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Royal Mirage Deluxe Marrakech

Hotel
Lagi cari kamar buat kamu...
6,6
/10
Memuaskan
542 ulasan

Kesan Menginap Tamu Lain

John

10,0
/ 10
Really enjoyed my 4 night stay at the hotel. The room allocated was huge, comfortable, clean and with a lovely outlook. All of the staff were 1st class, friendly, helpful and very professional. I used the swimming pool area and gym and both were very good. The breakfasts provided by the hotel were very good with hot and cold options available. The area around the hotel is safe and there are plenty of dining out options if you don’t want to stay in the hotel. The main tourist sites in Marrakesh are all within 15/20 mins walk of the hotel. If I ever return to Marrakesh I would definitely stay at the hotel again.
Lihat terjemahan

Paola

10,0
/ 10
With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Lihat terjemahan

Nina

10,0
/ 10
I had an unforgettable stay at Hotel Royal Mirage Deluxe Marrakech! From the moment I arrived, the hospitality was outstanding. Manager Mr. Said made sure every detail was perfect, always checking in with a warm smile and genuine care. Special thanks to Zin Eddine at the front desk—so professional, kind, and helpful with everything from check-in to arranging taxis and giving me local tips. The food at the restaurant was a highlight—delicious Moroccan dishes full of flavor and beautifully presented. The chef clearly takes great pride in every plate, and the restaurant staff were so friendly and attentive. And I must mention the spa—an oasis of peace and relaxation. The hammam experience was heavenly, and the massage left me feeling completely renewed. Thank you to the whole team for making my stay so special. Highly recommended!
Lihat terjemahan
Area Akomodasi
Lihat Peta
Rue Paris, Quartier Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000

Fasilitas Utama

Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
Parkir
WiFi
Lift
Menginap di Royal Mirage Deluxe Marrakech saat anda sedang berada di Marrakesh adalah sebuah pilihan cerdas. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Royal Mirage Deluxe Marrakech

Rue Paris, Quartier Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000
Temukan Tempat Lainnya
Lobi Royal Mirage Deluxe Marrakech
Lobi 2 Royal Mirage Deluxe Marrakech

Lebih Lanjut tentang Royal Mirage Deluxe Marrakech

General


Di Marrakesh, (Gueliz)

Location


Dengan menginap di Royal Mirage Deluxe Marrakech, Anda akan berada di pusat kota Marrakesh, hanya 5 menit dengan berkendara dari Jemaa el-Fnaa dan Taman Majorelle. Hotel yang mewah ini berada 0,1 mi (0,2 km) dari Cyber Park dan 0,5 mi (0,8 km) dari Kasino de Marrakech.

Attractions


Jarak paling dekat yang ditampilkan hingga 0,1 mil dan kilometer.

Cyber Park - 0,4 km / 0,3 mi
Bab El Djedid - 0,7 km / 0,4 mi
Le Grand Casino de La Mamounia - 0,9 km / 0,5 mi
Kasino de Marrakech - 0,9 km / 0,6 mi
Pusat Kerajinan Artisanal Marrakech - 0,9 km / 0,6 mi
Place du 16 November - 1 km / 0,6 mi
Grand Poste Gueliz - 1 km / 0,6 mi
Plaza Marrakech - 1 km / 0,6 mi
Avenue Mohamed VI - 1,1 km / 0,7 mi
Place Bab Doukkala - 1,1 km / 0,7 mi
Taman Harti - 1,1 km / 0,7 mi
Ecomusee Berbere - 1,1 km / 0,7 mi
Royal Tennis Harti - 1,1 km / 0,7 mi
Masjid Bab Doukkala - 1,2 km / 0,7 mi
Istana Dar el Bacha - 1,2 km / 0,7 mi

Bandara yang dipilih untuk Royal Mirage Deluxe Marrakech adalah Marrakesh (RAK-Menara) - 5,5 km / 3,4 mi

Facilities


Manjakan diri Anda dengan mengunjungi spa, yang menawarkan pijat, perawatan tubuh, dan perawatan wajah. Jika Anda mencari pilihan rekreasi, Anda bisa memilih antara klub malam, kolam renang outdoor, dan sauna. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan toko souvenir/kios koran.

Business Facilities


Fasilitas unggulan antara lain akses Internet kabel kecepatan tinggi gratis, pusat bisnis, dan check-in ekspres. Fasilitas pertemuan di hotel ini terdiri dari ruang konferensi dan ruang rapat. Parkir mandiri gratis tersedia di lokasi.

Dining


Makanlah di VERSAILLE, salah satu 3 restoran hotel, atau tetap tinggal di kamar dan manfaatkan Layanan kamar 24 jam. Makanan ringan juga tersedia di kedai kopi/kafe.Bersantailah di penghujung hari dengan menikmati minuman di bar/lounge atau bar tepi kolam renang.

Rooms


Nikmati kenyamanan rumah Anda sendiri di salah satu dari 76 kamar yang dilengkapi dengan minibar dan televisi plasma. Kamar mempunyai balkon pribadi. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi pribadi dengan kombinasi shower/bathtub memiliki perlengkapan mandi gratis dan kloset.

Semua Fasilitas di Royal Mirage Deluxe Marrakech

Fasilitas Hiburan Royal Mirage Deluxe Marrakech
Fasilitas Hiburan
Ruangan Fungsional Royal Mirage Deluxe Marrakech
Ruangan Fungsional
Ruang untuk Umum Royal Mirage Deluxe Marrakech
Ruang untuk Umum
Lobi Royal Mirage Deluxe Marrakech
Lobi
Layanan Hotel Royal Mirage Deluxe Marrakech
Layanan Hotel

Kegiatan Lainnya

  • Kolam renang outdoor
  • Barbecue
  • Hammam / Spa Turki
  • Ruang TV
  • Spa
  • Taman
  • Sauna
  • Mandi uap
  • Kursi berjemur tepi kolam

Servis Hotel

  • Laundry
  • Staff multibahasa
  • Check-in ekspress
  • Penitipan bagasi
  • Check-out ekspress
  • Porter
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Umum

  • Area merokok
  • Banquet
  • Tempat parkir
  • Teras

Fasilitas Publik

  • Kafe
  • Kopi/teh di lobby
  • Lift
  • Brankas

Fasilitas Bisnis

  • Ruang rapat
  • Fasilitas bisnis
  • Ruang sidang
  • Fasilitas komputer

Makanan dan Minuman

  • Bar di kolam renang
  • Klub malam
  • Makanan ringan

Fasilitas Terdekat

  • Toko oleh-oleh
  • Salon rambut
  • ATM/Bank

Transportasi

  • Parkir terbatas
  • Penyewaan sepeda

Konektivitas

  • Internet Kamar
  • WiFi gratis

Fasilitas Ramah Keluarga

  • Kolam renang anak

Aksesibilitas

  • Parkir bagi penyandang disabilitas

Olahraga & Rekreasi

  • Pusat kebugaran

Kebijakan Akomodasi & Informasi Umum di Royal Mirage Deluxe Marrakech

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.

Waktu Check-in/Check-out

Check-in:
15:00 - 22:00
Check-out:
Sebelum 12:00

Petunjuk Umum Check-in

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit dan uang tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
, Resepsionis akan menyambut tamu saat kedatangan di properti. Jika ada pertanyaan, silakan hubungi pihak properti melalui informasi yang tertera dalam konfirmasi pemesanan.Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hewan Peliharaan

Pets Not Allowed
Baca Selengkapnya

Informasi Umum

Fasilitas Populer
Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift
Waktu Check-In/Check-Out
Dari 15:00 - 22:00 - sampai 12:00
Kamar yang tersedia di Royal Mirage Deluxe Marrakech
76
Lantai yang tersedia di Royal Mirage Deluxe Marrakech
3
Fasilitas lainnya di Royal Mirage Deluxe Marrakech
Kolam renang outdoor, Barbecue, Hammam / Spa Turki, Ruang TV, Spa

Pertanyaan yang sering ditanyakan di Royal Mirage Deluxe Marrakech

Fasilitas apa saja yang tersedia di Royal Mirage Deluxe Marrakech?
Royal Mirage Deluxe Marrakech memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Royal Mirage Deluxe Marrakech?
Waktu untuk check-in di Royal Mirage Deluxe Marrakech adalah mulai dari pukul 15:00 - 22:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Hotel bintang berapa Royal Mirage Deluxe Marrakech?
Royal Mirage Deluxe Marrakech memiliki 4.5 bintang
Ada berapa lantai yang tersedia di Royal Mirage Deluxe Marrakech?
Royal Mirage Deluxe Marrakech memiliki 3 kamar
Ada berapa kamar yang tersedia di Royal Mirage Deluxe Marrakech?
Royal Mirage Deluxe Marrakech memiliki 76 kamar
Lihat Semua

Review dari Tamu Lainnya di Royal Mirage Deluxe Marrakech

Rating & Review Keseluruhan Royal Mirage Deluxe Marrakech

Sumber lain (542)
6,6
Memuaskan
Dari 542 review
Kebersihan

7,2

Kenyamanan Kamar

7,2

Lokasi

8,2

Pelayanan dan Fasilitas

6,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Royal Mirage Deluxe Marrakech

Jumlah review per halaman
20
40
Review teratas
Julia
icon-dengan Teman
dengan Teman
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

The pool area is great, clean, plenty of sunbeds, towels really tatty. Hotel was obviously built to a high spec but has be left unmaintained. This would be our third visit to the hotel, mostly governed by its location. Medina 20 min walk, Gueliz 20 mins. However, the shower head and sealant now dirty, we had water coming through the light fitting on two occaisions. Reception staff, some are super helpful, some are surely and having ordered a taxi at 8am for 11am to go to the airport I was not amused that no taxi was available. It is a shame that the hotel standards have deteriorated yet again
Read More
Miloud
icon-
8,0
/10
Diulas 14 minggu lalu

Hotels.com verified review

I found the room I stayed in wasn’t sound proof. I could hear next door resident shouting on the phone.
Stéphanie Anne Sophie Le
6,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

Personnel accueillant et souriant chambre mal isolée on entend la circulation. Belle piscine.
Nahid Alami
icon-Liburan Keluarga
Liburan Keluarga
4,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

The hotel is spacey and beautiful but the service and breakfast was poor
Curtis
icon-
2,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

Hotel looks elevated on pictures. Inside is rundown and pooly maintained.
Louis Christian Pierre
8,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

Chambre propre et personnel à l’écoute ! Bien situé!
John
icon-
10,0
/10
Diulas 18 minggu lalu

Hotels.com verified review

Really enjoyed my 4 night stay at the hotel. The room allocated was huge, comfortable, clean and with a lovely outlook. All of the staff were 1st class, friendly, helpful and very professional. I used the swimming pool area and gym and both were very good. The breakfasts provided by the hotel were very good with hot and cold options available. The area around the hotel is safe and there are plenty of dining out options if you don’t want to stay in the hotel. The main tourist sites in Marrakesh are all within 15/20 mins walk of the hotel. If I ever return to Marrakesh I would definitely stay at the hotel again.
Read More
Ilhan
icon-Liburan Keluarga
Liburan Keluarga
2,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

Hotel is run down and understaffed, people that work don't know what they are doing nor can communicate. They took 20 min to find us a room service menu searching in most rooms then took 40min to make a sandwich. Phones don't dial between room to room; nor room service..only reception number who either can't understand or says someone would call you back,Forget about enjoying breakfast or spa, no one is around to ask. There were no cups, no clean tables, no tea spoons, were given some plastic spoons in the rooms as well. Soft drinks and beer were served warm out of stock room. We had Juinior Suits supposedly nicer bigger rooms, not worth it.Old frilled towels, curtains hanging on 3 hooks if that, one plug to switch between, coffee machine, fridge and a lamp. Very disappointing experience. We thought location was good for getting to places but on main road everyone honks from 7am. It was once a glorious hotel but probably 20 years ago
Read More
Gianpiero
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
4,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

Spa chiusa Massaggi non disponibili Deposito bagagli inesistente Asciugamani strappati e mancanti Porta terrazzino difettosa Non vale neanche un 3 stelle italiano Richiesto rimborso per servizi mancanti: negato dalla struttura e coperto in parte da Hotels con un buono. Da dimenticare
giovanni
icon-
2,0
/10
Diulas 34 minggu lalu

Hotels.com verified review

sporchissimo tutto, trasandato, manutenzione scarsa, polvere dappertutto, non hanno tolto nemmeno le bottiglie vuote, asciugamani vecchi e sfilacciati. Un vero scempio!!
LV
icon-Wisata
Wisata
2,0
/10
Diulas 34 minggu lalu

Expedia Group verified review

L’unica cosa è la colazione ricca di varietà e lo staff della colazione e molto educato. Il resto pulizia terribile,personale della reception non sono all’altezza. Struttura molto povera dí tutto
Fu Cheung
icon-dengan Pasangan
dengan Pasangan
4,0
/10
Diulas 39 minggu lalu

Hotels.com verified review

The room 327 was freezing because the heating system broke down. The hotel was unable to fix it despite a couple of attempts. Its technican suggested that we change the room the day after. It was 9 degrees Celcius on Nov 21 night. My wife and I suffered the freezing night. On Nov 22 morning, I talked to the hotel again that their heating system was not fixed and we must therefore change a room. The hotel replied that it was fully booked but they had some upgrade room and offered that we paid the difference. We refused, believing that it was the hotel's duty to provide rooms with suitable temperature to its guests. After a couple of hours, the heating system worked again. Also, the safe in room did not work and was never fixed. The hair dryer did not work but was later fixed. Believe or not, the mirror on wooden wall was fixed by adhesive tape. It was very difficult to open or close the door because the door frame was not straight enough. Overall, the hotel is very old. There is a good thing though. Its staff was very helpful and smiled all the time.
Read More
Kirn
icon-Perjalanan Bisnis dengan Pasangan
Perjalanan Bisnis dengan Pasangan
8,0
/10
Diulas 41 minggu lalu

Expedia Group verified review

The hotel is amazingly beautiful and really local to the centre. The staff were nice in the hotel and the room was very nice including bathroom. My only complaint is about the Spa, for two people we paid 1300 MAD for a selected service however they just completed a service which was actually not what we wanted and cost 700MAD instead. When we complained Iman the young girl was laughing at us and she needs to learn some manners. We were scammed and she told us so many lies it’s actually Terrible! This ruined our mood and left a very negative impact for our stay. Not sure why these young girls thinking of themselves and become obnoxious. We wanted our money back and she refused but we showed her on the board how much we should have been charged for what they gave us. The overbooked the ONE working lady downstairs so couldn’t complete our services properly at all!!!!!
Read More
Madeleine
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 41 minggu lalu

Expedia Group verified review

Grosses Hotel, etwas in die Jahre gekommen
Paola
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 42 minggu lalu

Expedia Group verified review

With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Farida
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 43 minggu lalu

Hotels.com verified review

Rent værelse
Hamid
2,0
/10
Diulas 55 minggu lalu

Expedia Group verified review

Very Bad service Tve not working l was waiting Ito taking 4 hours my doter room far from my room bathroom senk Block Bad experience sorry!!!!!!!!
cherif
2,0
/10
Diulas 55 minggu lalu

Expedia Group verified review

Reception manque de profetionnalisme pas sourient manque de qualification seul le directeur et les femmes menage sont tres agreables
Andrea
10,0
/10
Diulas 58 minggu lalu

Expedia Group verified review

The employees were really nice and helpful
Davina
icon-Wisata dengan Teman
Wisata dengan Teman
6,0
/10
Diulas 58 minggu lalu

Expedia Group verified review

The staff is really nice. The room, bathroom and toilet were not clean enough
Jumlah review per halaman
20
40

Siap wujudkan perjalananmu?

Buat Pesanan Sekarang
Lobi 4 Royal Mirage Deluxe Marrakech

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.

Belum menemukan apa yang kamu cari?

Lihat Akomodasi Lainnya di Marrakesh
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)

Rating & Review Keseluruhan Royal Mirage Deluxe Marrakech

Sumber lain (542)
6,6
Memuaskan
Dari 542 review
Kebersihan

7,2

Kenyamanan Kamar

7,2

Lokasi

8,2

Pelayanan dan Fasilitas

6,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Royal Mirage Deluxe Marrakech

Jumlah review per halaman
20
40
Review teratas
Julia
icon-dengan Teman
dengan Teman
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

The pool area is great, clean, plenty of sunbeds, towels really tatty. Hotel was obviously built to a high spec but has be left unmaintained. This would be our third visit to the hotel, mostly governed by its location. Medina 20 min walk, Gueliz 20 mins. However, the shower head and sealant now dirty, we had water coming through the light fitting on two occaisions. Reception staff, some are super helpful, some are surely and having ordered a taxi at 8am for 11am to go to the airport I was not amused that no taxi was available. It is a shame that the hotel standards have deteriorated yet again
Read More
Miloud
icon-
8,0
/10
Diulas 14 minggu lalu

Hotels.com verified review

I found the room I stayed in wasn’t sound proof. I could hear next door resident shouting on the phone.
Stéphanie Anne Sophie Le
6,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

Personnel accueillant et souriant chambre mal isolée on entend la circulation. Belle piscine.
Nahid Alami
icon-Liburan Keluarga
Liburan Keluarga
4,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

The hotel is spacey and beautiful but the service and breakfast was poor
Curtis
icon-
2,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

Hotel looks elevated on pictures. Inside is rundown and pooly maintained.
Louis Christian Pierre
8,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

Chambre propre et personnel à l’écoute ! Bien situé!
John
icon-
10,0
/10
Diulas 18 minggu lalu

Hotels.com verified review

Really enjoyed my 4 night stay at the hotel. The room allocated was huge, comfortable, clean and with a lovely outlook. All of the staff were 1st class, friendly, helpful and very professional. I used the swimming pool area and gym and both were very good. The breakfasts provided by the hotel were very good with hot and cold options available. The area around the hotel is safe and there are plenty of dining out options if you don’t want to stay in the hotel. The main tourist sites in Marrakesh are all within 15/20 mins walk of the hotel. If I ever return to Marrakesh I would definitely stay at the hotel again.
Read More
Ilhan
icon-Liburan Keluarga
Liburan Keluarga
2,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

Hotel is run down and understaffed, people that work don't know what they are doing nor can communicate. They took 20 min to find us a room service menu searching in most rooms then took 40min to make a sandwich. Phones don't dial between room to room; nor room service..only reception number who either can't understand or says someone would call you back,Forget about enjoying breakfast or spa, no one is around to ask. There were no cups, no clean tables, no tea spoons, were given some plastic spoons in the rooms as well. Soft drinks and beer were served warm out of stock room. We had Juinior Suits supposedly nicer bigger rooms, not worth it.Old frilled towels, curtains hanging on 3 hooks if that, one plug to switch between, coffee machine, fridge and a lamp. Very disappointing experience. We thought location was good for getting to places but on main road everyone honks from 7am. It was once a glorious hotel but probably 20 years ago
Read More
Gianpiero
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
4,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

Spa chiusa Massaggi non disponibili Deposito bagagli inesistente Asciugamani strappati e mancanti Porta terrazzino difettosa Non vale neanche un 3 stelle italiano Richiesto rimborso per servizi mancanti: negato dalla struttura e coperto in parte da Hotels con un buono. Da dimenticare
giovanni
icon-
2,0
/10
Diulas 34 minggu lalu

Hotels.com verified review

sporchissimo tutto, trasandato, manutenzione scarsa, polvere dappertutto, non hanno tolto nemmeno le bottiglie vuote, asciugamani vecchi e sfilacciati. Un vero scempio!!
LV
icon-Wisata
Wisata
2,0
/10
Diulas 34 minggu lalu

Expedia Group verified review

L’unica cosa è la colazione ricca di varietà e lo staff della colazione e molto educato. Il resto pulizia terribile,personale della reception non sono all’altezza. Struttura molto povera dí tutto
Fu Cheung
icon-dengan Pasangan
dengan Pasangan
4,0
/10
Diulas 39 minggu lalu

Hotels.com verified review

The room 327 was freezing because the heating system broke down. The hotel was unable to fix it despite a couple of attempts. Its technican suggested that we change the room the day after. It was 9 degrees Celcius on Nov 21 night. My wife and I suffered the freezing night. On Nov 22 morning, I talked to the hotel again that their heating system was not fixed and we must therefore change a room. The hotel replied that it was fully booked but they had some upgrade room and offered that we paid the difference. We refused, believing that it was the hotel's duty to provide rooms with suitable temperature to its guests. After a couple of hours, the heating system worked again. Also, the safe in room did not work and was never fixed. The hair dryer did not work but was later fixed. Believe or not, the mirror on wooden wall was fixed by adhesive tape. It was very difficult to open or close the door because the door frame was not straight enough. Overall, the hotel is very old. There is a good thing though. Its staff was very helpful and smiled all the time.
Read More
Kirn
icon-Perjalanan Bisnis dengan Pasangan
Perjalanan Bisnis dengan Pasangan
8,0
/10
Diulas 41 minggu lalu

Expedia Group verified review

The hotel is amazingly beautiful and really local to the centre. The staff were nice in the hotel and the room was very nice including bathroom. My only complaint is about the Spa, for two people we paid 1300 MAD for a selected service however they just completed a service which was actually not what we wanted and cost 700MAD instead. When we complained Iman the young girl was laughing at us and she needs to learn some manners. We were scammed and she told us so many lies it’s actually Terrible! This ruined our mood and left a very negative impact for our stay. Not sure why these young girls thinking of themselves and become obnoxious. We wanted our money back and she refused but we showed her on the board how much we should have been charged for what they gave us. The overbooked the ONE working lady downstairs so couldn’t complete our services properly at all!!!!!
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Madeleine
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 41 minggu lalu

Expedia Group verified review

Grosses Hotel, etwas in die Jahre gekommen
Paola
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 42 minggu lalu

Expedia Group verified review

With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Farida
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 43 minggu lalu

Hotels.com verified review

Rent værelse
Hamid
2,0
/10
Diulas 55 minggu lalu

Expedia Group verified review

Very Bad service Tve not working l was waiting Ito taking 4 hours my doter room far from my room bathroom senk Block Bad experience sorry!!!!!!!!
cherif
2,0
/10
Diulas 55 minggu lalu

Expedia Group verified review

Reception manque de profetionnalisme pas sourient manque de qualification seul le directeur et les femmes menage sont tres agreables
Andrea
10,0
/10
Diulas 58 minggu lalu

Expedia Group verified review

The employees were really nice and helpful
Davina
icon-Wisata dengan Teman
Wisata dengan Teman
6,0
/10
Diulas 58 minggu lalu

Expedia Group verified review

The staff is really nice. The room, bathroom and toilet were not clean enough
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