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Royal Mirage Deluxe Marrakech

Hotel
6.6
/10
Baik
541 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Paola

10.0
/ 10
With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Lihat terjemahan

Nina

10.0
/ 10
I had an unforgettable stay at Hotel Royal Mirage Deluxe Marrakech! From the moment I arrived, the hospitality was outstanding. Manager Mr. Said made sure every detail was perfect, always checking in with a warm smile and genuine care. Special thanks to Zin Eddine at the front desk—so professional, kind, and helpful with everything from check-in to arranging taxis and giving me local tips. The food at the restaurant was a highlight—delicious Moroccan dishes full of flavor and beautifully presented. The chef clearly takes great pride in every plate, and the restaurant staff were so friendly and attentive. And I must mention the spa—an oasis of peace and relaxation. The hammam experience was heavenly, and the massage left me feeling completely renewed. Thank you to the whole team for making my stay so special. Highly recommended!
Lihat terjemahan

Adrilee

10.0
/ 10
The people there were extremely friendly. We enjoyed the tea and the live music and the lobby. The rooms were clean and our maid did an excellent job of making sure we were taken care of. The balcony view of the Jr suite was better than we could’ve imagined, and this was the largest room we’ve ever gotten in our years of travel!
Lihat terjemahan
Di Kawasan
Lihat Peta
Rue Paris, Quartier Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di Royal Mirage Deluxe Marrakech ialah pilihan yang baik apabila anda melawat Marrakesh. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Royal Mirage Deluxe Marrakech

Rue Paris, Quartier Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000
Temui Lebih Banyak Tempat
Lobi Royal Mirage Deluxe Marrakech
Lobi 2 Royal Mirage Deluxe Marrakech

Ketahui Lebih Lanjut Mengenai Royal Mirage Deluxe Marrakech

Lokasi


Penginapan di Royal Mirage Deluxe Marrakech ialah pilihan yang baik apabila anda melawat Marrakesh.

Tentang Royal Mirage Deluxe Marrakech

Royal Mirage Deluxe Marrakech ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

Rawatan spa ialah salah satu ciri utama hotel. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Royal Mirage Deluxe Marrakech.

Semua kemudahan dari Royal Mirage Deluxe Marrakech

Bar, Kafe dan Lounge Royal Mirage Deluxe Marrakech
Bar, Kafe dan Lounge
Kolam Renang Royal Mirage Deluxe Marrakech
Kolam Renang
Kemudahan Hiburan Royal Mirage Deluxe Marrakech
Kemudahan Hiburan
Pusat Kecergasan Royal Mirage Deluxe Marrakech
Pusat Kecergasan
Dewan Majlis Royal Mirage Deluxe Marrakech
Dewan Majlis

Aktiviti

  • Kolam renang terbuka
  • Barbeku
  • Mandian Turki
  • Ruang TV
  • Spa
  • Taman
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Daftar masuk ekspres
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • Kedai kopi
  • Kopi/teh di lobi
  • Lif
  • Peti keselamatan

Makanan dan Minuman

  • Bar tepi kolam renang
  • Kelab malam
  • Bar snek

Umum

  • Kawasan merokok
  • Bankuet
  • Teres

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Bilik persidangan
  • Stesen komputer

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut
  • ATM/Perbankan

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Mesra Keluarga

  • Kolam renang kanak-kanak

Pengangkutan

  • Parkir terhad

Kemudahan OKU

  • Parkir mudah diakses OKU

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Royal Mirage Deluxe Marrakech

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 22:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 22:00 - hingga 12:00
Bilik tersedia di Royal Mirage Deluxe Marrakech
76
Bilangan tingkat di Royal Mirage Deluxe Marrakech
3
Fasilitas lain di Royal Mirage Deluxe Marrakech
Kolam renang terbuka, Barbeku, Mandian Turki, Ruang TV, Spa

Soalan lazim tentang Royal Mirage Deluxe Marrakech

Apa facilities yang tersedia di Royal Mirage Deluxe Marrakech?
Berikut facilities yang ada di Royal Mirage Deluxe Marrakech seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Royal Mirage Deluxe Marrakech?
Masa check-in di Royal Mirage Deluxe Marrakech bermula dari 15:00 - 22:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Royal Mirage Deluxe Marrakech?
Royal Mirage Deluxe Marrakech ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Royal Mirage Deluxe Marrakech?
Royal Mirage Deluxe Marrakech mempunyai 3 tingkat.
Berapakah jumlah bilik yang terdapat di Royal Mirage Deluxe Marrakech?
Jumlah keseluruhan bilik di Royal Mirage Deluxe Marrakech ialah 76.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Royal Mirage Deluxe Marrakech

Penilaian & Ulasan Keseluruhan Royal Mirage Deluxe Marrakech

Sumber lain (541)
6.6
Baik
Daripada 541 ulasan
Kebersihan

7.2

Keselesaan Bilik

7.2

Lokasi

8.2

Perkhidmatan dan Kemudahan

6.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Royal Mirage Deluxe Marrakech

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Ilhan
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Hotel is run down and understaffed, people that work don't know what they are doing nor can communicate. They took 20 min to find us a room service menu searching in most rooms then took 40min to make a sandwich. Phones don't dial between room to room; nor room service..only reception number who either can't understand or says someone would call you back,Forget about enjoying breakfast or spa, no one is around to ask. There were no cups, no clean tables, no tea spoons, were given some plastic spoons in the rooms as well. Soft drinks and beer were served warm out of stock room. We had Juinior Suits supposedly nicer bigger rooms, not worth it.Old frilled towels, curtains hanging on 3 hooks if that, one plug to switch between, coffee machine, fridge and a lamp. Very disappointing experience. We thought location was good for getting to places but on main road everyone honks from 7am. It was once a glorious hotel but probably 20 years ago
Read More
Gianpiero
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Spa chiusa Massaggi non disponibili Deposito bagagli inesistente Asciugamani strappati e mancanti Porta terrazzino difettosa Non vale neanche un 3 stelle italiano Richiesto rimborso per servizi mancanti: negato dalla struttura e coperto in parte da Hotels con un buono. Da dimenticare
giovanni
icon-
2.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

sporchissimo tutto, trasandato, manutenzione scarsa, polvere dappertutto, non hanno tolto nemmeno le bottiglie vuote, asciugamani vecchi e sfilacciati. Un vero scempio!!
LV
icon-
2.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

L’unica cosa è la colazione ricca di varietà e lo staff della colazione e molto educato. Il resto pulizia terribile,personale della reception non sono all’altezza. Struttura molto povera dí tutto
Fu Cheung
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

The room 327 was freezing because the heating system broke down. The hotel was unable to fix it despite a couple of attempts. Its technican suggested that we change the room the day after. It was 9 degrees Celcius on Nov 21 night. My wife and I suffered the freezing night. On Nov 22 morning, I talked to the hotel again that their heating system was not fixed and we must therefore change a room. The hotel replied that it was fully booked but they had some upgrade room and offered that we paid the difference. We refused, believing that it was the hotel's duty to provide rooms with suitable temperature to its guests. After a couple of hours, the heating system worked again. Also, the safe in room did not work and was never fixed. The hair dryer did not work but was later fixed. Believe or not, the mirror on wooden wall was fixed by adhesive tape. It was very difficult to open or close the door because the door frame was not straight enough. Overall, the hotel is very old. There is a good thing though. Its staff was very helpful and smiled all the time.
Read More
Kirn
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

The hotel is amazingly beautiful and really local to the centre. The staff were nice in the hotel and the room was very nice including bathroom. My only complaint is about the Spa, for two people we paid 1300 MAD for a selected service however they just completed a service which was actually not what we wanted and cost 700MAD instead. When we complained Iman the young girl was laughing at us and she needs to learn some manners. We were scammed and she told us so many lies it’s actually Terrible! This ruined our mood and left a very negative impact for our stay. Not sure why these young girls thinking of themselves and become obnoxious. We wanted our money back and she refused but we showed her on the board how much we should have been charged for what they gave us. The overbooked the ONE working lady downstairs so couldn’t complete our services properly at all!!!!!
Read More
Madeleine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Grosses Hotel, etwas in die Jahre gekommen
Paola
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Farida
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Rent værelse
Hamid
2.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

Very Bad service Tve not working l was waiting Ito taking 4 hours my doter room far from my room bathroom senk Block Bad experience sorry!!!!!!!!
cherif
2.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

Reception manque de profetionnalisme pas sourient manque de qualification seul le directeur et les femmes menage sont tres agreables
Andrea
10.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

The employees were really nice and helpful
Davina
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

The staff is really nice. The room, bathroom and toilet were not clean enough
Nina
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

I had an unforgettable stay at Hotel Royal Mirage Deluxe Marrakech! From the moment I arrived, the hospitality was outstanding. Manager Mr. Said made sure every detail was perfect, always checking in with a warm smile and genuine care. Special thanks to Zin Eddine at the front desk—so professional, kind, and helpful with everything from check-in to arranging taxis and giving me local tips. The food at the restaurant was a highlight—delicious Moroccan dishes full of flavor and beautifully presented. The chef clearly takes great pride in every plate, and the restaurant staff were so friendly and attentive. And I must mention the spa—an oasis of peace and relaxation. The hammam experience was heavenly, and the massage left me feeling completely renewed. Thank you to the whole team for making my stay so special. Highly recommended!
Read More
Dina
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

The property was nice. I expected a bottle of water at check in and there was none. No offer and you have to pay unlike other hotels that give you one or two small bottles in the room. No coffee machine nothing in the room and fridges empty. For a four star acclaimed hotel this is basic necessity to offer water. Additionally, when we came back after a night out, front staff asked us for our room number and I’d, we presented and walked away only to see others behind us were not asked the same. So I told the staff to do the same for those behind us unless he took issue with us. He was forced to treat earl customers the same and I did not appreciate that at all. I’m here with my aunt who covers her head and we need to be respected just like all other clients of the hotel. I was disappointed by this, lack of water and this just could have made all the difference for our stay. Pool is nice and clean, breakfast is 2/5 was not very good but the doorman was the best and most enjoyable.
Read More
Adrilee
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

The people there were extremely friendly. We enjoyed the tea and the live music and the lobby. The rooms were clean and our maid did an excellent job of making sure we were taken care of. The balcony view of the Jr suite was better than we could’ve imagined, and this was the largest room we’ve ever gotten in our years of travel!
Read More
Verified traveler
icon-
2.0
/10
Diulas 60 minggu yang lalu

Hotels.com verified review

J’ai choisi cet hôtel plutôt qu’un autre pour passer quelques nuits, mais à mon arrivée, l’accueil a été très décevant. La personne à la réception m’a ignoré, m’a demandé sèchement d’aller m’asseoir, puis a continué à discuter au téléphone sans me calculer. Heureusement, le bagagiste a pris le relais et s’est montré professionnel, mais ce n’est clairement pas l’accueil que j’attendais.
Read More
Caroline Angela
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 61 minggu yang lalu

Expedia Group verified review

Wunderschönes im marrokanischen Stil eingerichtetes Hotel, was aber im Detail 5 Sterne meiner Meinung nach nicht verdient. Die Liste ist lang. Nur einige Beispiele: Sehr laute Umgebung bis tief in die Nacht durch Clubs mit Live-Musik oder dem Straßenverkehr. Das Frühstück ist verbesserungswürdig, Note 4. Warm gehaltene Speisen sehen unappetittlich aus. Es wird nicht aufgefüllt, was alle ist, auch wenn noch genügend Zeit ist. Die Frühstückszeiten sind gut bis 10.30h. Es fehlt gängiges Geschirr wie Teelöffel, Müslischale, obwohl Cornflakes angeboten werden, kleine Schälchen für Marmelade. Alles erhält man erst auf Nachfrage. Es dauert zu lange bis freigewordene Tische sauber gemacht und abgeräumt werden. Zimmer sind sehr geräumig, Toilette vom Bad getrennt, Möbel und Schränke müssten in Ordnung gebracht werden, die Wände in Bad und Toilette sauber gemacht werden.Balkontür ließ sich nur sehr schwer öffnen, wurde nicht in Ordnung gebracht. Zimmertür lässt sich von außen nur mit einem großen Knall schließen bei vielen Zimmern. Die Liste ist lang, daher für mich keine 5 Sterne. Das Personal ist sehr freundlich und bemüht.
Read More
Matthew
8.0
/10
Diulas 70 minggu yang lalu

Expedia Group verified review

Very good location close to the market and the centre of Marrakesh yet enough out of the way to be very quiet
R N
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

Lovely hotel that could perhaps have done with a little more TLC. The floor in my room was well past it's sell by date and the WiFi was a bit flakey.
Bilangan ulasan setiap halaman
20
40

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Tempah Penginapan Anda Sekarang
Lobi 4 Royal Mirage Deluxe Marrakech

Penafian

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Penilaian & Ulasan Keseluruhan Royal Mirage Deluxe Marrakech

Sumber lain (541)
6.6
Baik
Daripada 541 ulasan
Kebersihan

7.2

Keselesaan Bilik

7.2

Lokasi

8.2

Perkhidmatan dan Kemudahan

6.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Royal Mirage Deluxe Marrakech

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Ilhan
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Hotel is run down and understaffed, people that work don't know what they are doing nor can communicate. They took 20 min to find us a room service menu searching in most rooms then took 40min to make a sandwich. Phones don't dial between room to room; nor room service..only reception number who either can't understand or says someone would call you back,Forget about enjoying breakfast or spa, no one is around to ask. There were no cups, no clean tables, no tea spoons, were given some plastic spoons in the rooms as well. Soft drinks and beer were served warm out of stock room. We had Juinior Suits supposedly nicer bigger rooms, not worth it.Old frilled towels, curtains hanging on 3 hooks if that, one plug to switch between, coffee machine, fridge and a lamp. Very disappointing experience. We thought location was good for getting to places but on main road everyone honks from 7am. It was once a glorious hotel but probably 20 years ago
Read More
Gianpiero
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Spa chiusa Massaggi non disponibili Deposito bagagli inesistente Asciugamani strappati e mancanti Porta terrazzino difettosa Non vale neanche un 3 stelle italiano Richiesto rimborso per servizi mancanti: negato dalla struttura e coperto in parte da Hotels con un buono. Da dimenticare
giovanni
icon-
2.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

sporchissimo tutto, trasandato, manutenzione scarsa, polvere dappertutto, non hanno tolto nemmeno le bottiglie vuote, asciugamani vecchi e sfilacciati. Un vero scempio!!
LV
icon-
2.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

L’unica cosa è la colazione ricca di varietà e lo staff della colazione e molto educato. Il resto pulizia terribile,personale della reception non sono all’altezza. Struttura molto povera dí tutto
Fu Cheung
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

The room 327 was freezing because the heating system broke down. The hotel was unable to fix it despite a couple of attempts. Its technican suggested that we change the room the day after. It was 9 degrees Celcius on Nov 21 night. My wife and I suffered the freezing night. On Nov 22 morning, I talked to the hotel again that their heating system was not fixed and we must therefore change a room. The hotel replied that it was fully booked but they had some upgrade room and offered that we paid the difference. We refused, believing that it was the hotel's duty to provide rooms with suitable temperature to its guests. After a couple of hours, the heating system worked again. Also, the safe in room did not work and was never fixed. The hair dryer did not work but was later fixed. Believe or not, the mirror on wooden wall was fixed by adhesive tape. It was very difficult to open or close the door because the door frame was not straight enough. Overall, the hotel is very old. There is a good thing though. Its staff was very helpful and smiled all the time.
Read More
Kirn
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

The hotel is amazingly beautiful and really local to the centre. The staff were nice in the hotel and the room was very nice including bathroom. My only complaint is about the Spa, for two people we paid 1300 MAD for a selected service however they just completed a service which was actually not what we wanted and cost 700MAD instead. When we complained Iman the young girl was laughing at us and she needs to learn some manners. We were scammed and she told us so many lies it’s actually Terrible! This ruined our mood and left a very negative impact for our stay. Not sure why these young girls thinking of themselves and become obnoxious. We wanted our money back and she refused but we showed her on the board how much we should have been charged for what they gave us. The overbooked the ONE working lady downstairs so couldn’t complete our services properly at all!!!!!
Read More
Madeleine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Grosses Hotel, etwas in die Jahre gekommen
Paola
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Farida
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Rent værelse
Hamid
2.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

Very Bad service Tve not working l was waiting Ito taking 4 hours my doter room far from my room bathroom senk Block Bad experience sorry!!!!!!!!
cherif
2.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

Reception manque de profetionnalisme pas sourient manque de qualification seul le directeur et les femmes menage sont tres agreables
Andrea
10.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

The employees were really nice and helpful
Davina
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

The staff is really nice. The room, bathroom and toilet were not clean enough
Nina
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

I had an unforgettable stay at Hotel Royal Mirage Deluxe Marrakech! From the moment I arrived, the hospitality was outstanding. Manager Mr. Said made sure every detail was perfect, always checking in with a warm smile and genuine care. Special thanks to Zin Eddine at the front desk—so professional, kind, and helpful with everything from check-in to arranging taxis and giving me local tips. The food at the restaurant was a highlight—delicious Moroccan dishes full of flavor and beautifully presented. The chef clearly takes great pride in every plate, and the restaurant staff were so friendly and attentive. And I must mention the spa—an oasis of peace and relaxation. The hammam experience was heavenly, and the massage left me feeling completely renewed. Thank you to the whole team for making my stay so special. Highly recommended!
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Dina
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

The property was nice. I expected a bottle of water at check in and there was none. No offer and you have to pay unlike other hotels that give you one or two small bottles in the room. No coffee machine nothing in the room and fridges empty. For a four star acclaimed hotel this is basic necessity to offer water. Additionally, when we came back after a night out, front staff asked us for our room number and I’d, we presented and walked away only to see others behind us were not asked the same. So I told the staff to do the same for those behind us unless he took issue with us. He was forced to treat earl customers the same and I did not appreciate that at all. I’m here with my aunt who covers her head and we need to be respected just like all other clients of the hotel. I was disappointed by this, lack of water and this just could have made all the difference for our stay. Pool is nice and clean, breakfast is 2/5 was not very good but the doorman was the best and most enjoyable.
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Adrilee
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

The people there were extremely friendly. We enjoyed the tea and the live music and the lobby. The rooms were clean and our maid did an excellent job of making sure we were taken care of. The balcony view of the Jr suite was better than we could’ve imagined, and this was the largest room we’ve ever gotten in our years of travel!
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Verified traveler
icon-
2.0
/10
Diulas 60 minggu yang lalu

Hotels.com verified review

J’ai choisi cet hôtel plutôt qu’un autre pour passer quelques nuits, mais à mon arrivée, l’accueil a été très décevant. La personne à la réception m’a ignoré, m’a demandé sèchement d’aller m’asseoir, puis a continué à discuter au téléphone sans me calculer. Heureusement, le bagagiste a pris le relais et s’est montré professionnel, mais ce n’est clairement pas l’accueil que j’attendais.
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Caroline Angela
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 61 minggu yang lalu

Expedia Group verified review

Wunderschönes im marrokanischen Stil eingerichtetes Hotel, was aber im Detail 5 Sterne meiner Meinung nach nicht verdient. Die Liste ist lang. Nur einige Beispiele: Sehr laute Umgebung bis tief in die Nacht durch Clubs mit Live-Musik oder dem Straßenverkehr. Das Frühstück ist verbesserungswürdig, Note 4. Warm gehaltene Speisen sehen unappetittlich aus. Es wird nicht aufgefüllt, was alle ist, auch wenn noch genügend Zeit ist. Die Frühstückszeiten sind gut bis 10.30h. Es fehlt gängiges Geschirr wie Teelöffel, Müslischale, obwohl Cornflakes angeboten werden, kleine Schälchen für Marmelade. Alles erhält man erst auf Nachfrage. Es dauert zu lange bis freigewordene Tische sauber gemacht und abgeräumt werden. Zimmer sind sehr geräumig, Toilette vom Bad getrennt, Möbel und Schränke müssten in Ordnung gebracht werden, die Wände in Bad und Toilette sauber gemacht werden.Balkontür ließ sich nur sehr schwer öffnen, wurde nicht in Ordnung gebracht. Zimmertür lässt sich von außen nur mit einem großen Knall schließen bei vielen Zimmern. Die Liste ist lang, daher für mich keine 5 Sterne. Das Personal ist sehr freundlich und bemüht.
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Matthew
8.0
/10
Diulas 70 minggu yang lalu

Expedia Group verified review

Very good location close to the market and the centre of Marrakesh yet enough out of the way to be very quiet
R N
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

Lovely hotel that could perhaps have done with a little more TLC. The floor in my room was well past it's sell by date and the WiFi was a bit flakey.
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