โรงแรมอินดิโก คาร์ดิฟฟ์ บาย ไอเอชจี, โรงแรมในเครือไอเอชจี

Nice room and restaurant good

Lovely hotel...Lovely staff... Nice bar... Decent breakfast..

Fine

The rooms are ok not great area very dirty Hotel has a unique smell not great

My experience was very bad for reasons no guest should ever have to go through. After spending a few days in Bath, I stayed at this hotel to visit the city of Cardiff. The location is excellent and the food as well, but you cannot leave your belongings or personal items in the room unless you store them very securely. On my first day there, one of the housekeeping employees made one of my souvenirs disappear. I had just spent a few days in Bath and bought a souvenir at the Christmas market. I arrived on the very last day to buy it, only to lose it in my own room at the Hotel Indigo in Cardiff. I noticed immediately and reported it. At the front desk they told me they would try to look for it because the trash had not been taken out yet, and that they would notify the housekeeping staff. I asked every morning and every night during my stay, and they always told me the same thing. Several days later I ran into a housekeeping employee and asked him about it; he told me they had not been notified that anything was missing. At first I thought they might have mistaken it for a piece of paper because they cleaned very thoroughly, but that wasn’t the case. Two coffee cups I had ordered, and an empty soda bottle stayed in my room until the day I left. They didn’t replace the bathroom trash bags, and the ones they used were very small, so the cleaning wasn’t very thorough. I will definitely not recommend this hotel nor stay here again if I cannot trust that my belonging will be safe.

staff, location and amenities were excellent

Lovely big room which was spotless and as I had booked the hotel for my son’s birthday there were balloons in his room a lovely Happy Birthday msg on the mirror and two drinks vouchers what a lovely gesture from the hotel. Apparently the breakfast was excellent my son and his girlfriend were very happy 😁

The staff are excellent and the room was nice. It was nice and quiet. No nighttime noise despite the business and noise on the streets. Breakfast options were very good and the breakfast room was quiet. Location of the hotel is second to none. My only negative is the food at the top floor restaurant. Poor quality food and very little choice. I would stay here again but eat elsewhere.

Room was clean staff were friendly and helpful 👍

As with previous stays, clean quiet room. Comfortable beds and an excellent shower. This time it was a twin room but spacious compared to lots of other hotels. Staff at reception always very pleasant. Very good breakfast with good service. Always happy to stay here!

The Hotel is very central, great for seeing beautiful Cardiff. Its rare to be able to say all the staff are exceptional, friendly , helpful and interested in guests. Room clean with some nice decor touches. Cant wait to stay again. Breakfast is very good . I was unable to take breakfast on our first day as I was unwell. However, I was allowed to take some items with me on last day for journey home, this was kindly offered without any hesitation. A really lovely experience in every aspect. Thank you everyone at Hotel Indigo, youre outstanding!

yes

Quarto impecável, equipe gentil. Café da manhã não vale o preço, mas com incontaveis opcoes ao redor!

Spotless room with lots of space, very comfy bed. All staff from the reception to the breakfast hosts were wonderful and welcoming.

Room decor was lovely, very clean, lovely toiletries nice big tv. Friendly staff

Bra frukost med stort utbud. Fräscht och trevlig personal.

Yes we had a great stay

Friendly, helpful team of staff

Great hotel, very clean and staff courteous. Great breakfast Great location Recommended

The room had no open windows so only a/c and little air circulation. No visibility out of the room window (think the window was all frosted) so felt like we were in a room with without a window!. Hotel good location for city centre. Good choice at breakfast.