Extended Stay America Suites Rochester Greece

There was no clean King room available so i was downgraded to a Queen room. The floor was flithy and the bed was made with a dirty blood stained sheet. Staff was friendly but told me there was no other rooms available. I left right away. I want a refund

Good luck flushing the toilet. Overall, this property was ok. Not bad, not good...middling. It was quite clean so kudos for that. The TV works and the staff is good. But note that it is quite worn down. I think it's mostly for long term construction workers and that type of guest, so nothing fancy but a roof when needed. However, the button to flush the toilet is on top of the tank and some goofball built a vanity shelf over the tank with about an inch, if that, to get your finger in. It's ridiculous.

Don't stay here. Walking to the main entrance. Several guests outside the door smoking. Get inside. Waited for what felt like forever for someone to come to the desk so i could check in. As im walking to my room the hallway smelled like mildew and smoke. Get into my room. The condition of the room was run down and ran through. The kitchen was especially in poor condition. The toilet water had black flakes floating in it. The room smelled old, and like smoke like the rest off the building. I should have left but i was so tired from traveling. I told myself just get through the night. I got up from laying in the bed. Big black spider in the spot i was laying in. It must have crawled from under a pillow. The next morning i dropped my keys in the box AT 9AM cause nobody is at the desk as usual and i went about my day. TELL ME WHY!!!!! They changed me for late check out after 11am!! I left at 9am ! It is not my fault you check the little key box after 11! If the key already in there at 11 that meant i BEEN put it in there BEFORE 11! I told the manager to check the camera and see my Walking out at 9! ANDDD !! They charged me for over $100 and kept my deposit talmbout i smoked in the room!! I dont smoke ANYTHING or my friend that stopped by to see me. I told the manager your whole building STANKKKk of weed and cigarettes! Charge EVERYONE then! Myself nor my friend did that. Plus, down the hall from me im watching a jump out POLICE team raid a room!!!! DONT STAY AT THIS HOTEL

Hôtel désuète. Dans leur annonce on dit déjeuner inclus mais il y à seulement du café et des muffins du commerce. Assez décevant. Chambre sentait la cigarette

Not a thing! I should've stayed somewhere else!

Doors don't properly lock. Floor was dirty. Felt we needed to place our shoes in front of the door for added security This appears to be a place that up charges significantly during events in the area. Don't be deceived this place this place should be listed as a 1 star property. Property appears to house people for a long time obviously at a lot lower rate then $180 a stay. They advertise free breakfast, breakfast includes granola bars and prepacked muffins. False advertising with lower than great security for your door. Think along the lines of section 8 housing.

Property is NOT in the condition the photos show and had a muskyt stench, our last day we saw a roach, and couldn't have gotten out of this place faster. Had the images of this property reflected the reality of the hotel, I'd have done worth another one of the hotels right by it! I've stayed at an extended stay inn before and had a good experience, THIS stay however, was the complete opposite and we did everything possible to avoid spending excessive time in the hotel due to the terrible condition.

Overall, the stay was ok. Our room was not ready at the 3pm check-in time which threw off our evening's timetable. Later, the remote control for the TV did not work and it was hard to find staff to take care of the situation. (We ended up getting it resolved the next morning). "Take-away" breakfast was only so-so, but the coffee was strong at least. Comfortable, clean room and bed, nice shower, but nothing exceptional.

No shower curtain in bathroom. Big hole in bathroom door. Cigarettes butts all over ourside. No real breakfest

Room was absolutely bare.... if you wanted dishes or even a dishtowel you had to request it and go pick it up. No ice machine and ice trays were empty. Both lamps in the sleeping area were not working and didn't get fixed after multiple requests to change the bulb. A 6 am fire alarm and a non-functional remote control were just some of the benefits. I've stayed at other Extended Stays and been very happy. Breakfast "bar" was coffee, hot water, and a few granola bars and packaged granola. Not even any real creamer.

I'm really disappointed for the prive we paid for 2 days in this place.At first it look like a motel not hotel for the homeless people very dirty and the carpet is so filthy we can't wait to leave the place.We have allergic reaction in our skin just for been there.I was tired after my son graduation i fell asleep which my husband did not.I had to xheck out early. No breakfast. Terrible pace to stay even for free which i paid over $ 500 for this garbage.

Price was lower than most options, but you get what you pay for. It worked for what we needed for an overnight tournament stay.

Everything

Good

Close to Hwy and dining

The room was mostly clean, but so many things in disrepair. They have no maintenance person and it definitely shows! The screen was out on one of the windows (2nd floor) and the window opened enough an adult could have fallen out. They allow animals and there was animal feces on the sidewalk. Pot smell was rampant and people resent screaming in the hallway.

Many things in walking distance

Great

Looks like a dirty motel you see in movies. Very scary. Smells filthy & looks filthy.

I liked the fact that it's in a non residential area some peace and quiet.