Ada berapa kamar yang tersedia di Ocean Coral Riviera Cancun All Inclusive?

Ocean Coral Riviera Cancun All Inclusive memiliki 593 kamar

Apa kata traveller yang sudah menginap di Ocean Coral Riviera Cancun All Inclusive?

Ocean Coral Riviera Cancun All Inclusive terkenal akan Pelayanan dan Fasilitas, Kebersihan, Kenyamanan Kamar. Dari traveler asli di Traveloka.

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Ocean Coral Riviera Cancun All Inclusive

Name: Ocean Coral Riviera Cancun All Inclusive
Address: Super manzana 12, Lote 1-05, Benito Juárez, Estado de Quintana Roo, Mexico, 77580, Super manzana 12, Lote 1-05, Estado de Quintana Roo, 77580, Mexico
Rating: 8.4

Resor

Lagi cari kamar buat kamu...

8,4

/10

Mengesankan

2.589 ulasan

Kesan Menginap Tamu Lain

Jesus

10,0

/ 10

This hotel completely exceeded my expectations. From the moment I arrived, the staff was incredibly welcoming and made me feel valued. They even surprised me with a complimentary room upgrade, which made my stay even more special. Everything was spotless and exceptionally clean, and the entire property was beautiful and well maintained. The ambiance was peaceful, relaxing, and exactly what I was looking for. I had one of the best nights of sleep I’ve had in a long time thanks to the comfortable room and quiet atmosphere. I genuinely loved every second of my stay and can’t wait to come back. I would highly recommend this hotel to anyone looking for a clean, comfortable, and memorable experience. Five stars all the way!

Berlie

10,0

/ 10

Everything was good, I like the idea that they provide bike tour to Puerto Morelos. At the time of visit the ocean is not available due to seaweed. However they maintain the cleanliness of the swimming pool to enjoy the stay in their resort.

Gagan

10,0

/ 10

We had a wonderful stay at this resort and will definitely be returning! It has almost everything you need for a relaxing vacation. There are plenty of activities for all ages, including bowling, multiple pools, and an excellent kids' club, making it a fantastic choice for families. The staff were friendly, attentive, and always willing to help, which made our stay even more enjoyable. There are also numerous dining options, so everyone can find something they like. The resort keeps guests entertained throughout the day with a great lineup of activities, including live DJs, pool games, circus acts, dance performances, and other shows. There was always something fun happening, creating a lively and enjoyable atmosphere. Overall, it was an excellent experience, and we highly recommend this resort to anyone looking for a fun, relaxing, and family-friendly getaway.

Area Akomodasi

Lihat Peta

Super manzana 12, Lote 1-05, Benito Juárez, Estado de Quintana Roo, Mexico, 77580

Fasilitas Utama

Selengkapnya

Kolam Renang

Restoran

Resepsionis 24 Jam

Parkir

WiFi

Lift

Menginap di Ocean Coral Riviera Cancun All Inclusive saat anda sedang berada di Benito Juárez adalah sebuah pilihan cerdas. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Selengkapnya

Info Lokasi di sekitar Ocean Coral Riviera Cancun All Inclusive

Super manzana 12, Lote 1-05, Benito Juárez, Estado de Quintana Roo, Mexico, 77580

Temukan Tempat Lainnya

Lobi Ocean Coral Riviera Cancun All Inclusive

Lobi 2 Ocean Coral Riviera Cancun All Inclusive

Lebih Lanjut tentang Ocean Coral Riviera Cancun All Inclusive

Ocean Coral & Turquesa All Inclusive: Surga Tropis di Riviera Maya, Meksiko

Selamat datang di surga tropis yang sesungguhnya! Ocean Coral & Turquesa All Inclusive, sebuah resor mewah yang terletak di jantung Riviera Maya, Meksiko, menawarkan pengalaman liburan tak terlupakan bagi para wisatawan. Terletak di pantai berpasir putih yang indah di Benito Juárez, Estado de Quintana Roo, resor ini adalah tempat yang sempurna untuk bersantai, menikmati keindahan alam, dan menciptakan kenangan indah. Mari kita selami lebih dalam tentang apa yang membuat Ocean Coral & Turquesa menjadi pilihan utama bagi para pelancong.

Mengapa Memilih Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive menawarkan lebih dari sekadar tempat menginap; ini adalah pengalaman liburan yang lengkap. Dengan konsep "all-inclusive", Anda dapat menikmati berbagai fasilitas dan layanan tanpa khawatir tentang biaya tambahan. Berikut adalah beberapa alasan mengapa Anda harus mempertimbangkan resor ini untuk liburan Anda:

Lokasi yang Sempurna: Terletak di lokasi yang strategis, resor ini menawarkan akses mudah ke pantai yang indah, serta berbagai atraksi dan tempat wisata populer di sekitarnya.
Akomodasi Mewah: Kamar dan suite yang dirancang dengan elegan menawarkan kenyamanan dan fasilitas modern, memastikan pengalaman menginap yang tak terlupakan.
Pilihan Kuliner yang Luas: Nikmati berbagai pilihan restoran dan bar yang menyajikan hidangan lezat dari seluruh dunia, mulai dari masakan internasional hingga hidangan khas Meksiko.
Fasilitas yang Luar Biasa: Resor ini menawarkan berbagai fasilitas, termasuk kolam renang, spa, pusat kebugaran, klub anak-anak, dan kegiatan olahraga air, yang akan membuat Anda tetap terhibur selama liburan.
Pelayanan Prima: Staf yang ramah dan profesional siap memberikan pelayanan terbaik untuk memastikan kepuasan Anda.

Akomodasi: Kamar dan Suite yang Nyaman

Ocean Coral & Turquesa menawarkan berbagai pilihan akomodasi yang dirancang untuk memenuhi kebutuhan dan preferensi setiap tamu. Setiap kamar dan suite dilengkapi dengan fasilitas modern dan dekorasi yang elegan, menciptakan suasana yang nyaman dan mewah. Berikut adalah beberapa jenis kamar yang tersedia:

Kamar Deluxe: Kamar yang nyaman dengan pemandangan taman atau kolam renang, cocok untuk pasangan atau keluarga kecil.
Suite Junior: Suite yang lebih luas dengan area tempat duduk terpisah, menawarkan lebih banyak ruang dan privasi.
Suite Keluarga: Suite yang dirancang khusus untuk keluarga, dengan dua kamar tidur dan area ruang tamu yang luas.
Suite Privilege: Suite mewah dengan fasilitas tambahan, seperti akses ke lounge pribadi, layanan concierge, dan fasilitas premium lainnya.

Setiap kamar dilengkapi dengan fasilitas modern, termasuk:

AC
TV layar datar
Minibar
Brankas
Kamar mandi pribadi dengan perlengkapan mandi mewah
Balkon atau teras pribadi

Pilihan Kuliner: Pengalaman Bersantap yang Menggugah Selera

Ocean Coral & Turquesa menawarkan berbagai pilihan restoran dan bar yang akan memanjakan lidah Anda. Dari hidangan internasional hingga hidangan khas Meksiko, Anda akan menemukan sesuatu yang sesuai dengan selera Anda. Berikut adalah beberapa pilihan bersantap yang tersedia:

Restoran Buffet: Nikmati berbagai pilihan hidangan lezat untuk sarapan, makan siang, dan makan malam.
Restoran À la Carte: Pilih dari berbagai restoran khusus yang menyajikan hidangan dari seluruh dunia, termasuk masakan Italia, Asia, dan Meksiko.
Bar: Bersantai dan nikmati koktail, minuman ringan, atau minuman lainnya di salah satu bar yang tersedia di resor.
Layanan Kamar: Nikmati hidangan favorit Anda di kamar Anda dengan layanan kamar 24 jam.

Beberapa restoran yang populer di Ocean Coral & Turquesa termasuk:

El Charro: Restoran yang menyajikan hidangan khas Meksiko.
Villa Marina: Restoran yang menyajikan hidangan laut segar.
Bluemoon: Restoran yang menyajikan hidangan internasional.

Fasilitas dan Layanan: Hiburan dan Relaksasi Tanpa Batas

Ocean Coral & Turquesa menawarkan berbagai fasilitas dan layanan untuk memastikan pengalaman liburan yang tak terlupakan. Apakah Anda mencari hiburan, relaksasi, atau petualangan, resor ini memiliki sesuatu untuk semua orang. Berikut adalah beberapa fasilitas dan layanan yang tersedia:

Kolam Renang: Nikmati berenang di salah satu kolam renang yang indah, termasuk kolam renang utama, kolam renang anak-anak, dan kolam renang khusus untuk tamu Privilege.
Spa: Manjakan diri Anda dengan perawatan spa yang menenangkan di Despacio Spa Centre, yang menawarkan berbagai perawatan pijat, perawatan wajah, dan perawatan tubuh.
Pusat Kebugaran: Tetap bugar selama liburan Anda dengan mengunjungi pusat kebugaran yang dilengkapi dengan peralatan modern.
Klub Anak-Anak: Biarkan anak-anak Anda bersenang-senang di Daisy Club, yang menawarkan kegiatan dan hiburan yang sesuai dengan usia mereka.
Kegiatan Olahraga Air: Nikmati berbagai kegiatan olahraga air, seperti snorkeling, menyelam, dan selancar angin.
Hiburan Malam: Saksikan pertunjukan langsung, konser, dan acara lainnya di resor.

Atraksi dan Tempat Wisata di Sekitar Ocean Coral & Turquesa

Selain fasilitas yang luar biasa di dalam resor, Ocean Coral & Turquesa juga menawarkan akses mudah ke berbagai atraksi dan tempat wisata populer di Riviera Maya. Berikut adalah beberapa tempat yang wajib dikunjungi:

Playa del Carmen: Kota yang ramai dengan pantai yang indah, toko-toko, restoran, dan kehidupan malam yang semarak.
Tulum: Situs arkeologi kuno yang terletak di tebing menghadap Laut Karibia, menawarkan pemandangan yang menakjubkan.
Chichen Itza: Salah satu dari Tujuh Keajaiban Dunia, situs arkeologi Maya yang terkenal dengan piramida El Castillo.
Cenote: Nikmati berenang di cenote, lubang alami yang terbentuk di batuan kapur, yang merupakan tempat yang populer untuk snorkeling dan menyelam.
Isla Mujeres: Pulau yang indah dengan pantai berpasir putih, air biru kehijauan, dan kehidupan laut yang kaya.

Panduan Perjalanan untuk Wisatawan Indonesia

Bagi wisatawan Indonesia yang berencana mengunjungi Ocean Coral & Turquesa, berikut adalah beberapa informasi penting yang perlu Anda ketahui:

Persyaratan Dokumen dan Visa

Warga negara Indonesia yang ingin mengunjungi Meksiko untuk tujuan wisata tidak memerlukan visa untuk kunjungan hingga 180 hari. Namun, Anda harus memiliki paspor yang masih berlaku minimal enam bulan sejak tanggal kedatangan Anda. Selain itu, Anda mungkin perlu menunjukkan bukti tiket pulang pergi dan bukti akomodasi.

Tips Kuliner di Sekitar Lokasi

Selain menikmati hidangan lezat di resor, Anda juga dapat menjelajahi berbagai pilihan kuliner di sekitar Ocean Coral & Turquesa. Berikut adalah beberapa tips:

Cicipi Makanan Khas Meksiko: Jangan lewatkan kesempatan untuk mencicipi hidangan khas Meksiko, seperti tacos, enchiladas, guacamole, dan mole.
Kunjungi Pasar Lokal: Jelajahi pasar lokal untuk menemukan makanan dan minuman otentik, serta produk lokal lainnya.
Cari Restoran Lokal: Coba restoran lokal di luar resor untuk pengalaman kuliner yang lebih otentik.
Perhatikan Kebersihan: Pastikan untuk makan di tempat yang bersih dan terpercaya untuk menghindari masalah kesehatan.

Etika dan Keamanan

Untuk memastikan pengalaman liburan yang aman dan menyenangkan, berikut adalah beberapa tips etika dan keamanan:

Hormati Budaya Lokal: Hormati adat istiadat dan budaya setempat.
Jaga Barang Berharga Anda: Simpan barang berharga Anda di tempat yang aman, seperti brankas di kamar Anda.
Waspada Terhadap Penipuan: Waspada terhadap penipuan dan penipuan turis.
Gunakan Transportasi yang Aman: Gunakan taksi resmi atau layanan transportasi yang terpercaya.
Beritahu Seseorang tentang Rencana Anda: Beritahu seseorang tentang rencana perjalanan Anda dan beri tahu mereka jika Anda mengubah rencana Anda.

Keunggulan Memesan Melalui Traveloka

Ingin pengalaman liburan yang tak terlupakan di Ocean Coral & Turquesa? Pesan akomodasi Anda melalui Traveloka untuk mendapatkan manfaat berikut:

Beragam Pilihan Akomodasi: Traveloka menawarkan berbagai pilihan akomodasi, termasuk kamar dan suite di Ocean Coral & Turquesa, yang sesuai dengan kebutuhan dan anggaran Anda.
Berbagai Cara Bayar Fleksibel dan Mudah: Traveloka menyediakan berbagai cara pembayaran yang fleksibel dan mudah, termasuk transfer bank, kartu kredit, dan metode pembayaran lainnya.
Customer Loyalty Program: Dapatkan keuntungan dari program loyalitas pelanggan Traveloka, yang menawarkan diskon, penawaran khusus, dan hadiah lainnya.

Dengan booking hotel melalui Traveloka, Anda dapat dengan mudah menemukan dan memesan akomodasi yang sempurna untuk liburan Anda di Ocean Coral & Turquesa. Nikmati liburan yang tak terlupakan dengan harga terbaik dan layanan pelanggan yang luar biasa. Jangan lewatkan kesempatan untuk menjelajahi keindahan Riviera Maya dan menciptakan kenangan indah. Dapatkan hotel murah sekarang juga dan bersiaplah untuk petualangan yang luar biasa!

Semua Fasilitas di Ocean Coral Riviera Cancun All Inclusive

Kolam Renang

Fasilitas Hiburan

Pusat Kebugaran

Ruangan Fungsional

Ruang untuk Umum

Fasilitas Ramah Keluarga

Klub anak
Kolam renang anak

Makanan dan Minuman

Bar di kolam renang
Sarapan prasmanan
Sarapan
Makanan ringan

Transportasi

Transportasi ke pusat perbelanjaan berbiaya

Umum

Banquet
Tempat parkir
Teras

Aksesibilitas

Parkir bagi penyandang disabilitas
Aksesibel bagi penyandang disabilitas
Toilet bagi penyandang disabilitas

Fasilitas Bisnis

Gedung konferensi
Ruang rapat
Fasilitas bisnis

Fasilitas Terdekat

Toko oleh-oleh
Toko
ATM/Bank

Olahraga & Rekreasi

Volley pantai
Snorkeling
Basket
Volley
Lapangan tenis

Anak-anak dan Hewan Peliharaan

Penitipan anak berbiaya

Kegiatan Lainnya

Kolam renang outdoor
Aktivitas outdoor
Payung pantai
Spa
Taman
Handuk pantai
Pusat kebugaran
Perpustakaan
Sauna
Mandi uap
Kursi berjemur pantai
Kursi berjemur tepi kolam

Konektivitas

WiFi gratis

Fasilitas Publik

Kafe
Lift
Area bebas asap rokok

Servis Hotel

Staff multibahasa
Check-in ekspress
Penitipan bagasi
Resepsionis 24 jam
Concierge/layanan tamu

Kebijakan Akomodasi & Informasi Umum di Ocean Coral Riviera Cancun All Inclusive

Catatan Penting

Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.

Petunjuk Umum Check-in

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Kebijakan atau biaya pembatalan khusus dapat dikenakan untuk reservasi kelompok (lebih dari 8 kamar untuk properti/tanggal menginap yang sama)
Properti ini menerima kartu kredit dan uang tunai
Sebagian air digunakan kembali melalui sistem daur ulang air limbah
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

, Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hewan Peliharaan

Service Animals Not Allowed

Baca Selengkapnya

Informasi Umum

Fasilitas Populer	Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift
Waktu Check-In/Check-Out	Dari 15:00 - 05:30 - sampai 12:00
Ketersediaan Sarapan	Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di Ocean Coral Riviera Cancun All Inclusive	593
Lantai yang tersedia di Ocean Coral Riviera Cancun All Inclusive	4
Fasilitas lainnya di Ocean Coral Riviera Cancun All Inclusive	Klub anak, Kolam renang anak, Bar di kolam renang, Sarapan prasmanan, Sarapan

Pertanyaan yang sering ditanyakan di Ocean Coral Riviera Cancun All Inclusive

Fasilitas apa saja yang tersedia di Ocean Coral Riviera Cancun All Inclusive?

Ocean Coral Riviera Cancun All Inclusive memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)

Kapan waktu check-in & check-out di Ocean Coral Riviera Cancun All Inclusive?

Waktu untuk check-in di Ocean Coral Riviera Cancun All Inclusive adalah mulai dari pukul 15:00 - 05:30 sedangkan waktu check-out paling lambat pukul Sebelum 12:00

Apakah Ocean Coral Riviera Cancun All Inclusive menyediakan sarapan?

Iya, Ocean Coral Riviera Cancun All Inclusive menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.

Hotel bintang berapa Ocean Coral Riviera Cancun All Inclusive?

Ocean Coral Riviera Cancun All Inclusive memiliki 5.0 bintang

Ada berapa lantai yang tersedia di Ocean Coral Riviera Cancun All Inclusive?

Ocean Coral Riviera Cancun All Inclusive memiliki 4 kamar

Lihat Semua

Review dari Tamu Lainnya di Ocean Coral Riviera Cancun All Inclusive

Rating & Review Keseluruhan Ocean Coral Riviera Cancun All Inclusive

Sumber lain (2.589)

8,4

Mengesankan

Dari 2.589 review

Kebersihan

8,8

Kenyamanan Kamar

8,8

Pelayanan dan Fasilitas

9,0

Urutkan dari

Paling Relevan

Preferensi

Lihat Semua

Review Traveler Ocean Coral Riviera Cancun All Inclusive

Jumlah review per halaman

Review teratas

Guadalupe Anabel

dengan Pasangan

6,0

/10

Diulas 13 minggu lalu

Expedia Group verified review

Nos hicieron promesas que nunca cumplieron. Rocio me prometió un voucher por 50 dólares que nunca tuvo la capacidad de materializar. Lupita nos acompañó en el desayuno y fue muy agradable, y por último el supervisor de Lupita fue un grosero y majadero.

Danilo Omar

Liburan Keluarga

10,0

/10

Diulas 13 minggu lalu

Expedia Group verified review

Just Love It !!!!! Thanks guys!!!! I felt like home.

10,0

/10

Diulas 13 minggu lalu

Expedia Group verified review

I loved it

Kim

dengan Teman

2,0

/10

Diulas 13 minggu lalu

Expedia Group verified review

We would like to sincerely thank the staff for upgrading us to the Privilege level during our stay. That gesture was greatly appreciated, and we truly felt welcomed by the kindness and professionalism of the employees throughout the resort. That said, the Privilege accommodations are not what we expected. The room felt dated and had a noticeable musty odor that never really went away. Given the premium nature of the upgrade, we had anticipated a fresher, more updated experience. The food was also subpar. Honestly, almost all of the food just felt like it was gelatin based with color and had no real taste. Even the restaurants for example had chicken or beef with some sort of tasteless sauce it was almost as if everything just came from a cheap powder package. We also understand that the resort has no control over the sargassum washing ashore. However, the odor was, almost unbearable and significantly impacted our ability to enjoy the beach and surrounding outdoor areas. We hope the resort will consider updating every room. Our friends Junior Suite we just terrible as well, and continue doing everything possible to minimize the effects of the sargassum when conditions allow. We will not be returning to the Ocean Coral & Turquesa Resort.

Dayniel

dengan Anak

2,0

/10

Diulas 13 minggu lalu

Expedia Group verified review

La habitación que me tocó no funcionaba el aire la comida estaba muy mala restaurante especializado no tiene una variedad

Denny

dengan Teman

4,0

/10

Diulas 13 minggu lalu

Expedia Group verified review

We recently stayed at Ocean Coral & Turquesa, and unfortunately it did not live up to our expectations. The biggest issue was the overwhelming smell of seaweed on the beach. I don’t really hold that against the resort because it’s a natural occurrence and outside of their control, but it definitely affected our ability to enjoy the beach. The pool experience was disappointing as well. There was food floating in the water on more than one occasion, which made it seem like it wasn’t being monitored or cleaned as often as it should have been. Service around the pool was also very slow because there appeared to be only one waiter covering the entire area. It was difficult to get drinks or order anything without a long wait. The food throughout the resort was average at best. We never had a meal that really stood out, and the overall quality was below what we’ve experienced at other all-inclusive resorts. Entertainment was another letdown. There was very little happening during the day to keep guests engaged, and the evening shows were underwhelming and not very enjoyable. Overall, while the staff we encountered were friendly, the combination of mediocre food, poor pool maintenance, limited service, and lackluster entertainment made this a resort we probably wouldn’t choose to visit again.

Christopher

dengan Anak

4,0

/10

Diulas 13 minggu lalu

Expedia Group verified review

Mi experiencia no fue la mejor. Habia una piedra de salgaso en el area de la playa y se notaba que el hotel no habia hecho nada por limpiar el area del salgazo. La piscina estaba bien sucio y el agua mareada blancusca. La comida no era de buena calidad y había falta de personal. No hicieron casi actividades. El aire acondicionado no funcionaba bien. El hotel lo va a cerrar ahora en agosto, por que lo van a remodelar y sus estándares actuales son mas de un hotel de dos estrellas. Pero te cobran como si todo estuviera bien en el hotel

Steven Boyd

Liburan Keluarga

8,0

/10

Diulas 14 minggu lalu

Expedia Group verified review

This hotel was pretty don’t get me wrong. But we went they had seaweed that was rotting. It stunk up the place so bad that people were gagging. Some staff was nice but the people who get you at the front they’re like sharks. Don’t even think about doing excursions anywhere else cause the staff there get weird for even thinking about it. We had this one guy who was trying so hard to give us a discount but at a cost. We had to go to a time share presentation if we wanted the discount. We didn’t do it cause they were acting so off. We were scared to even see that guy trying to sell us the time share presentation the whole time there we had anxiety about him, we were sick from the smell. We will not come back. You also couldn’t even go to the beach since it was filled with sea weed. The all you can eat buffet was mid and when you make reservations to eat that Italian restaurant it’s bad the buffet pasta but in a nicer setting. The only good thing to eat there was the hibachi because you can actually see them make the food. Again we will not be going back and implore people to think before booking with this place.

Keiry

dengan Anak

6,0

/10

Diulas 14 minggu lalu

Expedia Group verified review

The staff was so supportive, kind, and understanding!

Svetlana

dengan Anak

4,0

/10

Diulas 14 minggu lalu

Expedia Group verified review

Unfortunately I do not have a lot of positive thoughts about this experience. First, you should know that you will not be able to even come close to the ocean because of the excessive amount of rotten seaweed on the beach. You will have to pay extra to be able to get to the beach. Staff are not responsive and we spent 4 days with toilet cover broken until it finally got fixed. We were calling about it every day. One day they cleaned the room, took dirty towels and didn’t bring the clean ones - we had to wait for over 30 minutes for them to come with the towels. They didn’t restock the fridge even though they were supposed to do it every day. Food was not great neither… So, basically the only nice and friendly stuff were bartenders. Oh, and please be careful with the marketing stuff who will attack you to sell you the timeshare type of membership. They will promise you a lot, but you will lose bunch of time and get nothing. I won’t come back to this place ever again.

Mustafa

dengan Anak

8,0

/10

Diulas 14 minggu lalu

Expedia Group verified review

Everything was great except no access to beach due to Seaweed Sargassum in summers, however good thing was Puerto Morales beach was great and is just a 10-15 mins drive. Food was good with something for everyone, the staff is friendly. Overall good value for money. They have enough activities from the resort.

Alexandria Joy

dengan Pasangan

6,0

/10

Diulas 14 minggu lalu

Expedia Group verified review

No beach

JULIO

dengan Anak

4,0

/10

Diulas 14 minggu lalu

Expedia Group verified review

The specialty restaurants food was very good and we liked it. The kids pool was good and the staff was very kind to us. However, one of the main reason to go to a Cancun All Inclusive is the beach and the beach was basically closed due to the sea weed mountains in the front and the smell was very strong. I think the hotel should provide a notice before to the customer in case that this is a deal breaker not at the time of checkin or at least offer one pass to an excursion included to Isla Mujeres or Conzumel which it was where staff said there is no sea weed. I don't if it was our room but the bathroom water change temperare all the time which was a problem while with a baby. There was a screw on the floor to hold the door which it seems that should have something else on it but it was not fixed and our baby almost put the feet on it. The first day when we arrived the floor was with a lot of dust and we got to the bed we could see all the dust. We call two times to clean the floor and they came after the follow up. The rest of the days the room was clean. This is the first All Inclusive in Cancun that we have been that the stations on the buffet were empty(no staff). For example they did not had someone for the burger area or the tacos even when the station was there and toppings in front but no one was there in any of the 4 days we stay. This is our 4 time in Cancun and this is one of the hotel that I would never come back to for the reason above.

John

dengan Anak

2,0

/10

Diulas 14 minggu lalu

Expedia Group verified review

The food was gross. It was difficult to make reservations using their website. I would never go back there. The fajitas looked like cat food. They didn’t respond to my email. Avoid this place. It is not a 5 star hotel

Silvia

Teman dan Keluarga dengan Teman

6,0

/10

Diulas 14 minggu lalu

Hotels.com verified review

Each year, I plan a family vacation with our family and friends, and this year there were nine of us. Overall, we had a wonderful vacation and created many great memories. I also wanted to take a moment to share some feedback about our experience, as I hope it can be helpful. I would like to recognize a few team members who truly made a positive impression: * Our server at the Mexican restaurant (unfortunately, I did not get his name) was outstanding. He was incredibly kind, attentive, and provided the best service we received during our stay. * Lluvia at Kelly’s Playhouse went above and beyond. I had accidentally been looking at the rainy-day activity schedule instead of the regular schedule for bracelet making. Even though it was my mistake, she took the time to help and made it possible for my son to participate. Her kindness meant a lot to us. * Arturo, the bartender, was also very friendly and provided excellent service throughout our stay. I also wanted to share a few concerns: * Erika from Sensai provided very poor customer service. As a lead, I expected a higher level of professionalism and leadership, but unfortunately that was not our experience. * Emmanuel from Guest Services seemed to struggle with handling a difficult situation. While I understand challenging situations arise, I felt he could have been better prepared to resolve the issue. * Isis at the buffet provided poor service during our visit.

Pooja

dengan Anak

8,0

/10

Diulas 14 minggu lalu

Expedia Group verified review

We liked the food, all the shows and swimming pools. But little disappointed with the beach did not even get a chance to go near because of the seaweed overall we had fun.

Diksesh

dengan Pasangan

4,0

/10

Diulas 15 minggu lalu

Expedia Group verified review

The resort is quite nice, despite the excess seaweed. However the all inclusive food options are of a very poor quality. In fact the Mexican street food from outside is 100 times better. The restaurants have low seating numbers, hence impossible to get any reservations without escalating to guest services. Not a hotel I would revisit!

Kristin

dengan Anak

2,0

/10

Diulas 15 minggu lalu

Expedia Group verified review

We were extremely disappointed with our stay. Our first family vacation quickly became one problem after another. The beach was unusable due to massive amounts of rotting sargassum, with a strong smell throughout much of the resort for our entire stay. No clean up efforts yet other resorts do have clean up efforts. We were wrongly asked to leave the water park with our daughter and never returned. Guest Services later admitted this should never have happened. We were denied dinner because of the soccer event despite many empty tables. After Guest Services brought us back, we were told it was too late to order and went to bed hungry. Management admitted this should not have happened. Before our dolphin excursion, I was denied breakfast because I was wearing a bikini top despite no written dress code. We were also told there were no bananas for our daughter, only to later see other guests eating them. Management promised food from Blue Moon for resolution and since our daughter couldn't enter, we were to eay ay the buffet and have it delivered there, but it was never delivered. We were also promised a 3 p.m. late checkout, then later told checkout was noon which caused unnecessary confusion. Add poor A/C, cockroaches, and being quoted $5 for a tumbler but charged $27.96 USD, and this was far from the vacation we expected. Thank you to Expedia for providing a fair resolution after the resort failed to do so. Unfortunately, we would not return or recommend this resort.

Simarjit Kaur

dengan Anak

8,0

/10

Diulas 15 minggu lalu

Expedia Group verified review

Great and fast service. Clean room with beautiful view. Staff was amazing. No access to beach as it was full of sea weed. Unpleasant smell and view of beach. Multiple pool options, along with kids pool with no bleach water. Overall experience was nice. Reducing points because of beach and not many food options.

Jesus

dengan Pasangan

10,0

/10

Diulas 15 minggu lalu

Expedia Group verified review

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