Novotel Ha Long Bay

Hotels
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8.5
/10
Very Good
574 reviews

What Guests Say About Their Stay

Hoang K. A.

9.7
/ 10
Central location, convenient for travel. Clean hotel, professional service, very friendly and hospitable staff.
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Curtis

10.0
/ 10
Room was excellent, staff were kind and helpful. Amenities were good, however the pool area could do with some maintenance, it’s starting to become a bit grubby and run down. No umbrellas were out.

Emily

10.0
/ 10
The hotel's location is quite convenient, with easy access to nearby restaurants and other amenities. The rooms aren't overly luxurious, but overall they're decent and equipped with all the basic necessities

Tomáš

10.0
/ 10
Sobe imaju mnogo praktično postavljenih utičnica, što olakšava korištenje osobnih uređaja
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In the Area
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160 Ha Long road, Bai Chay ward, Quang Ninh province, Vietnam, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Ha Long Bay is a good choice when you are visiting Bai Chay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Ha Long Bay

160 Ha Long road, Bai Chay ward, Quang Ninh province, Vietnam, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000
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Discover More About Novotel Ha Long Bay

Location


Staying at Novotel Ha Long Bay is a good choice when you are visiting Bai Chay.

About Novotel Ha Long Bay

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Ha Long Bay is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Ha Long Bay.

All facilities in Novotel Ha Long Bay

Others Novotel Ha Long Bay
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Novotel Ha Long Bay

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Novotel Ha Long Bay
11
Another facilities in Novotel Ha Long Bay
Concierge, Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area

Frequently asked question in Novotel Ha Long Bay

What are available facilities at Novotel Ha Long Bay?
There are top facilites at Novotel Ha Long Bay such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Ha Long Bay?
The standard check-in time at Novotel Ha Long Bay is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Ha Long Bay?
Novotel Ha Long Bay is a 5.0-star hotel.
How many floors does Novotel Ha Long Bay have?
Novotel Ha Long Bay has 11 floors.
Does Novotel Ha Long Bay provide parking?
Yes, Novotel Ha Long Bay provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Ha Long Bay

Overall Ratings & Reviews Novotel Ha Long Bay

Traveloka (131)
Other sources (443)
8.6
Very Good
From 443 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Ha Long Bay

Number of reviews per page
20
40
Top reviews
Curtis
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was excellent, staff were kind and helpful. Amenities were good, however the pool area could do with some maintenance, it’s starting to become a bit grubby and run down. No umbrellas were out.
Linda
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Large pool, hotel staff professional, clean hotel.
Emily
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel's location is quite convenient, with easy access to nearby restaurants and other amenities. The rooms aren't overly luxurious, but overall they're decent and equipped with all the basic necessities
Tomáš
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Sobe imaju mnogo praktično postavljenih utičnica, što olakšava korištenje osobnih uređaja
Lars
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A wonderful resort with all the necessary amenities and very lovely staff
Jonas
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ich bin mit diesem Hotel rundum zufrieden, da es für Besichtigungen günstig gelegen ist und saubere, gut ausgestattete Zimmer bietet
Yuliana
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms should be better cleaned.
Oliver
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel's common areas are designed simply yet warmly, making a good impression from the moment you step inside
Choi
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

방은 아주 고급스럽지는 않았지만, 잘 정돈되어 있었고, 필요한 모든 것이 갖춰져 있었으며, 모든 편의시설이 제대로 작동해서 편안하게 머물 수 있었습니다
Laura
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Der Aufenthalt in diesem Hotel vermittelte mir ein großes Gefühl der Sicherheit, angefangen beim aufmerksamen Service des Personals bis hin zur Tatsache, dass die Ausstattung der Zimmer stets vollständig und in einwandfreiem Zustand war
Luan
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nothing open around like 1 restaurant n 1 coffee shop in 2-3 miles
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel to stay at
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The staff and wonderful and kind. They ensured we had a room with both balcony and bathtub, a lovely large comfy room. The location is good to the clubs, market and many shops and restaurants. The showers were exceptional with super hot water and great pressure. The breakfast was a great value with many options. The bed was a proper king and the blackout curtains did just thay. The only the only thing i would recommend is to add chairs to the balcony and teach the bartenders how to pour a drink with more than 20 ml of liquor. Recommend. blackput curtains did exactly that. The only
Read More
Chuong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent.
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over.
Ben
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad.
Emily
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined.
Read More
poonam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Good
Tan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

My room 916 has several issues. It is not soundproof, and I can hear the kids next door screaming and playing. The drainage in the shower stall is clogged with hair. The toilet does not have a bidet sprayer. The mini-fridge is old. The hotel is located near the city square, where they play loud DJ music until midnight, which is a nightmare for anyone who wants to rest. My wife has to wear her AirPods to block out the loud music. The outdoor pool on the first floor does not have a dressing room. As a result, guests after swimming need to return to their rooms to change their clothes, which inevitably wets all the elevators. The food is average or below average. Overall, I would not recommend this hotel.​​​​​​​​​​​​​​​​
Read More
Van Duc
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel Ha Long Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Ha Long Bay

Traveloka (131)
Other sources (443)
8.6
Very Good
From 443 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Ha Long Bay

Number of reviews per page
20
40
Top reviews
Curtis
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was excellent, staff were kind and helpful. Amenities were good, however the pool area could do with some maintenance, it’s starting to become a bit grubby and run down. No umbrellas were out.
Linda
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Large pool, hotel staff professional, clean hotel.
Emily
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel's location is quite convenient, with easy access to nearby restaurants and other amenities. The rooms aren't overly luxurious, but overall they're decent and equipped with all the basic necessities
Tomáš
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Sobe imaju mnogo praktično postavljenih utičnica, što olakšava korištenje osobnih uređaja
Lars
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A wonderful resort with all the necessary amenities and very lovely staff
Jonas
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ich bin mit diesem Hotel rundum zufrieden, da es für Besichtigungen günstig gelegen ist und saubere, gut ausgestattete Zimmer bietet
Yuliana
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms should be better cleaned.
Oliver
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel's common areas are designed simply yet warmly, making a good impression from the moment you step inside
Choi
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

방은 아주 고급스럽지는 않았지만, 잘 정돈되어 있었고, 필요한 모든 것이 갖춰져 있었으며, 모든 편의시설이 제대로 작동해서 편안하게 머물 수 있었습니다
Laura
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Der Aufenthalt in diesem Hotel vermittelte mir ein großes Gefühl der Sicherheit, angefangen beim aufmerksamen Service des Personals bis hin zur Tatsache, dass die Ausstattung der Zimmer stets vollständig und in einwandfreiem Zustand war
Luan
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nothing open around like 1 restaurant n 1 coffee shop in 2-3 miles
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel to stay at
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The staff and wonderful and kind. They ensured we had a room with both balcony and bathtub, a lovely large comfy room. The location is good to the clubs, market and many shops and restaurants. The showers were exceptional with super hot water and great pressure. The breakfast was a great value with many options. The bed was a proper king and the blackout curtains did just thay. The only the only thing i would recommend is to add chairs to the balcony and teach the bartenders how to pour a drink with more than 20 ml of liquor. Recommend. blackput curtains did exactly that. The only
Read More
Chuong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent.
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over.
Ben
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad.
Emily
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined.
Read More
poonam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Good
Tan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

My room 916 has several issues. It is not soundproof, and I can hear the kids next door screaming and playing. The drainage in the shower stall is clogged with hair. The toilet does not have a bidet sprayer. The mini-fridge is old. The hotel is located near the city square, where they play loud DJ music until midnight, which is a nightmare for anyone who wants to rest. My wife has to wear her AirPods to block out the loud music. The outdoor pool on the first floor does not have a dressing room. As a result, guests after swimming need to return to their rooms to change their clothes, which inevitably wets all the elevators. The food is average or below average. Overall, I would not recommend this hotel.​​​​​​​​​​​​​​​​
Read More
Van Duc
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
Number of reviews per page
20
40