What do past guests say about Hotel Indigo CARDIFF by IHG?

Hotel Indigo CARDIFF by IHG is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Indigo CARDIFF by IHG

Name: Hotel Indigo CARDIFF by IHG
Address: Dominions Arcade,Queen Street, Castle, Cardiff, Wales, CF10 2AR, Dominions Arcade,Queen Street, CF10 2AR, Wales
Rating: 9.4

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9.4

/10

Exceptional

1,513 reviews

What Guests Say About Their Stay

Jayne

10.0

/ 10

A lovely quirky room , great room facilities, breakfast excellent, lots of choice and great food.

Fiona

10.0

/ 10

What a wonderful hotel, made extra special by the amazing staff. From the lovely welcome by Callum and Nathan on to any and everyone who made the stay personal, professional and caring. Great room, wonderful feeling of wales, and little touches like rocking chair. Perfect breakfast with both buffet and à la cart, and walking distance from anything you want. Thank you! We’ll be back.

brian

10.0

/ 10

Amazing staff, Callum who checked us in and out, was quick, funny and professional and I think his name was David, working then late shift on Sunday the 21st. Sorry if I've got his name wrong. both were really helpful. We loved the room and everything was great. I would highly recommend a stay at your hotel to friends. Thank you for a great stay.

In the Area

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Dominions Arcade,Queen Street, Castle, Cardiff, Wales, CF10 2AR

Main Facilities

WiFi

Hotel Indigo CARDIFF by IHG is located in area / city Castle. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Hotel Indigo CARDIFF by IHG

Dominions Arcade,Queen Street, Castle, Cardiff, Wales, CF10 2AR

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Location
Hotel Indigo CARDIFF by IHG is located in area / city Castle.

About Hotel Indigo CARDIFF by IHG

Savor your favorite dishes with special cuisines from Hotel Indigo CARDIFF by IHG exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Indigo CARDIFF by IHG is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Indigo CARDIFF by IHG is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hotel Indigo CARDIFF by IHG

Exterior

Others

Restaurant

Public Facilities

WiFi in public area
Room service

Things to Do

Fitness center

Food and Drinks

Connectivity

Free WiFi

General

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Indigo CARDIFF by IHG

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Hotel Indigo CARDIFF by IHG	122
Number of floors in Hotel Indigo CARDIFF by IHG	6
Another facilities in Hotel Indigo CARDIFF by IHG	WiFi in public area, Room service, Fitness center, Bar, Free WiFi

Frequently asked question in Hotel Indigo CARDIFF by IHG

What are available facilities at Hotel Indigo CARDIFF by IHG?

There are top facilites at Hotel Indigo CARDIFF by IHG such as AC, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Indigo CARDIFF by IHG?

The standard check-in time at Hotel Indigo CARDIFF by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Indigo CARDIFF by IHG?

Hotel Indigo CARDIFF by IHG is a 5.0-star hotel.

How many floors does Hotel Indigo CARDIFF by IHG have?

Hotel Indigo CARDIFF by IHG has 6 floors.

How many rooms are available at Hotel Indigo CARDIFF by IHG?

Hotel Indigo CARDIFF by IHG has 122 rooms in total.

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More Reviews from Other Guests in Hotel Indigo CARDIFF by IHG

Overall Ratings & Reviews Hotel Indigo CARDIFF by IHG

Other sources (1,513)

9.4

Exceptional

From 1,513 reviews

Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

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Traveler Reviews Hotel Indigo CARDIFF by IHG

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Top reviews

Neil

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel. Helpful staff and lovely quirky rooms.

Jayne

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

A lovely quirky room , great room facilities, breakfast excellent, lots of choice and great food.

Fiona

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nicola

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff, quirky hotel in a fab location

brian

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Sandie

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Callum on reception was super welcoming and friendly as was the gentleman who checked us in and showed us to our table for breakfast. Our room was clean, spacious and had all the extra amenities you’d expect from a higher end hotel. The breakfast was cooked well with plenty of options, We liked the added touch of being able to order from the kitchen if you didn’t like the buffet offer. Only minimal downside was the alcohol on taps in the bar upstairs were random brands and didn’t taste great. This made us leave earlier than planned.

Jacqueline

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

What a lovely hotel everyone was so helpful and friendly. The room was so good it was a Welsh theme room and was really lovely. We used the Terrace bar which we loved on a warm evening the staff were so helpful as well was surprised it was not fuller.

Alexia

Friends and Family Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Second time staying at Hotel Indigo. Rooms are comfy, rooftop restaurant is lovely, staff is polite. Short walk to the bus and tourist attractions. Pride and music festival was going on at Castle Cardiff so many people were out on the street.

Nicola

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable, clean and great location. The staff here are always amazing!

Ian

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was excellent really clean room funky internal design really cool. Staph are friendly. Sharon was wonderful great bar restaurant on the top floor great position in central Cardiff. We definitely recommend we’re definitely go back

Mathew

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

May 2026 Great spot short walk to Pubs, Shops and Restaurants, Castle very close. Private and clean rooms good amenities and staff were very helpful Cheers

Tim

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very clean and modern. Great comfortable room. Great location, right in the heart of Cardiff. Just walk to shops and restaurants. Highly recommended.

Eva

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very clean. Helpful staff. Only complaint is the strong perfume they pump into the hallways. My first room smelled so strong that it gave me a headache and had to request a move.

Stevie

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff and unique rooms

Elena

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

A very nice location with a clean environment and a friendly receptionist!

richard

Friends and Family with Friends

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Superb hotel right in the centre of Cardiff, excellent friendly staff and very helpful. Room was massive with no view but really nice and clean, lovely shower. Nice hot weekend away in Cardiff…. Well done hotel indigo

Kate

Friends and Family Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Staff are always lovely room was spotless

Marilee

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The staff was quite helpful. The breakfast was great. My room was neat and clean. However, I returned to my room after a busy day and found that the "Do Not Disturb" sign had not been honored and housekeeping had entered my room. All my personal belongings were left untouched and the room was freshened so not really a problem this time but still was a bit surprised.

Sarah

Friends and Family Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

A little hidden gem of a hotel. Staff could not have been more friendly and helpful. Quirky decor, lovely rooms with large bathroom and shower. Parking was easy in the nearby Greyfriars car park and the hotel give you a code to get the parking half price (£17 for 24 hours). Will definitely be back!

Hilary

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Had wonderful stay here, hotel is quite unique in its decor with a Welsh theme going on in the rooms which is so lovely, rooms are spotlessly clean and very comfortable, the staff also are fantastic and so helpful always smiling, breakfast is ace with so much choice, the hotel is situated in an arcade and is right in the city centre. Greyfriars NCP car park is a few minutes walk away and the hotel give you a promotion code so parking is discounted. Would definitely recommend this hotel.

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