JM Marvel Hotel & Spa is a 4-star hotels that has been welcoming guests since 2018.
JM Marvel Hotel & Spa is part of Independent under Independent.
There are 45 rooms spread across 10 floors.
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JM Marvel Hotel & Spa
Hotels
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9.7
/10
Exceptional
941 reviews
What Guests Say About Their Stay
Nguyen P. H.
9.4
/ 10
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
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Belinda
10.0
/ 10
Loved everything about this property so much so have booked it again for next year.
Wonderful staff including Miss Chan who went above and beyond to ensure we were comfortable with everything Hanoi has to offer.
Very beautiful rooms ( had a balcony room)
Nice roof top bar and plenty of variety at Breakfast.
Elle
10.0
/ 10
We have enjoyed staying at JW Marvel very much. This was our first time and we would definitely stay here again the next time we visit Hanoi. Everyone at JW Marvel was exceptionally respectful, polite and courteous from the moment we arrived via Grab to the reception desk to the cleaning crew to the breakfast staff and to the last staff who checked us out. We enjoyed meeting and interacting with each and every one of them.
Thank you for everything JW Marvel staff!
John
10.0
/ 10
I stayed at the hotel for a week at the end of July, 2026. I cannot say enough about what a pleasure it was to interact with the hotel staff. I was traveling alone and it was my first time in Hanoi and the staff made me feel like the hotel was my home for the week. I was always greeted when I left and returned, inquiring if I needed any assistance and how my day went. If I wanted to find a gym to work out in, get a haircut or what was "appropriate" attire for the visit to the Ho Chi Minh mausoleum they were always there to help. The room was good, great view, and the housekeeping staff and restaurant staff were also very accommodating.
In the Area
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16 Hang Da Street, Hoan Kiem, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 100000
Main Facilities
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Laundry service
Luggage storage
Elevator
Express check-out
What's around JM Marvel Hotel & Spa
16 Hang Da Street, Hoan Kiem, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 100000
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General Information
JM Marvel Hotel & Spa is a 4-star hotels that has been welcoming guests since 2018. JM Marvel Hotel & Spa is part of Independent under Independent. There are 45 rooms spread across 10 floors.
Location
Located at 16 Hang Da Street, Hoan Kiem in Hanoi, Viet Nam. Those looking to explore will find Thien Nien Temple, Vườn hoa hồ Trúc Bạch, and Đào Garden nearby.
Facilities & Amenities
JM Marvel Hotel & Spa has Laundry service, Luggage storage, Elevator, Express check-out, _24_HOUR_FRONT_DESK, and more.
Dining
Guests can stop by the café.
Contact
Phone number: 84 243-8238855
All facilities in JM Marvel Hotel & Spa
Entertainment Facility
Functional Hall
Common Space
Lobby
Accommodation Services
Guest Services
- Laundry Service
- 24-hour front desk
- Express check-out
- Newspaper in lobbyTEXT
- Express check-in
- Free ReceptionTEXT
- Luggage storage
- Porter
Activity & Leisure
- Full Serviced Spa
- On-Site Spa
Public Facilities
- Elevator
- Safety deposit box
- Coffee shop
Connectivity
- Wi-FiTEXT
Meals & Dining
- Breakfast buffetTEXT
- BreakfastTEXT
Accommodation Facilities
- Smoking area
- Reception Hall
- Banquet Hall
Travelling with Companions
- BabysittingTEXT
Accommodation Policy & General Information in JM Marvel Hotel & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Important Notice
- Set meals are served in guestrooms only (no menus or public dining).
Minimum Age Policy
18
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at JM Marvel Hotel & Spa | 45 |
Number of floors in JM Marvel Hotel & Spa | 10 |
Another facilities in JM Marvel Hotel & Spa | Laundry Service, 24-hour front desk, Express check-out, Newspaper in lobby, Express check-in |
Frequently asked question in JM Marvel Hotel & Spa
What is normal check-in & check-out time at JM Marvel Hotel & Spa?
The standard check-in time at JM Marvel Hotel & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does JM Marvel Hotel & Spa provide breakfast?
Yes, JM Marvel Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JM Marvel Hotel & Spa?
JM Marvel Hotel & Spa is a 4.0-star hotel.
How many floors does JM Marvel Hotel & Spa have?
JM Marvel Hotel & Spa has 10 floors.
How many rooms are available at JM Marvel Hotel & Spa?
JM Marvel Hotel & Spa has 45 rooms in total.
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More Reviews from Other Guests in JM Marvel Hotel & Spa
Overall Ratings & Reviews JM Marvel Hotel & Spa
Traveloka (19)
Other sources (922)
9.8
Exceptional
From 922 reviews
Cleanliness
9.8
Room Comfort
9.6
Service and Facilites
10.0
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Traveler Reviews JM Marvel Hotel & Spa
Number of reviews per page
20
40
Top reviews
Belinda
with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Loved everything about this property so much so have booked it again for next year.
Wonderful staff including Miss Chan who went above and beyond to ensure we were comfortable with everything Hanoi has to offer.
Very beautiful rooms ( had a balcony room)
Nice roof top bar and plenty of variety at Breakfast.
Elle
Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We have enjoyed staying at JW Marvel very much. This was our first time and we would definitely stay here again the next time we visit Hanoi. Everyone at JW Marvel was exceptionally respectful, polite and courteous from the moment we arrived via Grab to the reception desk to the cleaning crew to the breakfast staff and to the last staff who checked us out. We enjoyed meeting and interacting with each and every one of them.
Thank you for everything JW Marvel staff!
Read More
John
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I stayed at the hotel for a week at the end of July, 2026. I cannot say enough about what a pleasure it was to interact with the hotel staff. I was traveling alone and it was my first time in Hanoi and the staff made me feel like the hotel was my home for the week. I was always greeted when I left and returned, inquiring if I needed any assistance and how my day went. If I wanted to find a gym to work out in, get a haircut or what was "appropriate" attire for the visit to the Ho Chi Minh mausoleum they were always there to help. The room was good, great view, and the housekeeping staff and restaurant staff were also very accommodating.
Read More
Paul
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent hotel in great location. Clean rooms and great breakfast. Staff amazing
MANISHA
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We booked family rooms and the hotel was beautiful hotel with exceptional service of the staff members specifically Leo and Grace they made our stay memorable. I am so glad I booked Gm marvel and next time when I will visit hanoi this will be my hotel to go and I won’t waste my money on the big chains.
Uyen
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great
Brenda
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
All the staff at this hotel are amazing - from the front desk, restaurant staff and the roof top bar. Special thanks to Trang who is the kindest and sweetest person imaginable. This is my third time staying at this hotel and it has consistently been exceptional. Great location, good restaurant and fantastic rooftop bar. Highly recommend.
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Regina
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I had a truly wonderful stay at JM Marvel Hotel in Hanoi’s Old Quarter. The location was perfect, the room was clean, spacious, and comfortable, and I loved having a little balcony to relax on. The rooftop bar was a great bonus, but what really made my stay special was the staff — they were incredibly friendly, welcoming, and helpful. Highly recommend!
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Naivoharisoa Patrick
with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff was so kind and friendly as well as thoughtful and helpful throughout our stay. The food was really great. We will come back.
Jenny
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff were very helpful & tentitive
Wendy
Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Housekeeping staff was alert n considerate. Our rm was spick n span. The housekeeping staff tidied the rm such that it accommodated our personal items that were left out.
Location is good in old quaters. Walkable to many attractions close by.
Colin
with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The concierge was incredibly helpful for planning and booking activities.
Munish
with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice hotel at a very good location. Buffet breakfast was good and very not crowded. Had dinner at the hotel resturant and it was delicious.
Best thing about the hotel is the staff, very helpful and polite. Special thanks to Trang Nguyen for helping us and arranging a private car to Nihn Binh.
Gary
with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Outstanding from start to finish - everything about the hotel was faultless and such value for money. Its boutique nature gives way more attention than a huge expensive Intercontinental Hotel or similar could give. Surprised me just how great a smaller hotel is - when I return, I will book again. The restaurant and rooftop bar are fantastic BTW in fact, the restaurant food was better than the one Michelin star Tam Vi in Hanoi!
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Susan
Family
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel was clean and comfortable. As an Expedia Gold member perk, I was to receive three free drinks (for the 3 adults in my group). Staff told me it was only supposed to be ONE drink for our group but then I shared a screen shot from Expedia showing the perk and they conceded. When we went to get the drinks, we were told only sodas qualified, not even plain juices (we don’t drink alcohol).
This was one of the pricier hotels we have stayed at in Hanoi so I expected better.
The whole drink experience left a bad taste in my mouth and I will not plan to come back to this hotel.
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Vaniece
with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great location, staff were attentive and the room did what it needed to do. Was a good experience
Lo Yi
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very friendly and helpful staff, very convenient location. Good rooftop bar with nice cocktails!
Danya
with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The room was clean and comfortable. The staff helped us with everything we needed including travel and tours, and helping get us medicine for upset digestion. The spa was wonderful and so was the rooftop bar
Neesha
Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Staff here is excellent!
Marvin
with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Our personal concierge Trang Nguyen made this a vacation we will never forget. Her attention to detail, follow up with our excursion, daily checking with us to make sure everything was going as planned, suggestions for places to shop and eat and her genuine compassion made even the smallest mishaps enjoyable. At one point her service brought us to tears of joy. JM Marvel is very fortunate to have Trang on their staff.
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Number of reviews per page
20
40
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