Seriously, this hotel is fantastic! From the moment we walked in, the staff were incredibly welcoming and helpful. Our room was spotless and the bed was so comfortable. The view from our window was amazing. We loved everything about our stay and would highly recommend it!"
especially the receptionist staff named Minh please give him a big bonus for his hard work✨😊
The staff is so helpful. They have a lift, and the staff helped us bring our luggage. The room is the same as in the picture, they even upgraded our room to a family room for free. The room and bathroom are so clean. Sadly, I just spent 1 night because I will go to Sapa. Highly recommended!!
We love how Lucky, the evening female receptionist, treated us like her parents. She shared some cookies with us because we were at the hotel during the mid-autumn festival. She was so lovely and bubbly, always bearing with her an exceptional customer oriented service. Wishing her the best of luck!
We also took a day trip with the help of a male staff, who shared a detailed info on which trip to take without pushing us too much to buy.
Amazing staff, very friendly and gave us a wonderful dinner recommendation (duong restaurant, only a walk away!) and cold towel + tea when we came. The room for 3 had 3 separate beds, balcony, closet, and spacious bathroom. Very clean and no problems! Staff were patient, friendly, and professional. The breakfast was made to order and delicious! Amazing value, location, staff, accommodation, and food. Will definitely stay again!
The staff is English speaking and the hotel is at a very good location with walking distance to all night good cafes, shopping streets, or the infamous train street! The staff is very accommodating and they even have a free jacuzzi to relax after a tired and hot day!
The room is clean, the staff is enthusiastic, the electricity and water are both very strong so the voltage is very stable. The location is right on the dining street so it is suitable for food enthusiasts. If I have a chance to go to Hanoi, I will stop by again
The hotel staff were very friendly and accommodating. The foods are also delicious. It was a nice experience we have had there. The room was great. It was the perfect idea to stay at this hotel.
The place is a bit inside the alley, but close to cafes, accessory shopping places and also delicious food. There is a lift and this is very helpful. The staff are very friendly and agile 🙌🏻
I really enjoyed my stay at this hotel. The room was very clean, spacious, and had everything I needed for a comfortable stay. The staff at the front desk were extremely friendly and always willing to help. The location is great too—it’s close to many popular attractions, restaurants, and cafes, which made exploring the city super easy. I would definitely stay here again and recommend it to anyone visiting the old quarter!
The hotel is in a great position. I can walk everywhere I wanted, and I can park my motorbike there 24/7. The staff are very thoughtful and friendly: Nam, Linh, and Khanh. The room was cleaned every day. I will always choose this hotel when I go to Hanoi.
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