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Hotel Emerald Garden
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Hotel Emerald Garden
Hotels
8.5
/10
Very Good
5,893 reviews
What Guests Say About Their Stay
Bedroom (56)
Distance To City Center (55)
Room Space (55)
Ambiance (50)
Syahganda N.
9.7
/ 10
the hotel was nice, good and clean. Location is near to everywhere of the centrum of the city. the staff was good. breakfast was also best.
Muhammad Q. K.
10.0
/ 10
Reception so friendly and service very care. Room nice and kindly I love this Hotel.
Sihar A. R. H.
10.0
/ 10
Great hotel with beautiful room and delicious cuisine
Frieda S. L.
8.5
/ 10
Good services. Clean and good food.
K Andikaputra N.
9.7
/ 10
Great staff. Big room. Definitely going back to this hotel for next trip to Medan
In the Area
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Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Emerald Garden
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What's around Hotel Emerald Garden
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Jalan K.L. Yos Sudarso No. 1, Medan Barat, Medan, Sumatra Utara, Indonesia, 20235
Discover More About Hotel Emerald Garden
note: hotel was previously named Emerald Garden International Hotel
Location
Hotel Emerald Garden is a hotel in a good neighborhood, which is located at West Medan.
About Hotel Emerald Garden
From business event to corporate gathering, Hotel Emerald Garden provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Emerald Garden exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Emerald Garden is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Emerald Garden.
All facilities in Hotel Emerald Garden
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
Business Facilities
- Business center
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Shops
Things to Do
- Massage
Transportation
- Car rental
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Emerald Garden
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Smoking
Smoking is allowed only in the designated smoking area.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Emerald Garden | 158 |
Number of floors in Hotel Emerald Garden | 9 |
Another facilities in Hotel Emerald Garden | Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in Hotel Emerald Garden
What are available facilities at Hotel Emerald Garden?
There are top facilites at Hotel Emerald Garden such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Emerald Garden?
The standard check-in time at Hotel Emerald Garden is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Emerald Garden provide breakfast?
Yes, Hotel Emerald Garden provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Emerald Garden
Traveloka (5,893)
8.5
Very Good
From 5,893 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.5
Location
8.6
Service and Facilites
8.6
People often mention about Hotel Emerald Garden
All
Distance to City Center (48)
Bedroom (48)
Room Space (47)
Bathroom (45)
Staff Friendliness (44)
Ambiance (42)
Hotel Area (41)
Accessibility (38)
Taste (37)
Family Friendly (35)
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Traveler Reviews Hotel Emerald Garden
Number of reviews per page
20
40
Customer reviews
H***I
Business
8.3
/10
Reviewed 5 day(s) ago
On April 25, 2025 morning, the bathroom and toilet water was black and smelly. The information was due to pump repairs.
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N***a
10.0
/10
Reviewed 1 week(s) ago
A pleasant stay.
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1 people find it helpful
N***a
10.0
/10
Reviewed 1 week(s) ago
A pleasant stay.
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N***a
10.0
/10
Reviewed 1 week(s) ago
A pleasant stay experience.
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N***a
Staycation
9.1
/10
Reviewed 2 week(s) ago
The staff is very friendly, but as for the food, honestly it's lacking.
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1 people find it helpful
D***a
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the pool staff is very caring for the children.
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R***n
Medical
10.0
/10
Reviewed 3 week(s) ago
Overall good, recommended for 4 star hotel, friendly staff, thank you
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R***n
Medical
10.0
/10
Reviewed 3 week(s) ago
Recommended hotel, friendly staff, reasonable price, overall good, thank you
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C***t
10.0
/10
Reviewed 4 week(s) ago
The hotel and service are really great.
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Md
Mulya d.
Leisure
9.4
/10
Reviewed 4 week(s) ago
Great service and quality breakfast
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H***n
Leisure
9.4
/10
Reviewed 4 week(s) ago
This is my umpteenth time staying at this hotel 👍. When I extended my hotel room, it turned out that the non-smoking hotel rooms were full, but they still tried to help so I didn't have to move rooms. Thank you, Mr. Hazlin 🙏🏻.
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JT
Joni T. M.
9.7
/10
Reviewed 5 week(s) ago
The service and parking are spacious, but it's a long way to find food outside.
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1 people find it helpful
MN
Marisa N. G.
Staycation
10.0
/10
Reviewed 6 week(s) ago
A comfortable hotel to spend time with family..😊
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Eveline
Leisure
10.0
/10
Reviewed 7 week(s) ago
always a favorite... for the family...
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2 people find it helpful
W
Wijanarko
Business
9.7
/10
Reviewed 7 week(s) ago
Comfortable, friendly and helpful staff, spacious and clean rooms, strategic location, close to Pertamina Mosque so it is easy for those who want to perform congregational prayers especially at dawn. The atmosphere around the hotel is also comfortable. If you are hungry in the middle of the night, ordering by GoFood or Shopee Food is easy and comfortable... Recommended for families or business trips.. 👌🏻
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FB
Frenky B.
Business
10.0
/10
Reviewed 7 week(s) ago
Really enjoy the service, very satisfying, BRAVO hotel emerald garden
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T***h
Staycation
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and the check out time is very flexible.
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1 people find it helpful
AH
Ahmad H. A.
Business
6.6
/10
Reviewed 10 week(s) ago
The service is very bad or unprofessional.
Today, February 20, 2025, I ordered 2 rooms 510 and 512 connecting door. After opening room 512, it turned out that there were still hotel guests. At first glance, it's a 4-star hotel. How come the system is not organized in input and output of hotel guests.
I was forced to wait at 512 with the promise that it would be ready at 13.00.
Second, I was promised that I could check in at 13.00, but it turned out that I couldn't check in until 15.00.
(past 1 hour from check-in time).
With the reason that the room window was leaking. It should have been informed from the start if there was a room problem. Because I booked 1 more room since morning. While waiting in room 510.
I had been patiently waiting and finally room 512 was given. Wanting to upgrade to the same floor, it was not allowed on the grounds of booking via online booking.
For a 4 star hotel standard, I don't recommend this hotel in terms of service.
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4 people find it helpful
L***y
Business
10.0
/10
Reviewed 10 week(s) ago
soundproof. and the comfort of the room is very good. clean. tidy. strategic
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3 people find it helpful
IJ
Iwan J.
9.4
/10
Reviewed 11 week(s) ago
What impressed me the most was the gym, the equipment was complete.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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