The place was awesome and comfortable. We were staying just for a night and every basic needs are perfect. For breakfast it was free, and the food was enough for a morning tummy fill up. Nasi goreng and sambal sedap. Staffs are super friendly and helpful, including the security at the parking area. Thank you so much for everything. Will surely stay here again whenever we will be in JB. ❤️
Great, always my favorite if come to JB, location strategic, the room comfortable, clean, only the service a bit slow, maybe new staff, take long time when do check in
The twin room was big and was given high floor river view. However, the toilet need to maintain. The breakfast buffet was alright and I enjoyed my stay with convenient shopping mall connected to the hotel.
Easy access to lots of food and bars at Mount Austin. Took ~10mins to check in, counter was very slow and checked in 1 night for us when we booked for 2 nights. Had to recheck in. The room and floor has a sour and foul smell.
The hygiene of the hotel was unbearable that we had to just book another hotel. The pillow still had shoe prints all over and bed sheets have stains. It 's definitely Nt family friendly as they are operating some business that is (you know what guys). I can stand poor service but hygiene I just can't tolerate.
When we entered the hotel it 's was out of expectation the bed sheet is dirty and disgusting when we saw the pictures on google it was perfect but when we arrived it was different and disappointing the room was also small although we have already book for two nights but we just left immediately because it was too terrible we would not recommend this hotel for others. Again … … never never ever stay in this hotel …. Please be aware.
Abit dirty got some hair around and the blanket I got has stained but I got it replaced and the person who helped seemed surprised that I requested replacement for that tiny stain 😕. But really affordable as it was a last-minute booking, got soap/toothbrush 🪥 prepared so it was alright, toilet quite small but still okay aircon super cold.