The Falstaff Hotel

The staff at the reception was unfriendly - almost rude.

room was clean, staff at the bar were lovely, staff at breakfast ladies were lovely, one guy a bit miserable. it was occasionaly a bit noisy, dont know when people were using the shower or toilet, or just when heating or something came on. We did enjoy our stay, and might be back one day.

Good stay

Lovely hotel and a great room. A bit different compared to hotel chains. All staff friendly and helpful. Parking in hotel grounds a bonus for the area. Breakfast very good. Only criticism is I’d have preferred a wider breakfast menu.

Really nice overnight stay. Hotel very quant and cosy. Members of staff helpful, everything very easy, breakfast was nice. Great 2for 1 cocktails at 6.

N/A

The room was very nice, with no extra room to unpack clothing. The bed was comfortable. The shower was one of the largest and nicest we had compared to the other places we stayed. The full English breakfast was great and plentiful.

Stayed on a Friday night . Availed if happy hour with beautiful live jazz band music in the background. Staff so genuinely friendly . Interior decor is gorgeous. Normally book a 4 star hotel but this stay has changed our minds ! Well done falstaff !

The Falstaff is conveniently located to the train station and downtown. We were able to store our luggage while we waited for our room and explore the neighborhood. The staff is helpful and kind. Breakfast is simple but adequate. Opt for a larger room, especially if there are two of you.

The staff were ok overall, some really pleasant and others clearly fed up! It's a really old building so challenging to manage. Our room was described as 'cosy' it was tiny with an awful view at the back of the fire escape and windows that didn't open properly. I felt very claustrophobic. The bathroom was a shower over a bath but so small it was hazardous trying to get out of. We are over 60 and the position of the towel rail meant it was what you grabbed to try to get out, after we both burnt ourselves they kindly turned it off. The location is great but a bit noisy but we had expected some noise but I don't think we'll stay again and definitely not in what they describe as a 'cosy' double- not my interpretation of cosy! Fortunately we were out a lot of our stay. Parking was ok but steep at £12 per day. If we visit Canterbury again and ot is likely we will, I'll do more research amd find an alternative, perhaps a little further out.

Clean comfortable room with a lovely big bath and power shower. The 6’ bed was extremely comfortable and we slept really well. Breakfast the following morning was the normal fare but served quickly and efficiently. Thank you

Great sized and comfortable room, fabulous breakfast

Hey

The first room we were given was disappointing as it was next to noisy pub garden and was smaller and more cramped than advertised, thankfully the receptionist was great and moved us to a different room which was lovely and we had a great stay. Food at the nearby Cafe de soleil was delicious and hotel was convenient for wandering round the city and Cathedral

I loved every minute of my stay. The check-in was easy and the woman at the front desk was very pleasant. Bar staff was nice- I especially liked Felipe. He is a good fit for a bar man.

Convenient, friendly and clean.

Overall decent hotel. Best thing is convenient location to the train station, dining options and attractions. Warm breakfast options and happy hour incl. boardgames and snacks were great. Rooms could use a makeover (bathroom ceiling crumbling etc) though, especially for the price.

A lovely hotel.classic room was spacious with a very comfortable bed. Bar staff were excellent. Breakfast was lovely.

Convenient location. Walkable to everything in town. Bathroom toilet and tub gurgle and spout nasty water about 2-3 inches up from the drain, very visible and smells awful. This is sewer gas. I do not recommend this hotel to anyone. Check-in is rigid, even if the room is ready and cleaned, you cannot check in until 3 pm - period. A long line forms at the front desk at 3 pm, all guests kept waiting in adjacent sitting rooms for the 3 pm hour. Petty and bureaucratic process and not in the least customer friendly.

Staff were helpful. Great location