Arena Hotel

Neither

Really enjoyed the stay it was quick, the person at the front desk was a bit rude at check in, made me feel judged, but other than that, everything was perfect

Good parking space

Great place to stay if you have a concert at Qudos

Perfect place to stay for Homebush events Clean and easy to access Close to shopping mall Comfortable beds Good tv with wifi

Great location, room was very clean, Staff was friendly. Lots of parking space. Great price

Staff and convenience.

Have had 4 weekends stays here since Xmas and have always been happy for the money paid. I've twice had minor problems with a blocked sink, but I've always had A/C's that worked well, fridges that worked well and froze water and very clean rooms. Rare features in budget hotels these days. And the hotel and grounds are always clean and tidy.

I don't know why this hotel gets so many bad reviews. It's not the Hilton, but it definitely lives up to it's rating. Subject to rates, I will definitely stay again.

Staff The receptionist was extremely rude.

We could tell they had lots going on but they still made our stay as comfortable as possible and gave us directions to the closest shops. Rooms were comfortable and good size! Would recommend for sure.

No hands soap, no towels ,everything else was good

yes

No one cleans the room, very dirty. Will never recommend to anyone nor go back to this hotel

Everything was 5 star

I have stayed at the hotel before with the previous owners this stay. Disappointing. Called me in them and left a message to say would cancel booking if I didn’t pay in an hour. I always paid at the hotel - I’ll also note people were paying at the hotel when I got there. Then tried to say couldn’t find my booking on arrival. This kept going until I said I paid this am and have booking proof. they tried to say it was under another name but I saw on paperwork it had my name. But I also noticed they were trying to charge people $300 a night. I paid just over $100 I had booked months ago. I now believe they worked out Metallica was on and trying to get more money and tried to fake I had no booking so I would have to book at a cheaper rate. None of it made sense. No extra blankets or pillows in room anymore, no hair dryer just bare minimal. The location has always been convenient but I don’t like the new owners.

Room was clean, staff more than accommodating

Good location - close to Olympic park - staff were friendly & helpfu - would stay there again

Fridge wasnt working

very poorly maintained building, bathrooms very run down, floors very sticky like not mopped, beds not changed as there were multiple hairs under the covers