacious with a small little outside sitting area. The property is dated and although clean and tidy is in need of refreshing and updating. Breakfast was included and was good. But otherwise not a restaurant on premises. For the price and a one night stay it was enjoyable. Would not plan to stay long term.
Read More
Thomas
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Lovely location on the lagoon and the walkways are a Garden of Eden. Rooms are huge with good air con, fan and kitchen facilities. Youtube movies available on large screens in each room and the staff couldnt be more helpful. Breakfast is good, but theres no other meal options unless you walk to another nearby lagoon resort.
Jasmine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Stayed here twice on our trip and everything was great. The pool and garden was lovely and well kept. The location was scenic being on the lagoon and convenient with plenty of buses going just about anywhere 5 minute walk to Au Bon Marche (supermarket) Some reviews complain of cleanliness but we found our bungalow to be quite clean both times. Just keep in mind Vanuatu is not Australia, and from 2 other experiences we found this level of cleanliness is standard at this price point. (Little things really. ie shower had obviously been cleaned but the grout could have done with replacing / a pillow or two was at its end) Each bungalow felt secluded and was very quiet. We couldn’t hear the main road or other guests at all due to the garden. All amenities worked and the fan worked so well we didn’t need the aircon Bed and pillows were comfy. The ladies there did some laundry for us which was so lovely though due to it being off season raining overnight the clothes struggled to dry so it’s probably better to just not The included breakfast was really nice and filling (tropical fruit, mini pancakes, toast, sometimes with eggs, and coffee) The staff were beyond amazing and super accomodating. They were the best part of this place. Couldn’t have asked for more To note: The bus drivers know it as Vila Chaumière (near Korman stadium). We didn’t need it but if you get really stuck Lagoon Gardens themselves offer an option for a transfer
Read More
Kim
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great place quiet close to supermarket and busses.
Number of reviews per page
20
40

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Others 4 Lagoon Gardens

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 181 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

7.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lagoon Gardens

Number of reviews per page
20
40
Top reviews
Don Heli
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great value for money. Anick was great. She arranged personalised tours. A few things to note 1. Airport transfer free is 3000 Vatu not 18Aud as advertised. 2. No A/C in my room but I was okay with that because I was originally from Sri Lanka Very safe place and I got what I paid for
Sonsoles
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lagoon Gardens is by far the best place to stay in Port Vila. The lush gardens right on the lagoon create a peaceful and unique atmosphere. Morgan, Yvette, and the entire team were incredibly kind and always happy to help, whether it was booking tours or assisting with anything else we needed. The facilities are excellent: there’s a fully equipped kitchen, an outdoor BBQ area, and free kayaks so you can explore the lagoon anytime you like. They also provide snorkeling gear, which you can take with you on your beach trips. We’d definitely come back without hesitation! It felt like home.
Read More
Laura
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is really dated and basic and needs some maintenance and deep cleaning. It’s cheap though, so you get what you pay for. It‘s far from the city centre and there‘s literally nothing around. The hotel next door has a small restaurant, there‘s a chinese take away (inadvisable) and supermarket a 10 min walk down the street and that‘s it. TV has no program. Our room had missing window pieces and the mosquito nets on the outside were broken too, so had a lot of ants, flies and bugs inside the room - I highly recommend to bring repellant and/or a mosquito net for the bed (there wasn’t one in the room) for calm nights. There was also no remote for the AC, so you need to keep the windows open anyways. No shampoo and bodywash provided. The owners and their staff ladies were very friendly, welcoming and helpful. Breakfast consists of coffee/tea, toast, eggs and some fruits - nothing special but tasty and totally fine PLUS you‘re sitting just next to the lagoon in the morning, which was our highlight everyday. Would recommend it for a short stay but it‘s really too quiet, dated and basic for a longer holiday. We were happy to leave after 6 nights.
Read More
joakim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unreal hospitality! They went above and beyond to make us feel welcome and helped with any questions we had. They arranged all our tours at a great price. I can’t recommend this place enough.
ROSEMARY
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect place. Picturesque and above all clean. I’ll stay again
Jessica
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I had an amazing stay at the Lagoon Gardens. The owner and workers were very friendly and helpful and the grounds were beautiful. I was able to go kayaking on the lagoon and the location was perfect to walk to the market and into town.
Pradip
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was very basic. the shower was terrible, not good flow of water. the privacy of bathroom was very much compromised. The mosquito net was just for a baby not for the whole bed. The air conditions unit was only for show. The room TV was not connected with arial antenna and the youtube was not connected. The breakfast was very basic. We suggest the owner was not seriously running the property. Therefore, we left it on 25th of July and expect some money to be refunded to us. The owner also agreed for refund if you allow them. Thank you. Regards, Pradip
Read More
Glen
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful garden and waterside location and really friendly staff. Some distance from town, accessible by bus (150vt/ person) but traffic can be slow. Large supermarket and fresh f&v market nearby at Korman. Facilities a bit basic , maybe still just recovering from earthquake damage in Dec.
Tennille
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We were quite disappointed with our experience. When we arrived, the towels provided were visibly dirty, which was not a great first impression. The hot water wasn’t working when we checked in, although they did attempt to fix it, to no avail. We also didn’t have the air-conditioning remote on our first night, which made the room uncomfortable. When we finally received it the next day, the air-conditioning still didn’t work properly. While staff were polite, the overall maintenance and attention to detail were lacking. With a bit more care and responsiveness, the experience could be much better for future guests.
Read More
Sharon
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quiet. Accessible transportation. Self content rooms. Kitchen. Owners of the property are very friendly. The view is magical. The green surrounding with the lagoon view is priceless.
Makenzie
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel looks nothing like it’s advertised. It’s tired, untidy & limited services. Terms said they allowed changes (forfeiting one night stay - which is fair) but hotel refused refund remaining days of stay (moved to hotel next door). Expedia were not much better and did not meet the advertised terms but in the end gave us a small refund. Do not recommend as terms are not kept by either hotel or Expedia
Read More
Harriet
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Thank you Annie and Morgan for a lovely stay
juan antonio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Small and pleasant resort. Friendly staff, easy communication. Enjoyable breakfast. The grounds are very well maintained and have incredible gardens. I highly recommend it for a few days in Vanuatu.
Henry
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I thoroughly enjoyed my stay the Hotel. Very reasonable price. Pool area was very nice and quiet. Really nice little area over the water to relax. The hotel owner is a gem, had a great conversation with him.
Rick
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

A Hidden Gem! The Lagoon Gardens was amazing! Our hosts Morgan and Annika welcomed us like family and delivered an experience like no other. This time at the Lagoon Gardens shaped our great experience in Vanuatu! We are looking forward to recommending this place to our friends. The waterfront views with kayaking was great. Beautiful jungle vibe with the swimming pool oasis added a special touch. Thanks to Morgan, Annika, and Mary for a great stay!
Read More
Stephanie
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The property itself has a lot of potential, but it appears unfinished and unintentional in how it's been managed. The area surrounding is not centrally located, which is fine, but I think that puts the onus on the hotel to create an inviting atmosphere on site for guests. The staff are lovely and the rooms are cleaned, but the property overall appears unmaintained and lacking thought regarding guest experience. The rooms are quite shabby, and in my room the curtains were falling off the rings and stained. The dock and the swimming pool could both be highlights of this space, but unfortunately they are rather uninviting, appearing unfinished and both lacking proper seating areas.
Read More
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The garden setting with pathways is beautiful. The cottages are spacious with a small little outside sitting area. The property is dated and although clean and tidy is in need of refreshing and updating. Breakfast was included and was good. But otherwise not a restaurant on premises. For the price and a one night stay it was enjoyable. Would not plan to stay long term.
Read More
Thomas
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Lovely location on the lagoon and the walkways are a Garden of Eden. Rooms are huge with good air con, fan and kitchen facilities. Youtube movies available on large screens in each room and the staff couldnt be more helpful. Breakfast is good, but theres no other meal options unless you walk to another nearby lagoon resort.
Jasmine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Stayed here twice on our trip and everything was great. The pool and garden was lovely and well kept. The location was scenic being on the lagoon and convenient with plenty of buses going just about anywhere 5 minute walk to Au Bon Marche (supermarket) Some reviews complain of cleanliness but we found our bungalow to be quite clean both times. Just keep in mind Vanuatu is not Australia, and from 2 other experiences we found this level of cleanliness is standard at this price point. (Little things really. ie shower had obviously been cleaned but the grout could have done with replacing / a pillow or two was at its end) Each bungalow felt secluded and was very quiet. We couldn’t hear the main road or other guests at all due to the garden. All amenities worked and the fan worked so well we didn’t need the aircon Bed and pillows were comfy. The ladies there did some laundry for us which was so lovely though due to it being off season raining overnight the clothes struggled to dry so it’s probably better to just not The included breakfast was really nice and filling (tropical fruit, mini pancakes, toast, sometimes with eggs, and coffee) The staff were beyond amazing and super accomodating. They were the best part of this place. Couldn’t have asked for more To note: The bus drivers know it as Vila Chaumière (near Korman stadium). We didn’t need it but if you get really stuck Lagoon Gardens themselves offer an option for a transfer
Read More
Kim
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great place quiet close to supermarket and busses.
Number of reviews per page
20
40