River Side Hotel

Great stay at Tbilisi! Very convenient hotel, super friendly staff and accesible location. I enjoyed my stay very much.

Excellent boutique hotel in a very good location

Perfect

I had a nice stay here, loved the breakfast, good Wi-Fi, location is amazing, interior so cozy like in a lords house

I liked everything, staff is nice, great scent, cozy room with huge tv, breakfast area is wow, Tiffany bar is very stylish and huge flower tree in the middle, magical

Would not recommend

The best boutique hotel I stayed in, with character and warm staff, great room, Wi-Fi and Tiffany breakfast

Excellent stay I had at River Side, it is very warm and cozy inside, bed was amazing, slept comfortably and breakfast at Tiffany bar was surprisingly good, worth the money

How River Side Hotel has managed to claim 5 stars is beyond me—unless those stars were bought and paid for. This is, at best, a run-down 2-star property masquerading as luxury. The place is dirty, poorly maintained, with visible leaks, moldy walls, and an overall vibe of neglect. The so-called bar upstairs turns into a nightclub-level noise factory every night, with bass so intense the entire room shakes. Sleep? Impossible. I had booked a 3-week stay and fled after just two miserable nights. When I politely explained the conditions were unlivable and far from what was advertised, the staff were not only dismissive but downright rude. Not only did they refuse a refund, but they had the audacity to charge me for a single coffee capsule I used while trying to stay awake through the noise. There are plenty of decent places in Tbilisi—this isn’t one of them. Do yourself a favor and steer far, far away.

Good

The suite was incredible!

Neatness

Great staff, location, room and Tiffany!!!

The best service from staff, lovely location, good breakfast and room, fluffy bed

My favorite spot in Tbilisi, the room was excellent, breakfast with lots of options even chocolate fountain, terrace had some flower upgrades and is so nice. Service as usual, got upgrade. It is not a large hotel but by far is so cozy and luxurious, slept well, location top

Lipstick on a pig. English comprehension was horrible. I am severely disabled - walk with two canes, heart and lung issues, and legally blind. Went inside to check in, was told by hotel staff it was wrong hotel. Gave directions which led to a construction site. Managed to walk back in the dark and was told that ofc it is the right hotel. Staff is beyond abysmal. Refused to give us manager’s name or contact details. Dark as a tomb inside. Never received any VIP benefits. Central heating was not turned on in near freezing temps. Did not understand what “toilet paper” means, so bought at a shop. “Marble” is just ceramic tile made to vaguely resemble marble. No charging points & very few outlets. Bluetooth speaker had US cord with 110v sticker, but was rated for 220v and ofc wrong shape for Georgia electricity. No adapters provided. Bathtub was covered with dark grey stains on the bottom. Robes were dingy and grey with age. Cushions ripped, carpet stained, multiple damage to walls, no peephole in the door, deadbolt on the door did not work at all. “Non-smoking” hotel with ashtray and smoking area directly directly in front of the only entrance. Breakfast buffet left to sit in the open for hours. Refused to print a receipt. Rude “security” jerk screamed “A-HOLE” in Georgian at me on departure. This dive is only “luxury” to locals who don’t know better. Infinitely better actual luxury hotel just 100 meters more up the road. I left. Heartily recommend you avoid at all costs.

Amazing breakfast and location

Charming hotel, when I arrived, the lobby had luxury scent, nice room with good amenities and large smart tv, could watch movies online, breakfast is very delicious, even chocolate fountain was there with almonds, all vas memorable with full terrace

Brilliant cozy hotel in a very good location, nice amenities, free welcome drinks, amazing breakfast with chocolate fountain, nice room with tall ceiling, good shower, and terrace full of people and local vibe

Amazing staff, property itself. Good location and room