Hanoian Central Hotel & Spa

Hotels
9.8
/10
Exceptional
941 reviews

What Guests Say About Their Stay

Staff Friendliness (7)
Surroundings (6)
Distance To City Center (5)
Ambiance (5)

Umi N.

10.0
/ 10
We were very happy. The staff are friendly and very helpful, especially Elsa and Stephanie. The food is delicious.

Hamez S.

10.0
/ 10
The hotel has a very nice location, convenient for traveling in the old town, clean rooms, delicious breakfast with rich food, very friendly staff!
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Ha T

10.0
/ 10
The receptionists are very lovely and friendly. Thank you Quynh Anh and Minh Tu at the reception for helping me buy high quality Hanoi lotus tea as a gift.
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Hamez S.

10.0
/ 10
I must say that the service experience at the hotel is wonderful, the hotel is located in the center of the old town, next time I go to Hanoi I will definitely come back here!
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V***ũ

10.0
/ 10
I am very happy to have had a very good experience here when the staff are enthusiastic, always willing to help. The room is also very clean, the food is delicious
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In the Area
See Map
42A - 42B, Hang Cot street, Hang Ma, Hoan Kiem, Hanoi, Vietnam, 100068

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Hanoian Hotel Hanoian Central Hotel & Spa is located in area / city Hang Ma. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hanoian Central Hotel & Spa

42A - 42B, Hang Cot street, Hang Ma, Hoan Kiem, Hanoi, Vietnam, 100068
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Lobby Hanoian Central Hotel & Spa
Lobby 2 Hanoian Central Hotel & Spa

Discover More About Hanoian Central Hotel & Spa

note: hotel was previously named The Hanoian Hotel

Location


Hanoian Central Hotel & Spa is located in area / city Hang Ma.

About Hanoian Central Hotel & Spa

Not only located within easy reach of various places of interests for your adventure, but staying at Hanoian Central Hotel & Spa will also give you a pleasant stay.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hanoian Central Hotel & Spa.

Are you a shopaholic? Staying at Hanoian Central Hotel & Spa will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hanoian Central Hotel & Spa provides a pleasant accommodation for your stay.

From business event to corporate gathering, Hanoian Central Hotel & Spa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hanoian Central Hotel & Spa, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hanoian Central Hotel & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hanoian Central Hotel & Spa is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hanoian Central Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hanoian Central Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hanoian Central Hotel & Spa.

All facilities in Hanoian Central Hotel & Spa

Fitness Center Hanoian Central Hotel & Spa
Fitness Center
Common Space Hanoian Central Hotel & Spa
Common Space
Lobby Hanoian Central Hotel & Spa
Lobby
Accommodation Services Hanoian Central Hotel & Spa
Accommodation Services
Bedroom Hanoian Central Hotel & Spa
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast served to the table
  • Cafe
  • Continental breakfast
  • Hot breakfast
  • Snacks
  • Snack bar
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Parking with surcharge
  • Car rental

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Train station pickup
  • Airport transfer

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business center

Accommodation Policy & General Information in Hanoian Central Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hanoian Central Hotel & Spa
30
Number of floors in Hanoian Central Hotel & Spa
7
Another facilities in Hanoian Central Hotel & Spa
Bellhop, Welcoming drinks, Money changer, Doorman, Early Check-in

Frequently asked question in Hanoian Central Hotel & Spa

What are available facilities at Hanoian Central Hotel & Spa?
There are top facilites at Hanoian Central Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoian Central Hotel & Spa?
The standard check-in time at Hanoian Central Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hanoian Central Hotel & Spa provide breakfast?
Yes, Hanoian Central Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hanoian Central Hotel & Spa?
Hanoian Central Hotel & Spa is a 4.0-star hotel.
How many floors does Hanoian Central Hotel & Spa have?
Hanoian Central Hotel & Spa has 7 floors.
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More Reviews from Other Guests in Hanoian Central Hotel & Spa

9.8
Exceptional
From 855 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

10.0

Sort by
Most Relevant
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Traveler Reviews Hanoian Central Hotel & Spa

Number of reviews per page
20
40
Top reviews
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff is outstanding. The hotel is just fine, but the staff is what makes it great!
Clarissa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are extremely courteous and provide excellent service. They are also very friendly and try very hard to help with anything you need.
Clarissa
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well, the room was a little dated. It was clean and had everything I needed. I was a bit, surprised that there was no window that I could look out to with a view. Other than that the staff was excellent. The service is great. The breakfast buffet is phenomenal.
Chris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location was great, Staff were fantastic and very accommodating, hotel in general including room was clean and tidy, but had an old musty smell, apart from that we got what we paid for.
Jack
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were all great. Although it was one of the more expensive hotels we’ve stayed in, its age is showing. The first room we got smelled so bad (bathroom drain) we were given a larger room on the top floor. The street noise is hard to escape but earplugs helped.
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was very courteous and helpful. But this hotel is a bit long in the tooth with outdated furniture and beds, and bathrooms that could use a serious remodel. The hotel was nowhere as impressive to me as online reviews made it out to be. Decent location though.
Dipak K
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room clean. Staff courteous. But very congested neighborhood.
Su Ming
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Check-in was smooth and reception was very helpful showing the location of the hotel in relation to the Hanoi Old Quarter, some places of interest and local food/restaurants. Room is clean but a bit disappointed with the balcony rooms, we booked 3 balcony rooms at a higher rate but the balconies are facing the neighbour that we can touch the wall of the neighbour.
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Shaul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This charming hotel is perfect. The staff is beyond kind and professional. The breakfast is delicious, location is prime, and accommodations comfortable. Every time, they treated us like VIP's; even gave us a beautiful bag when we left. When we were transiting back to the airport, they watched our belongings while we toured Hanoi Old Quarter. I've never experienced such excellent service anywhere.
Read More
Shaul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is in a great location in the old quarter. The rooms are comfortable and clean. The breakfast is superb. The staff is exceptionally good. They are courteous, attentive, and helpful. Antony and Henry went above and beyond in giving us help with transportation, local tours, and other recommendations. I highly recommend this hotel. This is our second time staying here and will continue to stay here in future trips.
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Shaul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I found that this hotel Hanoian Central Hotel & Spa due to location and decent price but when I was stay in the hotel, it was Jewelry in Hanoi. Hotel staffs are really really nicely care for the visitor and they answer every question they prepare everything what we need. Also breakfast was warm and delicious.
Sascha
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Had an amazing stay at Hanoian Central Hotel & Spa in Hanoi and was looked after very well by Tiffany at reception who accommodated all our needs and made sure we were comfortable the whole time. In fact all of the staff there are incredibly lovely. The property itself is in a fantastic location, the room we were put into was spacious and had everything you needed. Would definitely visit again.
Read More
Sascha
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hanoian Central Hotel & Spa is a wonderful place to stay if you want to be close to the action, but also want to have some quiet time. Ms Elsa was such a knowledgeable and considerate host, our tours and travel plans were seamless due to her guidance, she even took into account what the weather would be like so that we had the best experience at destinations outside the city. We will miss Hanoi and it's charm, thank you. Definitely recommend.
Read More
Sascha
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a wonderful at Hanoian Central Hotel & Spa this Fall. Loved the location. All the best sights and experiences of the Old Quarter were a minute away. The hotel staff, rooms, service, food, and everything else were simply superlative. We’re definitely staying here again when we visit next.
Sascha
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a fantastic hotel right in the middle of the Old Quarter in Hanoi. Very close to the markets and night markets on the weekend. Staff were very friendly and helpful, we loved the service. Thank you so much, we loved our stay.
Sascha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a lovely stay at this hotel. The place is clean, comfortable, and perfectly located, but what really made our experience outstanding was the staff. Everyone was polite, friendly, and always ready to help with a smile.A special thank you to Andrew, who took care of everything we needed throughout our stay. He was extremely professional, spoke English very well, and handled every request with patience and attention to detail. It truly made us feel welcome and cared for.
Read More
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff where great
Vasemaca
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel and was truly impressed from the moment I arrived. The environment is clean, relaxing, and beautifully maintained a perfect place to unwind after a day of exploring.The location is also excellent, just a short walk to nearby shops, cafés, and restaurants, which made it so convenient to get around.What really stood out to me, though, was the friendliness and helpfulness of the staff. They were always smiling, attentive, and went out of their way to make sure I felt comfortable and at home throughout my stay. Their warmth and hospitality made a real difference. Overall, a truly enjoyable experience I’d definitely stay here again and highly recommend it to anyone visiting the area.
Read More
Vasemaca
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel is a gem. The location is excellent for exploring all of Hanoi, the facilities and rooms are super clean and nice, the breakfast top notch. What makes this hotel stand apart is the employees. The women, specifically, who operate the front desk and manage over all flow in the common area are truly amazing and special. We received SO many good restaurant recommendations as well as what to see and when. This hotel has not only trained their employees to be resourceful and helpful to their guests, they have hired top notch quality people who genuinely care for their guests. Highly recommend.
Read More
Vasemaca
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We loved every single bit of the Hanoian Central Hotel & Spa. But we attribute such a special stay to Tiffany - the receptionist who truely made our stay feel so special. From checking in to checking out, we felt so looked after, relaxed and immersed in such a beautiful space. The room was perfect, drinks, location and atmosphere was incredible. We will stay at Hanoian Central Hotel & Spa every time we are in Hanoi.
Read More
Number of reviews per page
20
40

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Bedroom 4 Hanoian Central Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 855 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoian Central Hotel & Spa

Number of reviews per page
20
40
Top reviews
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff is outstanding. The hotel is just fine, but the staff is what makes it great!
Clarissa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are extremely courteous and provide excellent service. They are also very friendly and try very hard to help with anything you need.
Clarissa
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well, the room was a little dated. It was clean and had everything I needed. I was a bit, surprised that there was no window that I could look out to with a view. Other than that the staff was excellent. The service is great. The breakfast buffet is phenomenal.
Chris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location was great, Staff were fantastic and very accommodating, hotel in general including room was clean and tidy, but had an old musty smell, apart from that we got what we paid for.
Jack
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were all great. Although it was one of the more expensive hotels we’ve stayed in, its age is showing. The first room we got smelled so bad (bathroom drain) we were given a larger room on the top floor. The street noise is hard to escape but earplugs helped.
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was very courteous and helpful. But this hotel is a bit long in the tooth with outdated furniture and beds, and bathrooms that could use a serious remodel. The hotel was nowhere as impressive to me as online reviews made it out to be. Decent location though.
Dipak K
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room clean. Staff courteous. But very congested neighborhood.
Su Ming
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Check-in was smooth and reception was very helpful showing the location of the hotel in relation to the Hanoi Old Quarter, some places of interest and local food/restaurants. Room is clean but a bit disappointed with the balcony rooms, we booked 3 balcony rooms at a higher rate but the balconies are facing the neighbour that we can touch the wall of the neighbour.
Read More
Shaul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This charming hotel is perfect. The staff is beyond kind and professional. The breakfast is delicious, location is prime, and accommodations comfortable. Every time, they treated us like VIP's; even gave us a beautiful bag when we left. When we were transiting back to the airport, they watched our belongings while we toured Hanoi Old Quarter. I've never experienced such excellent service anywhere.
Read More
Shaul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is in a great location in the old quarter. The rooms are comfortable and clean. The breakfast is superb. The staff is exceptionally good. They are courteous, attentive, and helpful. Antony and Henry went above and beyond in giving us help with transportation, local tours, and other recommendations. I highly recommend this hotel. This is our second time staying here and will continue to stay here in future trips.
Read More
Shaul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I found that this hotel Hanoian Central Hotel & Spa due to location and decent price but when I was stay in the hotel, it was Jewelry in Hanoi. Hotel staffs are really really nicely care for the visitor and they answer every question they prepare everything what we need. Also breakfast was warm and delicious.
Sascha
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Had an amazing stay at Hanoian Central Hotel & Spa in Hanoi and was looked after very well by Tiffany at reception who accommodated all our needs and made sure we were comfortable the whole time. In fact all of the staff there are incredibly lovely. The property itself is in a fantastic location, the room we were put into was spacious and had everything you needed. Would definitely visit again.
Read More
Sascha
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hanoian Central Hotel & Spa is a wonderful place to stay if you want to be close to the action, but also want to have some quiet time. Ms Elsa was such a knowledgeable and considerate host, our tours and travel plans were seamless due to her guidance, she even took into account what the weather would be like so that we had the best experience at destinations outside the city. We will miss Hanoi and it's charm, thank you. Definitely recommend.
Read More
Sascha
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a wonderful at Hanoian Central Hotel & Spa this Fall. Loved the location. All the best sights and experiences of the Old Quarter were a minute away. The hotel staff, rooms, service, food, and everything else were simply superlative. We’re definitely staying here again when we visit next.
Sascha
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a fantastic hotel right in the middle of the Old Quarter in Hanoi. Very close to the markets and night markets on the weekend. Staff were very friendly and helpful, we loved the service. Thank you so much, we loved our stay.
Sascha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a lovely stay at this hotel. The place is clean, comfortable, and perfectly located, but what really made our experience outstanding was the staff. Everyone was polite, friendly, and always ready to help with a smile.A special thank you to Andrew, who took care of everything we needed throughout our stay. He was extremely professional, spoke English very well, and handled every request with patience and attention to detail. It truly made us feel welcome and cared for.
Read More
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff where great
Vasemaca
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel and was truly impressed from the moment I arrived. The environment is clean, relaxing, and beautifully maintained a perfect place to unwind after a day of exploring.The location is also excellent, just a short walk to nearby shops, cafés, and restaurants, which made it so convenient to get around.What really stood out to me, though, was the friendliness and helpfulness of the staff. They were always smiling, attentive, and went out of their way to make sure I felt comfortable and at home throughout my stay. Their warmth and hospitality made a real difference. Overall, a truly enjoyable experience I’d definitely stay here again and highly recommend it to anyone visiting the area.
Read More
Vasemaca
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel is a gem. The location is excellent for exploring all of Hanoi, the facilities and rooms are super clean and nice, the breakfast top notch. What makes this hotel stand apart is the employees. The women, specifically, who operate the front desk and manage over all flow in the common area are truly amazing and special. We received SO many good restaurant recommendations as well as what to see and when. This hotel has not only trained their employees to be resourceful and helpful to their guests, they have hired top notch quality people who genuinely care for their guests. Highly recommend.
Read More
Vasemaca
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We loved every single bit of the Hanoian Central Hotel & Spa. But we attribute such a special stay to Tiffany - the receptionist who truely made our stay feel so special. From checking in to checking out, we felt so looked after, relaxed and immersed in such a beautiful space. The room was perfect, drinks, location and atmosphere was incredible. We will stay at Hanoian Central Hotel & Spa every time we are in Hanoi.
Read More
Number of reviews per page
20
40