What do past guests say about Novotel Phu Quoc Resort?

Novotel Phu Quoc Resort is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Novotel Phu Quoc Resort

Name: Novotel Phu Quoc Resort
Address: Sonasea Villas and Resort, Duong Bao Area, An Giang Province, Duong To, Phu Quoc, Kien Giang, An Giang, Vietnam, 91000-9200, Sonasea Villas and Resort, Kien Giang, 91000-9200, Vietnam
Rating: 8.6

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No. 5 in Luxury Hotel & Resort in Kien Giang

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8.6

/10

Very Good

1,016 reviews

What Guests Say About Their Stay

J***n

10.0

/ 10

Amazing resort with a private beach. Check-in was smooth and allowed us to store our luggage as we arrived before check-in time. Nelly is knowledgeable and helped us with our visit to Hon Thom island. Room was spacious, clean and comfortable. Hotel breakfast was delicious, please try the hand-whisked Vietnamese coffee.

Nguyen T. M. D.

9.4

/ 10

Spacious room, rich service, friendly staff

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Trần M. Q.

9.1

/ 10

Memorable stay, clean and fragrant room, enthusiastic staff, delicious breakfast

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LUONG Q. L.

9.7

/ 10

Hotel with nice view, close to the sea, nice swimming pool, clean room, 10 points like

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Thi My Muoi Duong

9.4

/ 10

Very nice view, large rooms with high quality furniture, clean, friendly and enthusiastic staff, quick and convenient procedures, enthusiastic staff to help guests with requests ... 5 star standard for the trip resort

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In the Area

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Sonasea Villas and Resort, Duong Bao Area, An Giang Province, Duong To, Phu Quoc, Kien Giang, An Giang, Vietnam, 91000-9200

Main Facilities

This accommodation offers:

Outdoor pool

Children play area

Swimming pool

ATM/Banking

24-hour Receptionist

Novotel Phu Quoc Resort is located in area / city Duong To. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Novotel Phu Quoc Resort

Sonasea Villas and Resort, Duong Bao Area, An Giang Province, Duong To, Phu Quoc, Kien Giang, An Giang, Vietnam, 91000-9200

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Discover More About Novotel Phu Quoc Resort

Location
Novotel Phu Quoc Resort is located in area / city Duong To.

About Novotel Phu Quoc Resort

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Phu Quoc Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Novotel Phu Quoc Resort.

All facilities in Novotel Phu Quoc Resort

Facility

Outdoor pool

Children play area

Swimming pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Kids and Pets

Babysitting with surcharge

Things to Do

Outdoor pool
Children play area

Transportation

Bus/truck parking

General

Swimming pool

Public Facilities

WiFi in public area
Parking

Hotel Services

Concierge
24-hour Receptionist

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Novotel Phu Quoc Resort

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Number of floors in Novotel Phu Quoc Resort	5
Another facilities in Novotel Phu Quoc Resort	Babysitting with surcharge, Outdoor pool, Children play area, Bus/truck parking, Swimming pool

Frequently asked question in Novotel Phu Quoc Resort

What is normal check-in & check-out time at Novotel Phu Quoc Resort?

The standard check-in time at Novotel Phu Quoc Resort is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Novotel Phu Quoc Resort?

Novotel Phu Quoc Resort is a 5.0-star hotel.

How many floors does Novotel Phu Quoc Resort have?

Novotel Phu Quoc Resort has 5 floors.

Does Novotel Phu Quoc Resort provide parking?

Yes, Novotel Phu Quoc Resort provides parking. Please confirm details directly with the hotel.

Does Novotel Phu Quoc Resort have a swimming pool?

Yes, a swimming pool is available at Novotel Phu Quoc Resort.

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More Reviews from Other Guests in Novotel Phu Quoc Resort

Overall Ratings & Reviews Novotel Phu Quoc Resort

Traveloka (200)

Other sources (816)

8.6

Very Good

From 816 reviews

Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

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Traveler Reviews Novotel Phu Quoc Resort

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Top reviews

Anthony

with Children

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The room was very clean as soon as I entered the buffet was amazing and the staff was also extremely friendly and helpful to me there is a large relaxing pool the villas are spacious

Amanda and Mohamed

with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Easy to get everywhere from. All needs met, relaxing atmosphere.

Kiu A

with Children

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Pools can be cleaner. Room cleaning and service was good. Friendly staff. Loved the Ocean view from our 5th floor room, and beach view from the beach pool, especially when sunsets. The Resort is beautiful and is centre to many places and walking distance to night market.

Ranjani

with Children

8.0

/10

Reviewed 29 week(s) ago

Overall, the experience was only nice because of the proximity to the beach and the sunsets. Other than that, it has been such a disappointment. The cleanliness standards are so low - the food was left outside door, multiple staff walk past the door and no one cleared it. Ants were all over the place. The AC was leaking water, wasn't cooling the room despite maintaining it at a constant 18 degrees. The staff were a cherry on top of this, so hostile, rude and incompetent. Brace yourself with a lot of patience before you decide to enter the place.

Tu Duy

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The Hotel actually very nice and beautiful. They used to have the Hotel free bus to take their customers to central, but not anymore The food is very descent but not all that.

Kapil

6.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

We did not get early Chekc in and even after telling in advance about adults and kids they charged us for extra bed They did not even give us extra water bottle

Leo

with Partner

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

There are two things we particularly like about this resort. First, there are two swimming pools, which give guests good options for relaxing. We especially enjoyed the villa section, with its small tree-lined paths where we took a walk every day. The breakfast offers a good variety, and the seating area provides plenty of comfortable options. We dined at the seafood restaurant three times and really enjoyed it. The staff are very friendly and helpful throughout the resort. If we come back next time, we will probably book a bigger room. One thing that could be improved is the Wi-Fi, as it was quite slow in our room and in the dining area.

DAVID

10.0

/10

Reviewed 38 week(s) ago

Staff were very friendly and helpful. Hein FO especially gave a lot of good assistance and suggestions.

Number of reviews per page

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Disclaimer

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