Po Hotel Semarang

Hotels
Preferred Partner
No. 1 in Luxury Hotel in Semarang
8.5
/10
Very Good
3,641 reviews

What Guests Say About Their Stay

Distance To City Center (147)
Room Space (136)
Staff Friendliness (133)
Variety (124)

ronald a.

9.7
/ 10
Totally worth it, one of the best hotels I've ever tried. See you next time at PO Hotel.
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J***n

8.5
/ 10
We were very pleased with the honesty of one of our housekeeping staff, Riswana. She found and helped return our mother's lost wallet. Thank you again. 🙏
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Verified Traveler

10.0
/ 10
A very nice and clean hotel, with very complete facilities and very friendly staff. Thank you.
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Verified Traveler

10.0
/ 10
I've stayed at Po Hotel Semarang several times. It's strategically located in the city center. The rooms are comfortable and clean. The receptionist, staff, and employees are friendly and very helpful. Thank you, Po Hotel.
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Hendra Y.

10.0
/ 10
This hotel is very satisfying! It's very clean, the strategic location makes it easy to reach, and the friendly and helpful service made me feel very comfortable. Furthermore, the hotel is close to Paragon Mall, which offers a variety of shopping and entertainment options. I highly recommend this hotel for anyone looking for a comfortable and strategic place to stay in Semarang.
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In the Area
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Jl. Pemuda No 118, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Located next to Shopping Spot
Po Hotel Semarang is located in area / city Sekayu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Po Hotel Semarang Address: Map & Location

Jl. Pemuda No 118, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
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Lobby Po Hotel Semarang
Exterior 2 Po Hotel Semarang

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Location


Po Hotel Semarang is located in area / city Sekayu.

About Po Hotel Semarang

From business event to corporate gathering, Po Hotel Semarang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Po Hotel Semarang, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Po Hotel Semarang.

If you plan to have a long-term stay, staying at Po Hotel Semarang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Po Hotel Semarang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Po Hotel Semarang will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Po Hotel Semarang is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Po Hotel Semarang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Po Hotel Semarang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Po Hotel Semarang.

All facilities in Po Hotel Semarang

Swimming Pool Po Hotel Semarang
Swimming Pool
Fitness Center Po Hotel Semarang
Fitness Center
Functional Hall Po Hotel Semarang
Functional Hall
Common Space Po Hotel Semarang
Common Space
Lobby Po Hotel Semarang
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Car rental
  • Valet parking
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Po Hotel Semarang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Po Hotel Semarang
270
Number of floors in Po Hotel Semarang
8
Another facilities in Po Hotel Semarang
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Po Hotel Semarang

What are available facilities at Po Hotel Semarang?
There are top facilites at Po Hotel Semarang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Po Hotel Semarang?
Check-in time at Po Hotel Semarang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Po Hotel Semarang provide breakfast?
Yes, Po Hotel Semarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Po Hotel Semarang?
Po Hotel Semarang is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Po Hotel Semarang have?
Po Hotel Semarang has 8 floors.
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More Reviews from Other Guests in Po Hotel Semarang

Overall Ratings & Reviews Po Hotel Semarang

Traveloka (3,273)
Other sources (368)
8.5
Very Good
From 3,273 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.5

People often mention about Po Hotel Semarang
All
Distance to City Center (102)
Bedroom (95)
Staff Friendliness (93)
Room Space (89)
Variety (88)
Bathroom (87)
Ambiance (86)
Accessibility (83)
Taste (82)
Hotel Area (80)
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Traveler Reviews Po Hotel Semarang

Number of reviews per page
20
40
Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff was so helpful and kind
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Accommodation's Reply
13 May 2026
Dear R***i, Greetings from PO Hotel Semarang, Thank you for your kind review. We’re delighted to know that you had a pleasant leisure stay and experienced helpful and kind service from our team. Your positive feedback truly motivates us to continue delivering warm hospitality and the best experience for all our guests. We look forward to welcoming you back for another enjoyable stay at PO Hotel Semarang. Warm regards, Benedictus Jodie General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
I am happy to stay at PO Hotel Semarang and thank you for serving me Ali, Tama, and also others, plus Ibu Tanti at Front Office side who delivering an extra mile during me and family stay in Semarang.
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Accommodation's Reply
12 May 2026
Dear G***t, Greetings from PO Hotel Semarang, Thank you for your wonderful review. We’re truly delighted to know that you and your family had a happy and enjoyable stay at PO Hotel Semarang. Your kind appreciation for our team members, Ali, Tama, and Tanti, means a lot to us. We are especially pleased to hear that they were able to go the extra mile in making your stay more memorable and comfortable. Your compliments will certainly be shared with them and the entire team. Thank you once again for choosing PO Hotel Semarang. We look forward to welcoming you and your family back for another wonderful stay in the future. Warm regards, Benedictus Jodie General Manager
Z***n
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 day(s) ago
A bit older and thin-walled hotel rooms
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Accommodation's Reply
11 May 2026
Dear Z***n, Greetings from PO Hotel Semarang, Thank you for sharing your feedback with us. We appreciate your honest comments regarding the condition of the room and the sound insulation. We understand that some areas of the hotel may feel older, and your input is very valuable as we continue to improve our facilities and guest comfort. Please rest assured that your feedback has been shared with the relevant team for further evaluation. We truly appreciate your stay and hope to have the opportunity to welcome you back with an even better experience in the future. Warm regards, Benedictus Jodie General Manager
I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 2 week(s) ago
Booked 2 rooms: Room 1 had a problem, couldn't get into the room, had to wait for engineering for quite a long time. Room 2: The AC in the room didn't work, it was very hot, also had to call engineering. The refrigerator was broken, had to be replaced. Even though we were very tired from driving from Jakarta. The towels were stained. In the end, we changed rooms. Disappointed, not like a 5-star.
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Accommodation's Reply
06 May 2026
Dear I***I, Greetings from PO Hotel Semarang, Thank you for sharing your detailed feedback with us. We sincerely apologize for the multiple inconveniences you experienced during your stay. This is certainly not the standard of a 5-star experience that we strive to deliver. We deeply regret the issues you encountered with both rooms, including the access problem, air conditioning, refrigerator, and the condition of the towels. We fully understand how frustrating this must have been, especially after a long journey from Jakarta. Please rest assured that your feedback has been taken very seriously and shared with our engineering and housekeeping teams for immediate review and corrective action. We are also reinforcing our room inspection procedures to ensure all facilities are in proper condition before being assigned to our guests. Thank you for bringing this to our attention. We truly hope to have the opportunity to regain your trust and provide you with a much better experience in the future. Warm regards, Management
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M Hilfi H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Thank God, it was a pleasure to stay for three nights at Hotel Po Semarang. The staff was responsive, and although there was a minor issue at breakfast, it was quickly addressed and corrected. Best wishes for continued success.
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Accommodation's Reply
05 May 2026
Dear Mr. M Hilfi H, Greetings from PO Hotel Semarang, Thank you for sharing your experience and for choosing to stay with us for 3 nights. We’re delighted to know that you had an overall pleasant stay and found our team responsive. We also appreciate your understanding regarding the small issue during breakfast, and we’re glad our team was able to respond and resolve it promptly. Your feedback means a lot to us as we continue to improve our service quality. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Management
T***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Hotel recommendation and I will return to the hotel if I have a holiday
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Accommodation's Reply
27 Apr 2026
Dear T***g, Greetings from PO Hotel Semarang, Thank you for your kind review and recommendation. We’re delighted to know that you had a pleasant stay and are considering returning to our hotel for your next holiday. Your trust means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable experience. Warm regards, Ho Wei Chan General Manager
J***n
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
The hallways and parts of the hotel smelled musty. The swimming pool water was green, indicating it hadn't been cleaned in a long time and was full of dirt. There were dead cockroaches on the edge of the pool and there was water scale in the children's pool. The bath towels in the room were black and smelled musty. The bathroom shower had black scale. Overall, it didn't reflect the standards of a 5-star hotel.
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Accommodation's Reply
28 Apr 2026
Dear J***n, Greetings from PO Hotel Semarang, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the condition you experienced during your stay, as this is certainly not reflective of the standards we strive to uphold. We deeply regret the issues you encountered, including the unpleasant odor in the corridors, the cleanliness of the swimming pool area, the condition of the towels, and the bathroom maintenance. Please be assured that your concerns have been escalated to our housekeeping, engineering, and pool maintenance teams for immediate corrective action and thorough inspection. Your feedback is extremely valuable to us as it helps identify areas that require urgent improvement. We are committed to addressing these concerns to ensure a better and more comfortable experience for all our guests. We truly hope to have the opportunity to regain your trust and welcome you back with a significantly improved stay in the future. Warm regards, Ho Wei Chan General Manager
Guest
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The hotel's only advantages are that it's next to a mall and the breakfast is delicious. However, it's an old hotel, with worn and smelly carpets, as are the restrooms. It needs a major renovation to ensure guest comfort.
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Guest, Greetings from PO Hotel Semarang, Thank you for sharing your feedback with us. We appreciate your positive note regarding our convenient location next to the mall and your enjoyment of our breakfast. At the same time, we sincerely apologize for the discomfort you experienced related to the condition of the room, including the carpet and bathroom. Your concerns are very important to us, and please be assured that they have been shared with our management team for further evaluation and improvement, including ongoing maintenance and renovation planning. Your feedback is truly valuable in helping us enhance our overall guest experience. We hope to have the opportunity to welcome you back with a much-improved stay in the future. Warm regards, Ho Wei Chan General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Cool hotel for family, strategic location, good food, clean room
1 people find it helpful
Accommodation's Reply
13 Apr 2026
Dear Guest, Thank you for your kind review. We’re delighted to know that you found our hotel ideal for families, with a strategic location, delicious food, and clean, comfortable rooms. Your positive feedback truly motivates us to continue delivering the best experience for our guests. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Ho Wei Chan General Manager
Theresia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The room is spacious and impressive for all
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Accommodation's Reply
08 Apr 2026
Dear Ms. Theresia M, Thank you very much for your wonderful review. We are delighted to hear that our spacious rooms and overall ambiance left such a lasting impression on you. Guest comfort is our top priority, and we look forward to welcoming you back for another memorable stay soon. Best regards, Management
Ardilles T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Great hotel, kids friendly.
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Accommodation's Reply
06 Apr 2026
Dear Ardilles T, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you and your children felt happy and comfortable during your time with us. It is wonderful to know that our direct mall access and the cleanliness of our hotel added extra value to your family holiday. Our team takes great pride in welcoming every guest like family, and we are glad our friendly service made a positive impression. We aim to provide a stress-free environment where parents can relax while children enjoy the nearby attractions and our cozy atmosphere. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
h***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Luxury hotel near mall and city
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Accommodation's Reply
06 Apr 2026
Dear H***y, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed the cleanliness and the fresh atmosphere of our newly renovated property, as we strive to provide a modern and pristine environment for all our guests. It is also fantastic to know that our gym facilities met your expectations. We take great pride in maintaining high-quality fitness equipment to ensure our guests can stay active and maintain their wellness routines while traveling. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
C***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean, newly renovated, great gym
1 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear C***r, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed the cleanliness and the fresh atmosphere of our newly renovated property, as we strive to provide a modern and pristine environment for all our guests. It is also fantastic to know that our gym facilities met your expectations. We take great pride in maintaining high-quality fitness equipment to ensure our guests can stay active and maintain their wellness routines while traveling. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
K***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I have stayed here twice, the first time for 4 nights and the second time for 3 nights, very satisfying and the hotel PO is connected to the mall, especially for those who bring small children, this hotel is the most appropriate choice because you can take your children to play at the mall.
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Accommodation's Reply
02 Apr 2026
Dear K***y, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. Thank you very much for your continued trust in choosing us for your stays, both your 4-night and 3-night visits. We’re truly delighted to know that each of your experiences with us has been so satisfying. We’re also glad that the hotel’s direct connection to the mall added extra convenience, especially when traveling with children. Having easy access to entertainment and activities for your little ones is something we’re proud to offer to make your stay even more enjoyable. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
Elfi E. L.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Friendly staff. Great location. Breakfast was okay and varied. Concierge and room service could still be improved, especially with regards to speeding up luggage delivery to rooms. Taxi booking could also be better. Thank you.
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Accommodation's Reply
13 Apr 2026
Dear Ms. Elfi E.L, Thank you for sharing your thoughtful review. We’re pleased to know that you appreciated our friendly staff, strategic location, and varied breakfast selection. We also sincerely appreciate your constructive feedback regarding our concierge and room service, particularly in terms of luggage delivery time, as well as the taxi booking experience. Please rest assured that your comments have been shared with the respective teams for improvement. Your feedback is invaluable in helping us enhance our service quality, and we truly hope to welcome you back for an even better experience in the future. Warm regards, Ho Wei Chan General Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Overall, my stay at the hotel was good. The staff were friendly and helpful, creating a pleasant experience throughout. One of the highlights is definitely the direct access to the mall, which makes everything very convenient—especially for a short stay or family trip. However, there was a downside during breakfast. I visited during peak season, and although the hotel had already arranged breakfast time slots during check-in, the implementation didn’t run smoothly. I arrived at my assigned time, but unfortunately still had to wait for a table due to limited seating. It also felt like the restaurant team was rushing to keep up with the crowd. Some glasses and plates still had a slight soap smell, which affected the dining experience. As for the food, it was quite standard—nothing particularly memorable. I believe this could be improved with better preparation during peak seasons like Lebaran, especially in managing capacity and maintaining quality. With a bit more readiness, the experience could have been much more enjoyable and consistent.
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Accommodation's Reply
08 Apr 2026
Dear G***t Thank you for taking the time to share your detailed feedback regarding your recent stay. We are pleased to know that overall you had a good experience and appreciated our friendly and helpful team, as well as the convenience of our direct access to the mall. At the same time, we sincerely apologize for the inconvenience you experienced during breakfast. Your feedback regarding the waiting time despite the scheduled slots, as well as the cleanliness of the tableware, is truly appreciated and has been taken seriously. Please rest assured that this is not reflective of our usual standards. We understand how important a comfortable and well-organized breakfast experience is, especially during peak periods such as Lebaran. Your comments have been shared with the relevant team to improve our capacity management, service flow, and quality control moving forward. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable experience in the future. Best regards, Ho Wei Chan General Manager
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 6 week(s) ago
This was our second time staying here, but unfortunately, the menu lacked variety, unlike last year. The fruit juices were also incomplete. There weren't even any carrots. The staff was friendly, but when we asked for sanitary bags, they limited us to only two. We asked for four because we needed to dispose of diapers more neatly, as the plastic bags I brought weren't enough.
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Accommodation's Reply
07 Apr 2026
Dear B***i Welcome back to PO Hotel Semarang, and thank you for choosing us again for your stay. However, we sincerely apologize that your second visit did not meet the high standards you experienced previously. We truly appreciate your constructive feedback regarding our breakfast variety and the availability of fresh ingredients at our juice station. Please rest assured that we have shared your notes with our Food & Beverage team to ensure our selections remain diverse and complete, just as you remembered from last year. Furthermore, we apologize for the inconvenience regarding the sanitary bags. While we have certain standard procedures, our team should have been more flexible and empathetic to your specific needs, especially when traveling with a little one. We will re-evaluate this with our Housekeeping department to ensure better support for our guests in the future. We hope you will give us another opportunity to welcome you back and provide the seamless, 5-star experience you deserve. Best regards, Ho Wei Chan General Manager
Harum W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Favorite hotel for families and children, the food is varied, delicious, the place is clean and spacious
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Accommodation's Reply
08 Apr 2026
Dear Ms. Harum W, Thank you for your wonderful review. We are delighted to know that our hotel has become a favorite for your family and children. It is truly rewarding to hear that you enjoyed the wide variety of food, the delicious taste, as well as our clean and spacious facilities. We look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Ho Wei Chan General Manager
E***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Hotel Papori is the best. The kids love it.
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Accommodation's Reply
30 Mar 2026
Dear E***i, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We’re delighted to hear that you and your family had such a great experience with us. It makes us especially happy to know that your children enjoyed their time, creating fun and memorable stays for families is what we strive for. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
YOSCELIND
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The rooms are clean, spacious, and fully equipped. The service is friendly and professional. Overall, it's recommended for those looking for a comfortable hotel in Semarang.
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Accommodation's Reply
26 Mar 2026
Dear YOSCELIND, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are truly delighted to hear that you enjoyed the cleanliness and spaciousness of your room, as well as the completeness of our facilities. Your compliments regarding our team’s warm hospitality and professionalism are greatly appreciated and serve as a strong motivation for us to continuously deliver exceptional service. It is our pleasure to have provided you with a memorable stay during your time in Semarang. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
Number of reviews per page
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Bedroom 4 Po Hotel Semarang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Po Hotel Semarang

Traveloka (3,273)
Other sources (368)
8.5
Very Good
From 3,273 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.5

People often mention about Po Hotel Semarang
All
Distance to City Center (102)
Bedroom (95)
Staff Friendliness (93)
Room Space (89)
Variety (88)
Bathroom (87)
Ambiance (86)
Accessibility (83)
Taste (82)
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Traveler Reviews Po Hotel Semarang

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40
Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff was so helpful and kind
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Accommodation's Reply
13 May 2026
Dear R***i, Greetings from PO Hotel Semarang, Thank you for your kind review. We’re delighted to know that you had a pleasant leisure stay and experienced helpful and kind service from our team. Your positive feedback truly motivates us to continue delivering warm hospitality and the best experience for all our guests. We look forward to welcoming you back for another enjoyable stay at PO Hotel Semarang. Warm regards, Benedictus Jodie General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
I am happy to stay at PO Hotel Semarang and thank you for serving me Ali, Tama, and also others, plus Ibu Tanti at Front Office side who delivering an extra mile during me and family stay in Semarang.
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Accommodation's Reply
12 May 2026
Dear G***t, Greetings from PO Hotel Semarang, Thank you for your wonderful review. We’re truly delighted to know that you and your family had a happy and enjoyable stay at PO Hotel Semarang. Your kind appreciation for our team members, Ali, Tama, and Tanti, means a lot to us. We are especially pleased to hear that they were able to go the extra mile in making your stay more memorable and comfortable. Your compliments will certainly be shared with them and the entire team. Thank you once again for choosing PO Hotel Semarang. We look forward to welcoming you and your family back for another wonderful stay in the future. Warm regards, Benedictus Jodie General Manager
Z***n
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 day(s) ago
A bit older and thin-walled hotel rooms
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Accommodation's Reply
11 May 2026
Dear Z***n, Greetings from PO Hotel Semarang, Thank you for sharing your feedback with us. We appreciate your honest comments regarding the condition of the room and the sound insulation. We understand that some areas of the hotel may feel older, and your input is very valuable as we continue to improve our facilities and guest comfort. Please rest assured that your feedback has been shared with the relevant team for further evaluation. We truly appreciate your stay and hope to have the opportunity to welcome you back with an even better experience in the future. Warm regards, Benedictus Jodie General Manager
I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 2 week(s) ago
Booked 2 rooms: Room 1 had a problem, couldn't get into the room, had to wait for engineering for quite a long time. Room 2: The AC in the room didn't work, it was very hot, also had to call engineering. The refrigerator was broken, had to be replaced. Even though we were very tired from driving from Jakarta. The towels were stained. In the end, we changed rooms. Disappointed, not like a 5-star.
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Accommodation's Reply
06 May 2026
Dear I***I, Greetings from PO Hotel Semarang, Thank you for sharing your detailed feedback with us. We sincerely apologize for the multiple inconveniences you experienced during your stay. This is certainly not the standard of a 5-star experience that we strive to deliver. We deeply regret the issues you encountered with both rooms, including the access problem, air conditioning, refrigerator, and the condition of the towels. We fully understand how frustrating this must have been, especially after a long journey from Jakarta. Please rest assured that your feedback has been taken very seriously and shared with our engineering and housekeeping teams for immediate review and corrective action. We are also reinforcing our room inspection procedures to ensure all facilities are in proper condition before being assigned to our guests. Thank you for bringing this to our attention. We truly hope to have the opportunity to regain your trust and provide you with a much better experience in the future. Warm regards, Management
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M Hilfi H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Thank God, it was a pleasure to stay for three nights at Hotel Po Semarang. The staff was responsive, and although there was a minor issue at breakfast, it was quickly addressed and corrected. Best wishes for continued success.
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Accommodation's Reply
05 May 2026
Dear Mr. M Hilfi H, Greetings from PO Hotel Semarang, Thank you for sharing your experience and for choosing to stay with us for 3 nights. We’re delighted to know that you had an overall pleasant stay and found our team responsive. We also appreciate your understanding regarding the small issue during breakfast, and we’re glad our team was able to respond and resolve it promptly. Your feedback means a lot to us as we continue to improve our service quality. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Management
T***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Hotel recommendation and I will return to the hotel if I have a holiday
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Accommodation's Reply
27 Apr 2026
Dear T***g, Greetings from PO Hotel Semarang, Thank you for your kind review and recommendation. We’re delighted to know that you had a pleasant stay and are considering returning to our hotel for your next holiday. Your trust means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable experience. Warm regards, Ho Wei Chan General Manager
J***n
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
The hallways and parts of the hotel smelled musty. The swimming pool water was green, indicating it hadn't been cleaned in a long time and was full of dirt. There were dead cockroaches on the edge of the pool and there was water scale in the children's pool. The bath towels in the room were black and smelled musty. The bathroom shower had black scale. Overall, it didn't reflect the standards of a 5-star hotel.
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Accommodation's Reply
28 Apr 2026
Dear J***n, Greetings from PO Hotel Semarang, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the condition you experienced during your stay, as this is certainly not reflective of the standards we strive to uphold. We deeply regret the issues you encountered, including the unpleasant odor in the corridors, the cleanliness of the swimming pool area, the condition of the towels, and the bathroom maintenance. Please be assured that your concerns have been escalated to our housekeeping, engineering, and pool maintenance teams for immediate corrective action and thorough inspection. Your feedback is extremely valuable to us as it helps identify areas that require urgent improvement. We are committed to addressing these concerns to ensure a better and more comfortable experience for all our guests. We truly hope to have the opportunity to regain your trust and welcome you back with a significantly improved stay in the future. Warm regards, Ho Wei Chan General Manager
Guest
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The hotel's only advantages are that it's next to a mall and the breakfast is delicious. However, it's an old hotel, with worn and smelly carpets, as are the restrooms. It needs a major renovation to ensure guest comfort.
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Guest, Greetings from PO Hotel Semarang, Thank you for sharing your feedback with us. We appreciate your positive note regarding our convenient location next to the mall and your enjoyment of our breakfast. At the same time, we sincerely apologize for the discomfort you experienced related to the condition of the room, including the carpet and bathroom. Your concerns are very important to us, and please be assured that they have been shared with our management team for further evaluation and improvement, including ongoing maintenance and renovation planning. Your feedback is truly valuable in helping us enhance our overall guest experience. We hope to have the opportunity to welcome you back with a much-improved stay in the future. Warm regards, Ho Wei Chan General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Cool hotel for family, strategic location, good food, clean room
1 people find it helpful
Accommodation's Reply
13 Apr 2026
Dear Guest, Thank you for your kind review. We’re delighted to know that you found our hotel ideal for families, with a strategic location, delicious food, and clean, comfortable rooms. Your positive feedback truly motivates us to continue delivering the best experience for our guests. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Ho Wei Chan General Manager
Theresia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The room is spacious and impressive for all
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Accommodation's Reply
08 Apr 2026
Dear Ms. Theresia M, Thank you very much for your wonderful review. We are delighted to hear that our spacious rooms and overall ambiance left such a lasting impression on you. Guest comfort is our top priority, and we look forward to welcoming you back for another memorable stay soon. Best regards, Management
Ardilles T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Great hotel, kids friendly.
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Accommodation's Reply
06 Apr 2026
Dear Ardilles T, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you and your children felt happy and comfortable during your time with us. It is wonderful to know that our direct mall access and the cleanliness of our hotel added extra value to your family holiday. Our team takes great pride in welcoming every guest like family, and we are glad our friendly service made a positive impression. We aim to provide a stress-free environment where parents can relax while children enjoy the nearby attractions and our cozy atmosphere. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
h***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Luxury hotel near mall and city
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Accommodation's Reply
06 Apr 2026
Dear H***y, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed the cleanliness and the fresh atmosphere of our newly renovated property, as we strive to provide a modern and pristine environment for all our guests. It is also fantastic to know that our gym facilities met your expectations. We take great pride in maintaining high-quality fitness equipment to ensure our guests can stay active and maintain their wellness routines while traveling. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
C***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean, newly renovated, great gym
1 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear C***r, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed the cleanliness and the fresh atmosphere of our newly renovated property, as we strive to provide a modern and pristine environment for all our guests. It is also fantastic to know that our gym facilities met your expectations. We take great pride in maintaining high-quality fitness equipment to ensure our guests can stay active and maintain their wellness routines while traveling. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
K***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I have stayed here twice, the first time for 4 nights and the second time for 3 nights, very satisfying and the hotel PO is connected to the mall, especially for those who bring small children, this hotel is the most appropriate choice because you can take your children to play at the mall.
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Accommodation's Reply
02 Apr 2026
Dear K***y, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. Thank you very much for your continued trust in choosing us for your stays, both your 4-night and 3-night visits. We’re truly delighted to know that each of your experiences with us has been so satisfying. We’re also glad that the hotel’s direct connection to the mall added extra convenience, especially when traveling with children. Having easy access to entertainment and activities for your little ones is something we’re proud to offer to make your stay even more enjoyable. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
Elfi E. L.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Friendly staff. Great location. Breakfast was okay and varied. Concierge and room service could still be improved, especially with regards to speeding up luggage delivery to rooms. Taxi booking could also be better. Thank you.
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Accommodation's Reply
13 Apr 2026
Dear Ms. Elfi E.L, Thank you for sharing your thoughtful review. We’re pleased to know that you appreciated our friendly staff, strategic location, and varied breakfast selection. We also sincerely appreciate your constructive feedback regarding our concierge and room service, particularly in terms of luggage delivery time, as well as the taxi booking experience. Please rest assured that your comments have been shared with the respective teams for improvement. Your feedback is invaluable in helping us enhance our service quality, and we truly hope to welcome you back for an even better experience in the future. Warm regards, Ho Wei Chan General Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Overall, my stay at the hotel was good. The staff were friendly and helpful, creating a pleasant experience throughout. One of the highlights is definitely the direct access to the mall, which makes everything very convenient—especially for a short stay or family trip. However, there was a downside during breakfast. I visited during peak season, and although the hotel had already arranged breakfast time slots during check-in, the implementation didn’t run smoothly. I arrived at my assigned time, but unfortunately still had to wait for a table due to limited seating. It also felt like the restaurant team was rushing to keep up with the crowd. Some glasses and plates still had a slight soap smell, which affected the dining experience. As for the food, it was quite standard—nothing particularly memorable. I believe this could be improved with better preparation during peak seasons like Lebaran, especially in managing capacity and maintaining quality. With a bit more readiness, the experience could have been much more enjoyable and consistent.
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Accommodation's Reply
08 Apr 2026
Dear G***t Thank you for taking the time to share your detailed feedback regarding your recent stay. We are pleased to know that overall you had a good experience and appreciated our friendly and helpful team, as well as the convenience of our direct access to the mall. At the same time, we sincerely apologize for the inconvenience you experienced during breakfast. Your feedback regarding the waiting time despite the scheduled slots, as well as the cleanliness of the tableware, is truly appreciated and has been taken seriously. Please rest assured that this is not reflective of our usual standards. We understand how important a comfortable and well-organized breakfast experience is, especially during peak periods such as Lebaran. Your comments have been shared with the relevant team to improve our capacity management, service flow, and quality control moving forward. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable experience in the future. Best regards, Ho Wei Chan General Manager
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 6 week(s) ago
This was our second time staying here, but unfortunately, the menu lacked variety, unlike last year. The fruit juices were also incomplete. There weren't even any carrots. The staff was friendly, but when we asked for sanitary bags, they limited us to only two. We asked for four because we needed to dispose of diapers more neatly, as the plastic bags I brought weren't enough.
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Accommodation's Reply
07 Apr 2026
Dear B***i Welcome back to PO Hotel Semarang, and thank you for choosing us again for your stay. However, we sincerely apologize that your second visit did not meet the high standards you experienced previously. We truly appreciate your constructive feedback regarding our breakfast variety and the availability of fresh ingredients at our juice station. Please rest assured that we have shared your notes with our Food & Beverage team to ensure our selections remain diverse and complete, just as you remembered from last year. Furthermore, we apologize for the inconvenience regarding the sanitary bags. While we have certain standard procedures, our team should have been more flexible and empathetic to your specific needs, especially when traveling with a little one. We will re-evaluate this with our Housekeeping department to ensure better support for our guests in the future. We hope you will give us another opportunity to welcome you back and provide the seamless, 5-star experience you deserve. Best regards, Ho Wei Chan General Manager
Harum W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Favorite hotel for families and children, the food is varied, delicious, the place is clean and spacious
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Accommodation's Reply
08 Apr 2026
Dear Ms. Harum W, Thank you for your wonderful review. We are delighted to know that our hotel has become a favorite for your family and children. It is truly rewarding to hear that you enjoyed the wide variety of food, the delicious taste, as well as our clean and spacious facilities. We look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Ho Wei Chan General Manager
E***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Hotel Papori is the best. The kids love it.
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Accommodation's Reply
30 Mar 2026
Dear E***i, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We’re delighted to hear that you and your family had such a great experience with us. It makes us especially happy to know that your children enjoyed their time, creating fun and memorable stays for families is what we strive for. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
YOSCELIND
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The rooms are clean, spacious, and fully equipped. The service is friendly and professional. Overall, it's recommended for those looking for a comfortable hotel in Semarang.
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Accommodation's Reply
26 Mar 2026
Dear YOSCELIND, Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are truly delighted to hear that you enjoyed the cleanliness and spaciousness of your room, as well as the completeness of our facilities. Your compliments regarding our team’s warm hospitality and professionalism are greatly appreciated and serve as a strong motivation for us to continuously deliver exceptional service. It is our pleasure to have provided you with a memorable stay during your time in Semarang. We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know. Best regards, Ho Wei Chan General Manager
Number of reviews per page
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