Elegant Suites Westlake

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9.1
/10
Exceptional
772 reviews

What Guests Say About Their Stay

Pham M. H.

9.1
/ 10
Comfortable. Honest staff and view of the West Lake is very beautiful!
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Paul

10.0
/ 10
Lovely spacious apartment. Great for our family of 4. Children lived the pool. Great facilities and nice breakfast. Only negative is the construction and mess from it around the property.

Julia

10.0
/ 10
A gorgeous room! I stayed in the king suite with the garden view and also the studio with the building view. Obviously the king was much more amazing but they were both fantastic! What stood out was the cleanliness, sound proofing, kitchen and washing machine (king suite) and the delicious breakfast with so many choices. I’d absolutely stay here again! Adam and his team took care of me and were so wonderful to deal with. Thank you for a positive stay!

Ali

10.0
/ 10
It's not the first time we stayed there, and it didn't disappoint. The place is clean, with a mix of regular residents and travelers. We liked the buffet breakfast, with several choices of almond milk and low fat milk, chefs on standby to make eggs, omelets and pancakes. The pool is clean, not busy and the right temperature and depth. We particularly liked the pool (billiard) table which my son enjoyed a lot. Two staff, Hanh and Adam, are noteworthy, as they exceeded helpfulness and Hanh even took time from his break to play with my son, so 5 stars to them.
In the Area
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10B Dang Thai Mai, Quang An, Tay Ho, Hanoi, Vietnam, 100000

Main Facilities

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This accommodation offers:
Outdoor pool
Pub
Bar
Children play area
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Garden
Staying at Elegant Suites Westlake is a good choice when you are visiting Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Elegant Suites Westlake

10B Dang Thai Mai, Quang An, Tay Ho, Hanoi, Vietnam, 100000
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Discover More About Elegant Suites Westlake

Location
Staying at Elegant Suites Westlake is a good choice when you are visiting Quang An.

About Elegant Suites Westlake

Whether you are planning an event or other special occasions, Elegant Suites Westlake is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Elegant Suites Westlake.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Elegant Suites Westlake provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Elegant Suites Westlake, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Elegant Suites Westlake is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Elegant Suites Westlake exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Elegant Suites Westlake is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Elegant Suites Westlake.

All facilities in Elegant Suites Westlake

Facility

  • Outdoor pool
  • Pub
  • Bar
  • Children play area
  • Swimming pool
Swimming Pool Elegant Suites Westlake
Swimming Pool
Fitness Center Elegant Suites Westlake
Fitness Center
Functional Hall Elegant Suites Westlake
Functional Hall
Common Space Elegant Suites Westlake
Common Space
Lobby Elegant Suites Westlake
Lobby

Food and Drinks

  • Bar
  • Cafe
  • Pub

Things to Do

  • Children play area
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • LAN Internet

General

  • AC
  • Reception hall
  • Banquet
  • Cloakroom
  • Family room
  • Fireplace in lobby
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business facilities

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Nearby Facilities

  • Grocery
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Elegant Suites Westlake

General Check-in Instructions

Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn. Trẻ em từ 4 tuổi trở lên được tính là người lớn và phải thanh toán phụ phí sử dụng giường phụ.

Additional Policy

Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn. Trẻ em từ 10 tuổi trở lên được tính là người lớn và phải thanh toán phụ phí sử dụng giường phụ.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Elegant Suites Westlake
135
Number of floors in Elegant Suites Westlake
15
Another facilities in Elegant Suites Westlake
Bar, Cafe, Pub, Children play area, Garden

Frequently asked question in Elegant Suites Westlake

What is normal check-in & check-out time at Elegant Suites Westlake?
The standard check-in time at Elegant Suites Westlake is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Elegant Suites Westlake?
Elegant Suites Westlake is a 4.0-star hotel.
How many floors does Elegant Suites Westlake have?
Elegant Suites Westlake has 15 floors.
How many rooms are available at Elegant Suites Westlake?
Elegant Suites Westlake has 135 rooms in total.
Does Elegant Suites Westlake provide parking?
Yes, Elegant Suites Westlake provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Elegant Suites Westlake

Overall Ratings & Reviews Elegant Suites Westlake

Traveloka (33)
Other sources (739)
9.2
Exceptional
From 739 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

5.8

Service and Facilites

9.2

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Traveler Reviews Elegant Suites Westlake

Number of reviews per page
20
40
Top reviews
Paul
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely spacious apartment. Great for our family of 4. Children lived the pool. Great facilities and nice breakfast. Only negative is the construction and mess from it around the property.
Ashish
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely apartment nice and clean , highly recommended.polite staff.
DIANA
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at Elegant Suites for two weeks in a one-bedroom apartment and had a wonderful experience. The property is elegant, well maintained, and has excellent facilities. The outdoor pool is nice, the gym is well equipped, and the spa is outstanding. I had one of the best massages I've had in years, at an amazing price. The biggest highlight is the staff. They quickly learned our name and greeted us every day. Everyone was genuinely friendly, professional, and always willing to help, making me feel more like a resident than a guest. The apartment itself was very spacious with a beautiful view of West Lake. I also appreciated the extras, such as laundry detergent and dish soap. Breakfast was perfectly adequate. It's not the main reason to stay here, but there was enough variety, and the croissants were genuinely delicious. One thing to be aware of is that the Quang An peninsula is currently undergoing a massive redevelopment, with extensive construction taking place directly in front of the hotel. Outside, expect dust and construction traffic, so you'll likely use Grab instead of walking. The good news is that the rooms are exceptionally well insulated. During my stay, buildings across the street were literally being demolished, and I couldn't hear a thing until I looked out the window. There are still plenty of good restaurants nearby, and despite the temporary construction, I would happily stay here again.
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Julia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A gorgeous room! I stayed in the king suite with the garden view and also the studio with the building view. Obviously the king was much more amazing but they were both fantastic! What stood out was the cleanliness, sound proofing, kitchen and washing machine (king suite) and the delicious breakfast with so many choices. I’d absolutely stay here again! Adam and his team took care of me and were so wonderful to deal with. Thank you for a positive stay!
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eddie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent staff,highly rate this hotel
Ali
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's not the first time we stayed there, and it didn't disappoint. The place is clean, with a mix of regular residents and travelers. We liked the buffet breakfast, with several choices of almond milk and low fat milk, chefs on standby to make eggs, omelets and pancakes. The pool is clean, not busy and the right temperature and depth. We particularly liked the pool (billiard) table which my son enjoyed a lot. Two staff, Hanh and Adam, are noteworthy, as they exceeded helpfulness and Hanh even took time from his break to play with my son, so 5 stars to them.
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Maggie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All the staff go are all very friendly and the service is superb. The rooms are spacious and clean. We are a family of 5 with adult and late teens children, the apartment is perfect. There's a construction at the front of the property at the time of our stay but we stayed at the apartment that faces the garden, so it was ok and there's no noise. Gym and pool are excellent. It is walking distance to the a mini mart via a beautiful small neighbourhood street.
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Katherine
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beautiful apartments and lovely staff, welcoming but not intrusive and the apartments had everything we needed for a very comfortable stay. There is currently construction around the hotel which might be a bit noisy if you were just wanting to relax by the pool all day but couldn’t hear it at all in the room. Grab was always there in less than 5 minutes to go anywhere, and breakfast has a great selection!
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Keith Everett
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel met our expectations. Customer service was excellent, we enjoyed the breakfast and the room was clean, spacious and we had a lake view. Check in and check out were a breeze, they held our luggage for us.
Jeremy
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Super great staff and clean facilities!
Jason
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

great sty
Fe
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It's a beautiful place, clean, hospitable people.
Terence
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Front desk staff was great! Housekeeping staff was great also! But the kitchen staff was unfriendly and unresponsive. I felt as if I was being ignored. The food presentation was great, but the staff was not.
Son
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I had a truly wonderful stay at Elegant Suites Westlake. The service was exceptional, with staff who consistently went above and beyond to make my visit comfortable. Breakfast was a highlight, offering a wide variety of delicious choices each morning. The location is excellent, with beautiful views of West Lake. While there is some construction nearby, it’s part of Hanoi’s rapid growth and didn’t detract from the experience. The swimming pool looked inviting, even though I didn’t have the chance to use it this time. Overall, Elegant Suites Westlake provided a memorable experience, and I look forward to returning on my next trip to Hanoi.
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david
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice hotel
Anne
icon-with Friends
with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything about this hotel was exceptional. Surrounding the hotel there is quite a bit of construction
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This was a lovely relatively new property away from the hustle and bustle of old town. Rooms were very spacious and clean. Amenities were great with pool, spa and masssge facilities on site. Staff were very helpful and restaurant on site was good and reasonably priced. Only criticism was the taps in the bathroom, as each turned in a different direction which had obviously caused problems with previous guests which had led to some damage of the fittings. The hot tap needs to be refitted as in thinking you were turning in off, you were actually turning it on fuller and due to the very high temperature it could lead to a scald. Nevertheless, overall this was a really good stay. A lot of building construction around the hotel but lovely views from within over the city. Would def stay here again.
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Glenn
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

staff was so nice
Phillip
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Friendly staff, clean room, great breakfast
Kevin
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Will return next visit. Earned 5 starts from my experienced
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.