The Falstaff Hotel

Superb hotel and lovely staff. Great location. Will be back again asap!

Friendly staff and comfortable room. Special thanks to the chef for adapting the menu to an egg free breakfast.

Het hotel is in het centrum met een eigen parkeerplaats, heel gezellig ingericht en ontzettend vriendelijk personeel. De kamer is knus ingericht met een comfortabele badkamer. Fijn bed, heel goed geslapen. Ontbijtbuffet met een kaart voor als je eieren of andere warme gerechten wilt, deze werden snel bereid en was heerlijk.

Great location close to station and centre. Lovely large room in Annex, comfy bed. Excellent breakfast. Great value for money- would recommend.

Firstly we appreciated the location, a 10 minutes stroll from Canterbury West Station and once booked in even less time wandering into the city centre. The Reception staff were welcoming and our room No21 was at the front, a very comfortable junior suite with the addition of an L shaped sofa and lots of comfy cushions. The bathroom was a bath with shower overhead which suited us as we enjoy both, the water instantly hot and quick, it took no time at all to have a soak. Being at the front meant hearing 'lifes' noises, traffic, voices etc , the hotel is located on a busy road entering the city, its expected and we didn't find it disturbing. Yes we heard the bin lorry but bins need emptying and early morning collection's we guess are best in a busy city with old roads that need to keep traffic moving. There is no restaurant ( only for breakfast) but there are plenty nearby. However we were encouraged to sit in the bar prior to going out with their 241 cocktail wine or beer happy hour. All in all a very enjoyable stay so thank you, we will be certainly stay again.

Really lovely hotel - very friendly welcome and help with the parking app. Beautiful reception and bar area, with a cosy seating area for enjoying a cuppa or the buy one get one free in happy hour. A very happy blend of old building with modern facilities. Our room (no 18) was very comfortable and had views out over the fairy-light lit patio area - pretty at night. Lovely clean and smart bathroom. Breakfast was very nice (continental and/or English) set within a beautiful dining room. All very convenient too for walking around such a beautiful and interesting city.

My stay at the falstaff ,was good friendly staff ,good room ,nice breakfast , when we visit the marlowe we always book a room at the falstaff.

Situated near the High st, near restaurants and the Marlow Theatre. Rooms, hotel restaurant and rooms decorated to high standard. Plenty of parking at the hotel.

Great location. Excellent room. The hotel has a really nice atmosphere created in part by the staff together with the interesting decor and layout of the public spaces.

Lovely breakfast. We were put in their accessible ground floor room, but unfortunately it was quite noisy due to the outside door being slammed day and night. Staff were lovely, and the cocktails were fabulous. Great location near to the city centre.

Very close to Canterbury town centre but still quiet in the room.

Can’t fault our stay. Warm welcome at check in, very quick and easy to find our accommodation. Suite was bright, thoughtfully decorated and very very clean. All the information we needed about the hotel and services was either communicated directly or left in the room for us to read. Complimentary hot drinks, warm room and comfortable bed. Nicely equipped bathroom and a hairdryer which was really appreciated. Breakfast was really good and so quick. Never received a full English breakfast as quickly as that. Waiting staff were lovely. Easy and friendly check out. We won’t hesitate to return

Had a lovely stay for one night at the Falstaff. Very historic inn dating back to the 16th Century. Room lovely and clean with comfortable bed. Staff were very pleasant, helpful and friendly.

Lovely hotel, conveniently located near downtown Canterbury. Staff was very friendly, property well maintained. Highly recommended!

Boyfriend and I went here for our 1 year anniversary/ Valentine’s Day. We stayed for 2 nights with breakfast included both mornings. We were truly looked after and all the staff are so friendly and professional. The room is absolutely stunning with ‘posh’ tea and coffee ready for you as-well as a kettle, cups, water and glasses. They have a happy hour between 6-7 which we took full advantage off as the cocktails are absolutely beautiful. Can’t wait to stay here again

Great hotel lovely location for exploring Canterbury. Staff very helpful great breakfast

Friendly and welcoming staff, great drinks, gorgeous and comfortable rooms and in a great location. Would definitely stay again!

We were told they had given us an upgrade on arrival. The room itself was fine but unfortunately the heating in the room wasn't working. We raised our concerns with reception at 5pm, we went out at 6pm and explained at reception again that the room was very cold and the heating wasn't working. We were told they would look into it. At 9 30pm we returned to the room and still no heating it was freezing. We went to the bar to warm up and asked reception what they had done as it was still cold. He said he would find out and let us know. The first receptionist we spoke to arrived back and basically said there were no rooms free and nothing they could do. My husband asked for a electric heater as it was too cold to stay in that room, they said they don't have any. My husband pointed out that the receptionist was literally standing in front of one behind his desk. They eventually put it in our room. The reception staff really weren't interested in helping us

Lovely hotel with history. Staff is friendly and helpful. We have used this hotel several times. We just love it.

ALL GOOD HELPFULL GREAT AREA LOVELY STAFF GREAT