5 Stars Hotels in Jakarta, Indonesia

Love everything, staffs are so nice, foods & pool everything is good. Would love to comeback abd try new type of room

. Stay in hotel Borobudur for a family staycation, we get a spacious room, complete facilities and a large playground and pool. Special credit to all staff in Borobudur especially Ms Yuli for the warm welcome and giving us an early check in and Ria escort us to the room and explain about the hotel facilities with a friendly gesture. Mr Handian and Herman from housekeeping always offer the guest need before I ask, Mr. Gerry explains about hotel facilities before I check in by phone with his friendly voice and Rizky who deliver our food explain about the ingredients even only the simple order, also the friendly 2 guys from maintenance who helping with the TV channel. Thank you for the hospitality, such an honour to be treated so nicely, definitely come back to this hotel Soon.

We had a pleasant stay at Langham. The staff are great, very keen on details. The atmosphere was nice, the breakfasts were good. We had an upgraded room to a cityscape view, just tell if you're bringing a kid, they will provide you with cute little tents and amenities, amazing experience 🤍

We stayed a night in Intercontinental Jakarta Pondok Indah last weekend. It's located in Pondok Indah Mall 2 so very strategic. We got early check in at 11 am, very efficient and fast respond. The lobby hotel have a magnificent luxury design. Our classic room also have a luxurious design and very spacious overlooking Pondok Indah Mall 3 and Jakarta cityscrappers. Our bathroom equipped with deep bathub and separate shower and closet. The housekeeping ask us whetever we ask for inroom need. Breakfast was awesome with plenty of food and drink. The swimming pool also the wow factor because they implemented strict healthy protocol. Maximum of 12 guests can enjoy the whole pool with reservation. I think, Intercontinental Jakarta Pondok Indah is the best luxurious hotel in South Jakarta. With best services and facilities, surely we will back here. Thank you intercontinental Jakarta

Stayed here to watch a concert (like many others at the time) at the venue nearby and it was amazing. Decided last minute to book a stay here for convenience since only 15 minutes walk from the venue and did not regret a single thing. The price is on the higher side but you really get what you paid for. The service was excellent from the start, I was able to check in early in the morning, all the staffs (I mean like everyone) work their very best to provide the best service. I asked for extending a night and they accommodated so well. Room is excellent, breakfast has variety of choices too. Definitely would stay again if there 's an event nearby. Oh also I left my laptop charger by accident and they reached out via email really quick. Really appreciated it. Thank you so much Mulia!

10 people stayed in the 3-bedroom unit: my mom, my brother, my sister & her husband & 3 children, my cousin, my husband, and me. We truly had a lovely time together. The rooms fit perfect for us. We cooked, we washed and dried our clothes, we watched movies, we swam, so many things we can do! The building management was kind enough to come to our room and give instructions on how to use the utilities at the unit. We stayed in other branches before, it's the same feel! We love it ❤️ Ascott never fails our big family staycation

We Had a wonderful experience at BWP the Hive. The rooms were clean, spacious and very comfortable. The food was delicious also they have pool for kids. Thank you

This is the second time I’ve stayed here. It’s always been a pleasure to stay here. Food was amazing as always, nicer than other standard hotel breakfasts. Room was great and clean, the bathroom has a bathtub so comfy.

Had a great stay, perfect for family vacation. Staffs were great and very attentive. Room was very neat and clean, the food was also delicious, however did find some expired sugars on the table but the staff quickly replaced it. Pool was great too, exceptionally clean and not crowded, overall a really pleasant experience and will definitely come back again for a longer stay

Really glad to have a staycation in Wyndham, the room was big, even the bathroom was so spacious, and the swimming pool was so big. My kids love it. The breakfast is so varied, and it tastes good, they do have Indonesian famous noodles stall, there. The staff was so friendly, especially Pak Iskandar, who really helped us a lot, during our stay. The cleanliness also got the point, the room was clean and well maintained. The location was near Mall Kokas, only a 5mins walk and voila! Arrived. Thank you Wyndham, we’ll be back for sure.

Thank you for great first impression from front office staff. This hotel may old. Breakfast as good as always. Lovely swimming pool. We got room as requested. High floor through tugu tani view. Our room is convenient enough. But, I guess this hotel need to maintain/repair small things such as chair, flushing, air conditioner, mini fridge, and tea spoons especially in my room 1605. Jacuzzi at pool is not too hot anymore as we expected. Despite the weakness, we will return for the next Staycation.

I had the most luxurious and comfortable stay at Grand Hyatt in room 727. I would like to thank mr Fajar in front desk for helping me check in so quickly within 10 minutes. So fast! I’m amazed! The work ethics and the commitment to serve is beyond! Keep up the good work. Also I wanna thank the cleaning team of the room. The room is so gorgeous clean and huge! I hope everything will be back to normal as soon as possible during this hard times. Stay safe and healthy to all

Comfortable staycation here although little bit slow response from in dining room but overall it was great experience here

We enjoyed our stay here. Everything was better than expected. Room was spacious & clean. Happy with appliances in the kitchen and also ironing board, very handy! The view from our room is also great! Staffs were very friendly and accommodating. We will definitely come back here if we are in town again.

Every corner of the hotel smells good. Breakfast was good. Staff were so accommodating, attentive and friendly.

Room is not that large but they use the space in a very optimal way (example: there's a bathtub even if it's slightly smaller). Bed is comfortable with great pillow, they even have various pillow menu. View from window is great. Breakfast buffet has great variety and delicious

best hospitality! we stayed 1 night for staycation, everything so smooth and easy. best part, staff nice and set up a birthday compliment for my daughter. protocol for covid safe is done very well, even when breakfast at resto thank you The Sultan!

I enjoyed the hotel service for staycation during covid-19 situation. Most of the services are out of table the cafe, the pool, gym, spa, etc. You can get some entertainment at Kuningan City or any mall near there. The view I can saw from my room are cool.

I had the most pleasant stay here. Highly recommended. We must be back again. Thank you for serving us

Finally for almost 1,5 year stay at home we choose to stay to celebrate my birthday. It was a pleasant stay. A delicious surprise cake from the hotel and my family. The room is very spacious, clean, and not to mention the food was awesome. Service could not asked for more, already perfect!

All is Great on 8th floor (Queen Bed as requested) for 2 nights, But when I'm extended for 2 more nights, The staff suggested to the 7th floor, it's a twin bed but setting up to become one bed and the view of the city was really not clear. Then, one of the staff suggested to move again to the other side room (even its still the same floor).|Well. It's not bad, although the view mostly to the Apartment of Royal Medit than the City View. The last room, not bad. And So Far, good. Just need improvement for the Breakfast. From the variety & taste. Thanks Pullman. Best of success.

I stayed here on January 2022. Health protocols are carried out properly such as temperature checks and security checks before entering the lobby, hand sanitizers at several points, health kits, restrictions on swimming pool visitors with the advance reservation method. The hotel lobby looks luxurious and artistic. In the lobby there is also a bar (The Writer's Bar), a prayer room, toilets, and a reception desk. All hotel staff did good service and friendly. The check in and check out process is fast. Nice welcome drink. Spacious room, divided into 4 segments/sections: wardrobe, living room, bed, and bathroom. Large wardrobe plus mirror. Living room with a sofa, TV, work desk with complete plugs, the bed and living room are separated by a large sliding door. The bedroom has a large size bed, there is another TV here, with a beautiful city view. The bathroom is spacious, I like the bathtub design which has an artistic and warm impression. Amenities are very complete starting from bathfoam, bar soap, liquid soap, shampoo, conditioner, toothpaste, toothbrush, mouthwash, comb, sewing kit, hairdryer, and many more. The bathroom is equipped with a large mirror and double sink, Beautiful shower, and a state-of-the-art toilet. This bathroom also connected to the foyer and wardrobe. There are many other facilities at this hotel, ranging from a large swimming pool with a beautiful design, whirlpool, pool bar, jogging track and spacious garden, gym, spa, and others. I tried the Singapore Sling at Navina Bar, recommended for enjoying breezy poolside. Breakfast is at the Arts Cafe. The interior of the restaurant is beautiful, various choice of food and drink. All the food and drinks here are delicious. If you eat here I recommend the beef soup, it tastes the best. The hotel also has direct access to Lotte Shopping Avenue. My suggestion for this hotel is maybe the room window shroud can be made automatically with a button, free pressing or laundry service for 1 or 2 pieces of clothes, free shuttle to the mall or tourist attractions. And in my opinion, when I first arrived, I was not greeted well by the front staff (the one with white suit), they not greet me, not help me to carry goods to security check, nor they offer a help to do so. Also security at xray check tended to be a bit indifferent. Maybe this is a simple thing but it would be even better if the service could be improved considering this is a high class hotel in Jakarta. But overall I really enjoyed my stay here and will recommend this hotel👍🏻

good house keeping and fast response

We had a very pleasant stay at ascott kuningan jakarta, its a perfect place for staycation. The place is located strategically near the business district of jakarta. Thumbs up for the hygiene and cleanliness of the room. Cozy and luxurious atmosphere is what you get when entering the room. This place also connected to lotte shopping avenue with the resident access card. I only took photo of the swimming pool as I was amazed by the sunset view by the infinity pool. Will surely come back for another staycation in the future.

We stayed at 2 different units. One with three bedrooms and another one is a studio. Check-in was smooth. They had a check-in time at 3 pm and we came around 3.15-ish, so we had to wait for 20 minutes because there was a queue. It wasn't a problem. The reception staff was friendly and accommodating by putting our units on the same floor and literally next to each other (which is GREAT!), even though we had to wait because the previous renter of the studio had a late checkout. Both units were clean. The kitchen in the three-bedroom unit was complete. They provided a frying pan, boiling pan, plates, bowls, spoons and forks, electric stove, cups, wine glasses, microwave, and a new sponge on the sink. The outdoor swimming pool was huge and pretty! To enter, one adult needs one access card, though. Just FYI. Definitely a great place to stay with the whole family. Thank you.

Had been staying here 2 times. A very clean hotel, the room is spacious enough. I requested the high floor and 2 sided windows so I could enjoy the city lights at night and they provided as requested, which is really good. The facilities such as the swimming pool, gym area, are open but there's a limitation of the amount of people inside each facility due to COVID protocol. The food tastes not really good but don't worry, there's a small mall in the building which has lots of well-known tenants such as Ta Wan, Ichiban Sushi, Re. Juve, Bengawan Solo Coffee, etc., and beside the building you can also have Nasi Padang Merdeka for your dinner. Yum!

The room is very spacious. We stayed at the twin room deluxe. Each bed was very big. I don't think it was single bed, because it was quite too big for a single bed. It was occupied by my 3 girls. Anyway, really enjoyed staying here. Hope to come back soon ❤️

Wonderful stay, the reception was very helpful, and also the room service food was excellent. Definitely Will come back and stay. The location also superb, close to city and Airport.

The rooms are so spacey, clean and neat. Checked in quite fast, for breakfast it's OK nothing special. Customer service is excellent. Overall I like it a lot (especially the swimming pool is so wide and long) and I would love to come to visit again near future. Thanks, Fraser 👍

I had stay because of people reviews the swimming pool is very spacious and very friendly for the kids. First impressions is amaze with the lobby and service from front office staff during check in, very straightforward and clear. Check in at 12.45 and within 15 minutes got the room key. Room is amazing and lighting is perfect. During breakfast the menu is a lot of choices and taste great. The kids station is bigger than other hotel and very friendly for the kids. The best is swimming pool is very spacious for kids and family friendly. My kids is very happy to stay here. Will comeback next available time.

Friendly staff, health protocol were applied, helpful housekeeping team. i wish I stayed longer. Thank you Team!

I am celebrating my anniversary with my husband, and Gran Melia is the perfect place to have these special moments. From the moment I arrived, Ben escorted me to the red-level reception, and Ben was accommodating and attentive. He happily explained the perks of red level, and even after we parted ways, Ben sought out my husband, who arrived later from the parking lot and escorted him again upstairs. In the red-level lounge, I was greeted by Anas, who is one of the best hoteliers I have ever met. Anas is not only warm and welcoming, but her hospitality is also beyond what I have previously encountered. When I came back here, I wished Anas would be the one who helped me again! Donny also greeted and cared for me, who made such a good cup of coffee! Now the room, where should I start? They upgraded us for free to the deluxe suite; The room is gorgeous. The bathtub made my day as it 's enormous and very comfortable. They even gave me a small cake to celebrate my anniversary. On top of that, they gifted me vouchers to dine at Yoshi Izakaya (my and my husband 's favorite Japanese restaurant), so this time, I was pampered by Gran Melia. A thoroughly enjoyable stay and I am 100 % will be back to stay in the red-level rooms again. Thank you, Gran Melia Jakarta!

Was great stay, they upgrade the room. Just few staff in Caspar that not really help with a few promo that offer online but seems like lack of information. Overall stay was great and also the best is the bed and pillows super

My second visit to Gunawarman, I like the ambiance. Really enjoyed when breakfast at Sofia. Staffs are so friendly and helpful. Thankyou

Staying at Shangri-La Hotel for two nights was a great experience. There are luxurious amenities, comfortable bedding, and excellent service from the hotel staff. This hotel may have a variety of restaurants and bars to choose from, as well as a fitness center and super wide swimming pool to have fun and unwind with kids & family.

Great place, great service, and they applied the COVID19 protocol seriously

Love this place and no complaint about it. Very accessible, convenient, and luxurious residence. Delicious food. Super friendly staffs. Prime location. Will be back soon!

I had a pleasant stay at Fraser Sudirman. The place was terrific, the suite was fancy and spacious, so the room is far better than what I expected. I think the marketing team needs to upload a nicer pictures for these rooms because the current one doesn't really represent the real condition. The suite even has a working space and a washing machine. The kitchen has a full range of cooking utensils. The bedroom was comfy and there was two extra pillows. The bathroom was equipped with a bathtub and a shower. Unfortunately the TV was not a smart one so it was not possible to watch Netflix. My only input is to enforce a stricter health protocol, since I didn't see the staff wearing double masks. And they should check whether the guests has already been vaccinated or not.

Upon checking into this hotel, I have sky-high expectation for both the service and the room. I have passed this hotel several times and really curious on how this well-known hotel doing on their services. I booked a night just to have a good time together with my partner and enjoying our weekend there. Upon arrival, We're greeted with a very warm welcome and they were already offer to brought our belongings, even when it's not really that much stuff. They gave us a very nice welcome drink and the receptionist, Ms. Jesslyn, treated is very well during check-in. Our requests were all fulfilled and really appreciate their attention on the small details. Then when we arrived at the room. We were stunned. It was a neatly oriental-decorated spacious room with tons of cool stuffs, one of the example was the speaker inside our bathroom. Which really gave us an awesome experience on watching movies while indulge in the bath tub. The bed was comfy and the pillows were outstanding. Definitely ranked among our top 5 hotel with the best bed ever! The hotel's facilities are considered complete for the 5-star hotel. It has a very spacious and proper gym court complete with saunas, massage and spa, and also the swimming pool, although the swimming pool is not really that big. They also noticeably fast on our in-room requests. I don't feel any delay as they send our request immediately and they happily gave what we wanted even when it was late in the night. The breakfast also exceptional! They have tons of choices in pastry (I love pastries) and the varieties of cuisines as well. The servers were also very helpful and fulfill all our requested stuffs, even when the restaurant is very packed. Overall, the hotel is really the best choice for whoever wanted to have an awesome experience on staycation in the oriental-themed hotel with nice services! Thanks for the outstanding hospitality from Mandarin Oriental Hotel Team!

I spent 3 night for birthday staycation here. And it was an awesome experience! The room is spacious, the staffs are all kind & friendly, and I like their breakfast. Would love to stay in Fraser Residence Menteng again.

Great stay! The view is pretty good since we got the room with windows on both side. Too bad we can't enjoy the breakfast buffet on restaurant because of the ppkm, but the breakfast was scrumptious! Thank you for making my birthday memorable, RC team!

Family friendly, very helpful and kindness of the staff! Really great experience during stay in this hotel.

Cozy staycation with safety protocols, spacious room, private lift, excellent services and amenities in the heart of South Jakarta

The best hotel I've ever been privileged. Enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in the sky lobby. High quality rooms (there was a stunning bathub with the city view), and high quality service, and also the foods. Oh my God! Heavenly tasted 😍♥️

This hotel is one of the hidden gems of 5 star hotel in Jakarta. The hotel itself are a bit classical modern in design, you have parking lots at the basement, security is great, location is strategic, and the service is awesome. You can get lost pretty easily in this hotel, because of its shaped like a maze, but once you go around couple of times, it should be fine. The food in this hotel's great, although the in room dining is a bit expensive, but the taste are very good. It's room are one of the highlights, its very clean, comfortable, and they provided every amenities that's supposed to be there, or you can ask them to provide you with anything you need. Overall, for its price and its stars, this is one of the best hotels for you to stay because of its features that rivals any 5 star hotels in Jakarta. I will stay here over couple of hotels because I love the hotel!

Room was very clean and spacious. Breakfast was good. Gym is relatively small but all machines are well taken care of. All staffs are very friendly, they make me feel like I was in Disney land LOL. everyone is full of smile even though it was weekend and everyone is busy. It was a pleasant stay.

Perfect. They have a very nice staff from check in till check out they help me very well. The Hotel upgrade my room to the premier deluxe what a nice surprise for year end staycation with some friends. I got a city view, they approved all of my request! Food for breakfast ? Ugh feel like wanna eat all menu 😊 Thank you Le Meredien, I had a good time. My end and new year night well spent! Hope I can stay there again soon

Pengalaman pertama menginap disini, really surprised since they upgraded my room. Its really spacious and very nice room. Thank you for the reception who did it. I forgot the name. But, you need to upgrade the food. The foods are really basic for breakfast. I was expecting too high perhaps. But, really enjoyed the room and the hospitality. Will be back for sure

During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!

Great place to stay, great food, friendly staff

The staffs were really helpful and informative throughout our stay. They also made sure everyone is safe, comfortable and kept the environment clean. Definitely will come back soon!

Room was clean, has bath tub, close to airport, has gym, has swimming pool, has shuttle to airport. Just very convenient and relaxing.