Pyramisa Hotel Luxor

Room was disgustingly dirty. Two bottles of fresh water, but one was open and half empty. We had two rooms with three small children and they weren’t together. Both rooms were FILTHY. Chunks in the floor, hair in the shower and sinks. No wifi, no towels. Even when we called for towels, we were delivered hand towels in my poor 6 foot. Three husband had to dry himself with a hand towel. As it was Easter Sunday, there was a course a raging party below until 11 PM with music so loud you thought it started in our room. Of course we couldn’t sleep and the children couldn’t sleep either. So it would make sense that with the checkout time at noon, the Maid would be violently pounding on our door at 9 AM and enter our room to figure out why we weren’t out yet. My husband and I from two separate rooms called to reception twice for help and neither time or we assisted. The next morning I pitched a fit and the hotel manager was angry and not apologetic and would only give me 50% discount. The view is nice, but we never had time to enjoy it.

Property location is great facing Nile on one side. But rooms really need some upgrade. Rooms are super old - for our room it was not cleaned there was hair on the bed sheet of the previous customer, we did not have water supply almost the whole night, we did not have hot water and they sent someone to fix it. Bathroom door was hard to lock. After letting them know the house keeping came to clean room. The whole room just has two pin charging points, we could not charge any of our devices and had to go to reception to charge our power bank. We had a converter but even that was 3 pin. Finally one of the staff member got us a diff adapter which helped. Breakfast options were good, Hotel staff our nice and receptive. They gave us an extended checkout due to some of our issues which was good.

Everything was great just wish the balcony was cleaned and not as dusty as we found it. But food was great, staff were friendly and the bed was comfortable

Great location, great view an about a block away to the entrance of the pyramids. Food was great and so was the staff.

Amazing property in Luxor. Personally this was my first time traveling to Luxor, and I am happy I chose this Hotel. They seem to have been there for a long time, and definitelly know what they're doing. Rooms are clean and have a great view of the West Bank. Breakfast is delitious and they have a taxi service that is great! Highly recomend!

n muy amables

Every was good so far but on my stay one staff tried to enter to my room at night thank goodness I was in with the latch on.

Good price valued Hotel closest to the Nile. Make sure you have a room the Nile side. city view means street view and noisy traffic as from the morning. But reception helps to find better room

The owner turned the hotel into a cash cow. No renovation, bad service, dirty rooms, damaged furnitures, old beds. They just have the hotel because it is by the river. There are better hotels with similar rates in the city

Very clean great staff

Great hotel. Great staff. Great breakfast. Great view. Thank you.

The city view side, not the Nile side, is noisy at night due to traffic, and the Wi-Fi hardly works in the rooms. Considering the price, these aspects are quite disappointing.

Location

청결하고 또 넓었으며 위치가 조았습나다 하지만 침대 메트리스는 낡은듯 했아요

Very nice plate to stay.

the external part can be rated as sufficient but the room was seriously old, completely dark with extremely insufficient illumination, the shower was like the one of my grandma, the bed linen was old style. it must be said that the view from the room was very beautiful. the pictures on the website should be refreshed. they are from two decades ago.

Breakfast need more variety maybe have pancakes instead of crêpes, orange juice instead powder, juice. But overall, the hotel staff was very pleasant.

Friendly staff, beautiful views of the Nile river, great dining options, nice room with balcony.

Hotel não tinha Wi-Fi, meus amigos ficaram no mesmo hotel 4 dias antes e deram a mesma desculpa, de que estava instável! Fiquei todos os dias sem poder usar internet! Pessoal da recepção fica tentando te vender passeios o dia inteiro! Te para várias vezes com o intuito de vender passeios, acaba sufocando!

Do not stay at this hotel. The photos are nice, but the hotel is filthy, they do not keep up with it. Our room was falling apart and absolutely dirty. The breakfast is the worst food I have ever had. The only thing I could swallow was the fruit and I am not a picky eater. They deserve this bad review and need to make these changes before more tourist stay there.