Elegant Suites Westlake

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9.1
/10
Exceptional
741 reviews

What Guests Say About Their Stay

Pham M. H.

9.1
/ 10
Comfortable. Honest staff and view of the West Lake is very beautiful!
See original

Catherine

10.0
/ 10
This was a lovely relatively new property away from the hustle and bustle of old town. Rooms were very spacious and clean. Amenities were great with pool, spa and masssge facilities on site. Staff were very helpful and restaurant on site was good and reasonably priced. Only criticism was the taps in the bathroom, as each turned in a different direction which had obviously caused problems with previous guests which had led to some damage of the fittings. The hot tap needs to be refitted as in thinking you were turning in off, you were actually turning it on fuller and due to the very high temperature it could lead to a scald. Nevertheless, overall this was a really good stay. A lot of building construction around the hotel but lovely views from within over the city. Would def stay here again.

Raman

10.0
/ 10
Very spacious and clean rooms. Breakfast is amazing. View of the lake is breathtaking. Staff very helpful and courteous.

George Mhar

10.0
/ 10
Family friendly accommodation the room was wide spacious,clean staff was helpful you can do your laundry
In the Area
See Map
10B Dang Thai Mai, Quang An, Tay Ho, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Elegant Suites Westlake is a good choice when you are visiting Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Elegant Suites Westlake

10B Dang Thai Mai, Quang An, Tay Ho, Hanoi, Vietnam, 100000
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Location


Staying at Elegant Suites Westlake is a good choice when you are visiting Quang An.

About Elegant Suites Westlake

Whether you are planning an event or other special occasions, Elegant Suites Westlake is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Elegant Suites Westlake.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Elegant Suites Westlake provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Elegant Suites Westlake, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Elegant Suites Westlake is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Elegant Suites Westlake exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Elegant Suites Westlake is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Elegant Suites Westlake.

All facilities in Elegant Suites Westlake

Swimming Pool Elegant Suites Westlake
Swimming Pool
Fitness Center Elegant Suites Westlake
Fitness Center
Functional Hall Elegant Suites Westlake
Functional Hall
Common Space Elegant Suites Westlake
Common Space
Lobby Elegant Suites Westlake
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Food and Drinks

  • Bar
  • Cafe
  • Gala dinner
  • Pub

Nearby Facilities

  • Grocery
  • Laundry
  • Supermarket

Connectivity

  • Internet point
  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Elegant Suites Westlake

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn. Trẻ em từ 4 tuổi trở lên được tính là người lớn và phải thanh toán phụ phí sử dụng giường phụ.

Additional Policy

Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn. Trẻ em từ 10 tuổi trở lên được tính là người lớn và phải thanh toán phụ phí sử dụng giường phụ.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Elegant Suites Westlake
135
Number of floors in Elegant Suites Westlake
15
Another facilities in Elegant Suites Westlake
Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Elegant Suites Westlake

What are available facilities at Elegant Suites Westlake?
There are top facilites at Elegant Suites Westlake such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Elegant Suites Westlake?
The standard check-in time at Elegant Suites Westlake is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Elegant Suites Westlake provide breakfast?
Yes, Elegant Suites Westlake provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Elegant Suites Westlake?
Elegant Suites Westlake is a 4.0-star hotel.
How many floors does Elegant Suites Westlake have?
Elegant Suites Westlake has 15 floors.
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More Reviews from Other Guests in Elegant Suites Westlake

Overall Ratings & Reviews Elegant Suites Westlake

Traveloka (33)
Other sources (708)
9.2
Exceptional
From 708 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

5.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Elegant Suites Westlake

Number of reviews per page
20
40
Top reviews
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a lovely relatively new property away from the hustle and bustle of old town. Rooms were very spacious and clean. Amenities were great with pool, spa and masssge facilities on site. Staff were very helpful and restaurant on site was good and reasonably priced. Only criticism was the taps in the bathroom, as each turned in a different direction which had obviously caused problems with previous guests which had led to some damage of the fittings. The hot tap needs to be refitted as in thinking you were turning in off, you were actually turning it on fuller and due to the very high temperature it could lead to a scald. Nevertheless, overall this was a really good stay. A lot of building construction around the hotel but lovely views from within over the city. Would def stay here again.
Read More
Glenn
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

staff was so nice
Phillip
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly staff, clean room, great breakfast
Kevin
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Will return next visit. Earned 5 starts from my experienced
Raman
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very spacious and clean rooms. Breakfast is amazing. View of the lake is breathtaking. Staff very helpful and courteous.
Lorenzo
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful.
George Mhar
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Family friendly accommodation the room was wide spacious,clean staff was helpful you can do your laundry
Stanislavs
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place, staying here for fourth time, definitely our home away from home in Vietnam
Stanislavs
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place, literally your home away from home. Recommended
Megan
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The only real downside is that they were doing construction on the floor I was on. I only heard it between 2-4pm when I was in my room, but it sounded like concrete being jack hammered. The buffet breakfast was just ok, compared with my other Hanoi experiences.
anil
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent staff, swimming pool and Spa, very good breakfast, great location.
Phuong
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The suites was larger and than I had expected. The gym was fantastic and the staff were great!!!
Stanislavs
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really good room and service, staying here for the second time, will come again
Sheyne
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I really enjoyed my stay here, located a short walk from the Ho Tay and surrounded by lots of trendy cafes and restaurants. The staff are professional and helpful. I booked a premium appointment, the room is spacious and the bed is comfortable. The balcony is great for relaxing and looking over the city at the end of day. The washer/dryer combo is convenient. The hotel grounds and my room were clean.
Read More
cuong
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dirt roads up to the hotel. Hotel next to unattractive neighborhood. Booked for 4 nights, but stayed only for one night because the hotel had a strong chlorine detergent smell throughout the hotel room. Left first thing in the morning.
Avelina Guevarra San
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Family friendly, clean room and everything you need to cook is available in the kitchen including a combo of washing and dryer machine. Staff very accommodating specially Jess, Patrick, Adam, Nina, housekeeping, Huong and Van from the spa the best all around spa massage and treatments. The buffet, good quality and several choices. Even though is few minutes away from the crowd and market places, I’ll definitely stay here again and absolutely recommend it. Everything I expected in a beautiful, clean, friendly/hospitable environment, very knowledgeable and their professionalism is definitely commended. Loved it, 5+ stars
Read More
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic stay here, service, amenities and location all excellent. Major construction work around the hotel but did not experience any disruption. Had a slight issue with the first room we checked in to but was dealt with swiftly and professionally. Patrick was extremely helpful throughout our stay and would like to thank him and his colleagues for making our stay very pleasant.
Read More
Monica
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a fantastic stay. Staff were so friendly especially Patrick. The breakfast had a lot of choice and again staff went out of their way to accommodate. The pool was not working which was very disappointing, as after spending 5 weeks travelling this was to be our rest hotel. However, they gave us a complementary head and back massage. Other than that we had a lovely stay.
Read More
Kemi
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room, great quality service & the food at the restaurant was unreal
Bartley
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We arrived late at night & were greeted by Adam, who was working the desk. He was so helpful, when I wasn't thrilled with the view from our room. I had requested garden view, & their order was for lake. He worked hard to move us & we got a view of both. The room was huge & very clean. The restaurant was very good. I also went to the spa which was very enjoyable. I sat in the garden for a while, reading. Sadly the pool was being repaired, but it wasn'treally warm enough in my books for a swim. There is construction going on around the area, but Hanoi is noisy, so it didn't really bother us. And the room was sound-proof. The hotel arranged for our drive to & from the airport, which was good. Adam made our stay that much better. Very polite & always smiling. This is a beautiful, privately-owned hotel close to everything.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Elegant Suites Westlake

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Elegant Suites Westlake

Traveloka (33)
Other sources (708)
9.2
Exceptional
From 708 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

5.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Elegant Suites Westlake

Number of reviews per page
20
40
Top reviews
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a lovely relatively new property away from the hustle and bustle of old town. Rooms were very spacious and clean. Amenities were great with pool, spa and masssge facilities on site. Staff were very helpful and restaurant on site was good and reasonably priced. Only criticism was the taps in the bathroom, as each turned in a different direction which had obviously caused problems with previous guests which had led to some damage of the fittings. The hot tap needs to be refitted as in thinking you were turning in off, you were actually turning it on fuller and due to the very high temperature it could lead to a scald. Nevertheless, overall this was a really good stay. A lot of building construction around the hotel but lovely views from within over the city. Would def stay here again.
Read More
Glenn
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

staff was so nice
Phillip
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly staff, clean room, great breakfast
Kevin
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Will return next visit. Earned 5 starts from my experienced
Raman
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very spacious and clean rooms. Breakfast is amazing. View of the lake is breathtaking. Staff very helpful and courteous.
Lorenzo
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful.
George Mhar
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Family friendly accommodation the room was wide spacious,clean staff was helpful you can do your laundry
Stanislavs
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place, staying here for fourth time, definitely our home away from home in Vietnam
Stanislavs
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place, literally your home away from home. Recommended
Megan
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The only real downside is that they were doing construction on the floor I was on. I only heard it between 2-4pm when I was in my room, but it sounded like concrete being jack hammered. The buffet breakfast was just ok, compared with my other Hanoi experiences.
anil
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent staff, swimming pool and Spa, very good breakfast, great location.
Phuong
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The suites was larger and than I had expected. The gym was fantastic and the staff were great!!!
Stanislavs
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really good room and service, staying here for the second time, will come again
Sheyne
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I really enjoyed my stay here, located a short walk from the Ho Tay and surrounded by lots of trendy cafes and restaurants. The staff are professional and helpful. I booked a premium appointment, the room is spacious and the bed is comfortable. The balcony is great for relaxing and looking over the city at the end of day. The washer/dryer combo is convenient. The hotel grounds and my room were clean.
Read More
cuong
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dirt roads up to the hotel. Hotel next to unattractive neighborhood. Booked for 4 nights, but stayed only for one night because the hotel had a strong chlorine detergent smell throughout the hotel room. Left first thing in the morning.
Avelina Guevarra San
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Family friendly, clean room and everything you need to cook is available in the kitchen including a combo of washing and dryer machine. Staff very accommodating specially Jess, Patrick, Adam, Nina, housekeeping, Huong and Van from the spa the best all around spa massage and treatments. The buffet, good quality and several choices. Even though is few minutes away from the crowd and market places, I’ll definitely stay here again and absolutely recommend it. Everything I expected in a beautiful, clean, friendly/hospitable environment, very knowledgeable and their professionalism is definitely commended. Loved it, 5+ stars
Read More
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic stay here, service, amenities and location all excellent. Major construction work around the hotel but did not experience any disruption. Had a slight issue with the first room we checked in to but was dealt with swiftly and professionally. Patrick was extremely helpful throughout our stay and would like to thank him and his colleagues for making our stay very pleasant.
Read More
Monica
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a fantastic stay. Staff were so friendly especially Patrick. The breakfast had a lot of choice and again staff went out of their way to accommodate. The pool was not working which was very disappointing, as after spending 5 weeks travelling this was to be our rest hotel. However, they gave us a complementary head and back massage. Other than that we had a lovely stay.
Read More
Kemi
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room, great quality service & the food at the restaurant was unreal
Bartley
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We arrived late at night & were greeted by Adam, who was working the desk. He was so helpful, when I wasn't thrilled with the view from our room. I had requested garden view, & their order was for lake. He worked hard to move us & we got a view of both. The room was huge & very clean. The restaurant was very good. I also went to the spa which was very enjoyable. I sat in the garden for a while, reading. Sadly the pool was being repaired, but it wasn'treally warm enough in my books for a swim. There is construction going on around the area, but Hanoi is noisy, so it didn't really bother us. And the room was sound-proof. The hotel arranged for our drive to & from the airport, which was good. Adam made our stay that much better. Very polite & always smiling. This is a beautiful, privately-owned hotel close to everything.
Read More
Number of reviews per page
20
40