The room was very nice, with no extra room to unpack clothing. The bed was comfortable. The shower was one of the largest and nicest we had compared to the other places we stayed. The full English breakfast was great and plentiful.

Stayed on a Friday night . Availed if happy hour with beautiful live jazz band music in the background. Staff so genuinely friendly . Interior decor is gorgeous. Normally book a 4 star hotel but this stay has changed our minds ! Well done falstaff !

The Falstaff is conveniently located to the train station and downtown. We were able to store our luggage while we waited for our room and explore the neighborhood. The staff is helpful and kind. Breakfast is simple but adequate. Opt for a larger room, especially if there are two of you.

The staff were ok overall, some really pleasant and others clearly fed up! It's a really old building so challenging to manage. Our room was described as 'cosy' it was tiny with an awful view at the back of the fire escape and windows that didn't open properly. I felt very claustrophobic. The bathroom was a shower over a bath but so small it was hazardous trying to get out of. We are over 60 and the position of the towel rail meant it was what you grabbed to try to get out, after we both burnt ourselves they kindly turned it off. The location is great but a bit noisy but we had expected some noise but I don't think we'll stay again and definitely not in what they describe as a 'cosy' double- not my interpretation of cosy! Fortunately we were out a lot of our stay. Parking was ok but steep at £12 per day. If we visit Canterbury again and ot is likely we will, I'll do more research amd find an alternative, perhaps a little further out.

Clean comfortable room with a lovely big bath and power shower. The 6’ bed was extremely comfortable and we slept really well. Breakfast the following morning was the normal fare but served quickly and efficiently. Thank you

Great sized and comfortable room, fabulous breakfast

Hey

The first room we were given was disappointing as it was next to noisy pub garden and was smaller and more cramped than advertised, thankfully the receptionist was great and moved us to a different room which was lovely and we had a great stay. Food at the nearby Cafe de soleil was delicious and hotel was convenient for wandering round the city and Cathedral

I loved every minute of my stay. The check-in was easy and the woman at the front desk was very pleasant. Bar staff was nice- I especially liked Felipe. He is a good fit for a bar man.

Convenient, friendly and clean.

Overall decent hotel. Best thing is convenient location to the train station, dining options and attractions. Warm breakfast options and happy hour incl. boardgames and snacks were great. Rooms could use a makeover (bathroom ceiling crumbling etc) though, especially for the price.

A lovely hotel.classic room was spacious with a very comfortable bed. Bar staff were excellent. Breakfast was lovely.

Convenient location. Walkable to everything in town. Bathroom toilet and tub gurgle and spout nasty water about 2-3 inches up from the drain, very visible and smells awful. This is sewer gas. I do not recommend this hotel to anyone. Check-in is rigid, even if the room is ready and cleaned, you cannot check in until 3 pm - period. A long line forms at the front desk at 3 pm, all guests kept waiting in adjacent sitting rooms for the 3 pm hour. Petty and bureaucratic process and not in the least customer friendly.

Staff were helpful. Great location

Really lovely stay here. Perfect central location and parking. The staff were excellent and accomodating. The atmosphere was very relaxed and a great cocktail bar. Would definitely come again :)

Great property, great location, was really nice and the staff were wonderful, probably the only thing I could say is, an air con unit and a fridge in the room would’ve been good but that’s the other thing I could say that’s remotely negative. Highly recommend the falstaff hotel to anyone looking to enjoy Canterbury

We got to the hotel early so that we could look around Canterbury. Parking at the hotel is via an App,(it was not like that last time we stayed), being Old it took us over half an hour to pay for the parking, bare that in mind if you are old and not OK with modern Apps and you don't have a smart phone the telephone numbers on the "Ringo notice board do not help with paying for parking", basically a nightmare. Hotel was fantastic, clean, bed was comfortable and the breakfast was amazing in the morning was great, continental or full English. At the end of the Car Park is a "Wetherspoons" so the evening meal was excellent:- 2 Fish, Chips and Peas, a Pint of Cider and a Brandy and coke £23.50 all in. All in all we had a lovely time at the Falstaff, Canterbury.

All good apart from the parking arrangements with a third party,had great difficulty with registration on line or over phone so had to get reception to sort it out very stressful.Why do you have to have a third party to manage your car park?

A fridge in the room would be useful.

L'hôtel est plutôt sympathique et très bien situé (centre-ville et 7 min à pied de la gare de Canterbury West). Le petit déjeuner est vraiment bon (à la carte) mais on vous demandera de réserver un horaire spécifique lors du check-in ce qui ne permet pas d'être vraiment libre). Les chambres sont jolies et propres mais évitez à tout prix les chambres donnant sur la rue qui sont ultra bruyantes (rue très passante - voiture + jeunes qui font la fête). De plus, les chambres du dernier étage sont sous-pentes, non isolées, sans ventilateur (30 degrés en plein été !) et avec un duvet pour seul drap !!! Bien évidemment, impossible d'ouvrir la fenêtre pour laisser rentrer l'air frais de la nuit à cause du bruit incessant. Une nuit blanche pour nous ! En résumé : super hôtel si vous réservez une chambre donnant sur la cour ou dans l'annexe, sinon passez votre chemin (ou prenez des bouchons d'oreille) !