Arena Hotel

Property not cleaned upon arrival. Power got shut off.

The location is great, so you can park the car and use public transport to city

Surprisingly, this hotel is a lot different to how it appears from outside. Once entering, you notice that it is a heavy, well built construct, with secure preferred upgrades. I would expect to pay a lot more staying at such a premises. The $200 bond is a bit inconvenient though, and takes a while to return.

I know that we should not expect much for the cost, it is a budget hotel but I think it could have been cleaner. My hubby and I traveled up from Melbourne for the weekend. We chose this hotel for its location for where we had to be. The first thing we noticed was the dust on the floor when we walked in, plus the slightly musty smell. The dust on the front of the aircon didn't thrill me either. When putting our food into the fridge I was a bit concerned that the shelves had not been attended too for a while as there were spill marks on both shelves. I would also like to point out that it may be a good thing for house-keeping to do and check kettles when turning the rooms over, as the one in our room had water in it and it was a bit old smelling. The bed was ok, tho only 2 flat pillows was not helpful, thankfully I had my own so my hubby could have both on the bed. The bathroom was clean enough, just annoying that the water flows all over the floor so you have to make sure you have nothing down. Other things that house-keeping really need to be more attentive to is wiping down remotes, nothing worse than touching sticky remotes! The other "ick" was the hair on the bedside table that did not belong to either of us, bit yuck but thats why I carry wipes with me. Long and short, this is a good thing for short overnight, maybe 2, stays. Be mindful it is on the highway so you will hear the traffic all night, thin walls too. It served us for what we needed at the time.

There was some bad smell from its toilet when I moved in, coming out the pipe. After flushing it with water and leaving the ventilation on, it started to disapear and completely gone in the next morning. Cleaners should check every room every morning!

I had my registered assistance dog with my. I feel the room i was given felt like the worst room they had.

The check in was easy and was made to feel welcome, however, there was a door handle missing from the bathroom door and tea stains on the wall. Not the greatest place we’ve stayed in.

Friendly and helpful staff. Room clean, comfortable and met all needs. It was Quiet despite located on a busy road. Many great places close by to eat for breakfast after I checked out. I went to a show at the nearby Qudos Bank Arena which was a ten minute taxi ride to and from. I would stay there next time I go to another event. Thanks Bim for your service.

Its nice and quiet

Not enough blankets for 3 beds in the room. Can still hear the traffic clearly through the walls from the highway. No shelf in shower to put the toiletries on. Travellers need a relaxing shower, NOT a pidly sprinkler to wash under.

Never again! Really friendly check in staff, but the beds were on rollers with no brakes! My primary aged kids thought it was a game and kept each other, and me, awake by zooming into each other as there were no brakes. Noise from highway outside, mouldy shower curtain and tiles, nasty shower head and shampoo provided looked and performed like dish soap! We were aware it was the cheapest option, but im going to spend extra next time and have learned a lesson. Great parking and secure room, though.

Great sevicw in arrival. Good size room

no microwave, room service not good, very congested room

Beds were terrible and itchy, a/c smells of mould so bad I could not Sleep from 1am and left around 3:30am

Room was clean and pretty decent for what we needed. Staff was helpfull

Nothing was good

Reception experience not good

The bathroom is in desperate need of attention. There is black mould growing in the grout of most of the tiles. It was fine for 1 night but disappointing considering the cost of the room.

Only stay here if there is nothing else within 200km and you are exhausted

I found decayed stuff and mould in the kettle when I checked in and tried to fill in water for a cup of tea. There were tea bags but no milk in the frig.