Does Palace Hotel Cipanas provide parking?

Yes, Palace Hotel Cipanas provides parking. Please confirm details directly with the hotel.

Does Palace Hotel Cipanas have a swimming pool?

Yes, a swimming pool is available at Palace Hotel Cipanas.

What do past guests say about Palace Hotel Cipanas?

Palace Hotel Cipanas is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Palace Hotel Cipanas

Name: Palace Hotel Cipanas
Address: Jalan Raya Cipanas KM 81,2, Cipanas, Puncak, Jawa Barat, Indonesia, 43253, Jalan Raya Cipanas KM 81,2, Jawa Barat, 43253, Indonesia
Rating: 8.1

Hotels

Preferred Partner

8.1

/10

Very Good

6,744 reviews

What Guests Say About Their Stay

Staff Friendliness (156)

Room Space (132)

Hotel Area (132)

Bedroom (126)

juniyanto i. p.

8.8

/ 10

First impression, the staff was very friendly and responsive in serving us, the check-in process was smooth and very informative, the room was clean, all the facilities were complete, we slept soundly until morning, the breakfast was quite complete with a bright morning atmosphere, you could say we enjoyed our holiday at this hotel, thank you.

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Riansyah F.

8.8

/ 10

The staff was very friendly and helpful. Their initiative is also commendable. The rooms and accommodations are quite good for an older hotel. The breakfast menu is also delicious and quite varied.

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Angga P. H.

10.0

/ 10

Impressive experience staying here during Eid holiday. Affordable price with super spacious, comfortable, clean, cold room even though we didn't turn on the AC. Adequate parking. Nice view, spacious garden in the back, super cold swimming pool, playground, children's activities such as coloring, movie time, farm zone with rabbits, fish, etc., the children were very happy. The taste of food in the restaurant is very suitable for the tongue. Get welcome drink ginger tea and iced tea. Easy and strategic access in the center of Cipanas city. Can pray Eid al-Fitr at the Brimob field in front of Cipanas Palace. Friendly staff, receptionist, security, bell boy are very helpful and the weather is very cold. Thank you for the excellent service. Very impressive!! Recommended!!

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Rika S.

9.7

/ 10

the staff is very friendly, please keep it up 💪👌 and the hotel room is very spacious, complete, the weather is already cold, plus the air conditioning is even better! the best recommendation to stay at this hotel again 🫶🏻 the kids really like it, there is a playground & swimming pool that makes the kids feel at home

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Nur A.

9.4

/ 10

I have stayed at the Palace Hotel Cipanas 3 times. Alhamdulillah, I have never been disappointed with the service and facilities. The staff is friendly and quite interactive with guests.

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In the Area

See Map

Jalan Raya Cipanas KM 81,2, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Palace Hotel Cipanas is a hotel is located at Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Palace Hotel Cipanas

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Palace Hotel Cipanas Address: Map & Location

Jalan Raya Cipanas KM 81,2, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

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Discover More About Palace Hotel Cipanas

Location

Palace Hotel Cipanas is a hotel is located at Cipanas.

About Palace Hotel Cipanas

Not only located within easy reach of various places of interests for your adventure, but staying at Palace Hotel Cipanas will also give you a pleasant stay.

Palace Hotel Cipanas is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Palace Hotel Cipanas is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Palace Hotel Cipanas is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Palace Hotel Cipanas.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Palace Hotel Cipanas provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Palace Hotel Cipanas, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Palace Hotel Cipanas is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Palace Hotel Cipanas is suitable for you who value privacy during your stay.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Palace Hotel Cipanas exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Palace Hotel Cipanas is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Palace Hotel Cipanas.

All facilities in Palace Hotel Cipanas

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Newspaper in lobby
Wedding service

Things to Do

Children play area
Fitness center
Garden
Hot tub
Karaoke
Massage
Outdoor pool
Sauna
Spa
Steam room

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Desk
In-room safe
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

General

AC
Ballroom
Family room
Swimming pool

Business Facilities

Business center
Meeting facilities
Projector

Sports and Recreations

Archery
Billiard
Fitness center

Family-friendly Facilities

Children pool

Food and Drinks

Transportation

Secure parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Palace Hotel Cipanas

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Palace Hotel Cipanas	192
Number of floors in Palace Hotel Cipanas	4
Another facilities in Palace Hotel Cipanas	Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Palace Hotel Cipanas

What are available facilities at Palace Hotel Cipanas?

There are top facilites at Palace Hotel Cipanas such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Palace Hotel Cipanas?

Check-in time at Palace Hotel Cipanas is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Palace Hotel Cipanas?

Palace Hotel Cipanas is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Palace Hotel Cipanas have?

Palace Hotel Cipanas has 4 floors.

How many rooms are available at Palace Hotel Cipanas?

Palace Hotel Cipanas has 192 rooms in total.

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More Reviews from Other Guests in Palace Hotel Cipanas

Overall Ratings & Reviews Palace Hotel Cipanas

Traveloka (6,724)

Other sources (20)

8.2

Very Good

From 6,724 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about Palace Hotel Cipanas

All

Staff Friendliness (118)

Bedroom (101)

Room Space (97)

Bathroom (96)

Ambiance (95)

Hotel Area (95)

Variety (94)

Accessibility (90)

Family Friendly (88)

Taste (88)

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Traveler Reviews Palace Hotel Cipanas

Number of reviews per page

Customer reviews

R***a

6.6

/10

Reviewed 4 day(s) ago

Cons: The water heater was only lukewarm, requiring three calls to engineering. The extra breakfast price wasn't worth it considering the menu. Pros: Friendly staff

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C***y

10.0

/10

Reviewed 4 day(s) ago

So far so good, for those who have small children, this hotel is very kid-friendly, the staff are all friendly, breakfast at the restaurant with full mountain view is very impressive, the hotel environment is clean, comfortable, makes you want to come back here again later.

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Revi W.

Leisure

10.0

/10

Reviewed 4 day(s) ago

The staff is very friendly, always smiling. Hopefully, the Palace boss will significantly increase the salaries and bonuses of the employees and staff.

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I***h

9.4

/10

Reviewed 5 day(s) ago

Upon getting out of the car, I was greeted by very friendly staff. The hotel has complete facilities. There is a swimming pool, indoor and outdoor playgrounds, you can feed animals (rabbits, goats, fish, geese), a very large garden with more than 10 types of flowers, shady trees, a cafe where you can read books and comics, many restaurants around and close to a strawberry farm. However, the building is a bit old. For those who are lazy to go anywhere, this hotel is suitable.

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A***d

8.3

/10

Reviewed 5 day(s) ago

The room was full of ants, and it was a good thing they sprayed them, otherwise they would have increased. The bathroom drain was clogged.

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1 people find it helpful

Dyah K.

Leisure

10.0

/10

Reviewed 5 day(s) ago

My second staycation here, the room is quite spacious, clean, the bathroom is clean, all the facilities are functioning, the staff is friendly, the breakfast is quite varied and delicious, the location is on the roadside, so happy for a vacation with family.

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H***i

10.0

/10

Reviewed 2 week(s) ago

The hotel was very comfortable, close to Maranggi, which was our destination. The facilities were quite complete, the service was very friendly, and the place was spacious. The price was affordable. If you want a staycation and experience Maranggi, this is the place to be.

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1 people find it helpful

Albertus P. N.

Business

10.0

/10

Reviewed 2 week(s) ago

Comfortable hotel for work and close to the city

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Albertus P. N.

Business

10.0

/10

Reviewed 2 week(s) ago

Comfortable hotel for work and close to the city

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1 people find it helpful

A***p

Leisure

6.5

/10

Reviewed 2 week(s) ago

The male hotel staff were not very friendly, and their way of directing guests to their rooms was unclear, as if they were pretending there were lots of guests, even though there was only one.

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E***r

Leisure

8.2

/10

Reviewed 4 week(s) ago

The staff are all friendly, which makes it comfortable and memorable. The rooms are spacious and the bathrooms are also spacious, making it a comfortable stay. The only downside is that motorcycle parking is far away and gets muddy when it rains, which is a real hassle.

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r***i

Transit

10.0

/10

Reviewed 5 week(s) ago

Comfortable rooms, friendly staff, and close access to everywhere.

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G***r

8.8

/10

Reviewed 8 week(s) ago

Okay.. Cool location.. Near Maranggi satay culinary

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2 people find it helpful

Y***i

10.0

/10

Reviewed 9 week(s) ago

Nice place, nice room, nice staff

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E***e

Leisure

8.2

/10

Reviewed 9 week(s) ago

I'm happy with everything, just one thing I'd like to ask is for LG to make the room cleaner. The rest is good.

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1 people find it helpful

R***n

Leisure

9.1

/10

Reviewed 9 week(s) ago

The hotel staff was very helpful when there were any issues during check-in. Furthermore, the breakfast at this hotel offers a wide variety of food.

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2 people find it helpful

Verified Traveler

Staycation

10.0

/10

Reviewed 11 week(s) ago

Good and nice hotel, accessibility near from all vacation places

1 people find it helpful

Accommodation's Reply

15 Jan 2026

Dear Guest Good Morning, Sir/Madam Guest Thank you very much for your review. We're delighted to hear that the hotel is comfortable and strategically located, close to various tourist attractions. We hope you had a pleasant stay. We look forward to your next visit to Palace Hotel Cipanas. Regards Palace Hotel Cipanas Management

R***a

Staycation

9.7

/10

Reviewed 11 week(s) ago

The hotel is comfortable; I came during the rainy season, so the air was very cool. There are plenty of adequate facilities for both children and adults.

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Accommodation's Reply

15 Jan 2026

Dear Valued Guest, Good morning. Mr./Ms. Ra, Thank you very much for your review. I am very pleased to hear that the hotel was comfortable, especially during the cool, rainy season. The facilities were suitable for all ages, from children to adults. I hope you felt at home and will return to stay with us again in the future. Sincerely, The Management, Palace Hotel Cipanas

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Anna C.

Staycation

8.5

/10

Reviewed 11 week(s) ago

big room clean and comfortable..., the staff is very very friendly.

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1 people find it helpful

Accommodation's Reply

15 Jan 2026

Dear Valued Guest, Good morning, Anna C. Thank you very much for your review. We are delighted to hear that the spacious, clean, and comfortable rooms and our friendly staff made your stay even more enjoyable. We hope you had a pleasant stay and look forward to welcoming you back to Palace Hotel Cipanas again. Sincerely, The Management Team, Palace Hotel Cipanas

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Deprian D. s.

8.5

/10

Reviewed 12 week(s) ago

the hotel rooms are poorly lit and the hallways are poorly lit the rest is ok

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1 people find it helpful

Accommodation's Reply

09 Jan 2026

Dear Valued Guest, Good morning, Ms. Yeni D. Thank you for your feedback. We understand your concerns regarding the lighting in your room and hallways, and we will take this feedback into consideration to improve your comfort in the future. We are pleased to hear that your overall stay was pleasant. Thank you for your trust. Sincerely, The Management Team, Palace Hotel Cipanas

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.