Thistle Express London Luton

The hotel is a great value, and it is in a oerfect location.

Very cold in the room heaters hot working , reguliator broken down.Tv dont have remote control.

Great value. Clean.

A very pleasant stay with very polite and helpful staff.

Clean room, beds comfy enough, lots of late night shouting outside (not hotels fault). Good breakfast and coofee

It is a very good to stay , good access to Conner to different parts of uk, the rooms are clean and the domestic are very helpful, the staff are all right very helpful. Breakfast is ok if you are the hungry type, I prefer the fruit salad and cereal. Parking is awful your driver is allow only 10 minutes to offload your baggage and to help you take them to your room because there is nobody to help you downstairs

Oui

Really handy for central Luton

Pros: - Located at the Heart of Luton City Centre. - The hotel is very close to Luton Point Shopping Centre. Just two mins walk outside the hotel. - Cheap price with inclusive breakfast. Paid 63 pounds for 1 night for 3 people during off peak season. - Clean. Lots of towels to use. - With 24 hours free access to tea and coffee machine next to the reception. - Room windows can be open for fresh air. Cons: - Just some parts of facilities need renovating. - Even though you book for the hotel. You can’t have a free parking in their parking lot. It costs 15 pounds for 24 hours parking. Expensive than other nearby car parks.

Room was dirty rude staff verry noisy all night

Sehr gute location, direkt neben einkaufzentrum und 10 minuten mit auto von Luton flughafen. Kaffee maschine 24h benutzbar

All good as usual

…

The hotel is in Luton Town Centre. It's close to the train station and the bus interchange and next to the shopping mall. The hotel is much nicer inside than it looks from the outside. The area is quite grim, rough sleepers, drug users and almost no police presence. This is Luton and I know it well, I never felt threatened but I could understand some would. Luton Council have made many improvements recently. The staff are very nice and doing a great job. The room was actually pretty good. Breakfast was decent quality, the 24hr coffee machine in reception is a nice touch. On the negative side only one lift was working, the staircase and some of the communal carpets need cleaning. I am happy with the stay and if I had to return to Luton I would stay here again.

buffet good

Firstly the hotel is difficult to find. Being on foot and walking around Luton town centre on a Saturday night in the dark alone was not ideal. Eventually found it after calling reception and walking over a big ramp. Poor service and poor standards from arrival. I was put on the top floor despite my poor mobility. I got to my room to find the tv did not work. It could not be fixed so ended up watching my own iPad all evening. Luckily the WiFi connection is good. Dirty shower and really poor standard of decoration in what is a very small room, so you notice things more. Heating was on when it absolutely did not need to be, so had to have window open all night which meant wind whistling and keeping me awake. Didn’t sleep well. Couldn’t try breakfast as I was nil by mouth as I had an operation the day after my stay - was feeling very alone and vulnerable having travelled all day, so to end up at a rubbish hotel was incredibly disappointing.

Clean rooms, friendly staff, good Wi-Fi. Stayed overnight.

Good

V good no problems

Bit of an old unit best accessed from the shopping centre. It does a job for the price and the staff were helpful.