No security for packing and no bellman as well. Towel was old but it’s not been replaced. Breakfast is poor. It’s not worth about 4 stars hotel. Just under 3star
I booked hotel room for my boss for lunar new year! however, when we come to check in, the receptionist treated us with unwelcome attitudes, no one help to carry luggage also. luckily he did not understand Vietnamese, only I deal to her in Vietnamese. after coming to room. OMG she arranged the room with the view has been blocked by window frame. the hotel does not had many guests also. very disappointed! although the hotel has very good location and beautiful design