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Royal Mirage Deluxe Marrakech

Hotel
Mencari bilik untuk anda...
6.6
/10
Baik
542 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

John

10.0
/ 10
Really enjoyed my 4 night stay at the hotel. The room allocated was huge, comfortable, clean and with a lovely outlook. All of the staff were 1st class, friendly, helpful and very professional. I used the swimming pool area and gym and both were very good. The breakfasts provided by the hotel were very good with hot and cold options available. The area around the hotel is safe and there are plenty of dining out options if you don’t want to stay in the hotel. The main tourist sites in Marrakesh are all within 15/20 mins walk of the hotel. If I ever return to Marrakesh I would definitely stay at the hotel again.
Lihat terjemahan

Paola

10.0
/ 10
With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Lihat terjemahan

Nina

10.0
/ 10
I had an unforgettable stay at Hotel Royal Mirage Deluxe Marrakech! From the moment I arrived, the hospitality was outstanding. Manager Mr. Said made sure every detail was perfect, always checking in with a warm smile and genuine care. Special thanks to Zin Eddine at the front desk—so professional, kind, and helpful with everything from check-in to arranging taxis and giving me local tips. The food at the restaurant was a highlight—delicious Moroccan dishes full of flavor and beautifully presented. The chef clearly takes great pride in every plate, and the restaurant staff were so friendly and attentive. And I must mention the spa—an oasis of peace and relaxation. The hammam experience was heavenly, and the massage left me feeling completely renewed. Thank you to the whole team for making my stay so special. Highly recommended!
Lihat terjemahan
Di Kawasan
Lihat Peta
Rue Paris, Quartier Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di Royal Mirage Deluxe Marrakech ialah pilihan yang baik apabila anda melawat Marrakesh. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Royal Mirage Deluxe Marrakech

Rue Paris, Quartier Hivernage, Marrakesh, Marrakesh-Safi, Morocco, 40000
Temui Lebih Banyak Tempat
Lobi Royal Mirage Deluxe Marrakech
Lobi 2 Royal Mirage Deluxe Marrakech

Ketahui Lebih Lanjut Mengenai Royal Mirage Deluxe Marrakech

General


Dalam kejiranan (Gueliz) di Marrakech

Location


Dengan penginapan di Royal Mirage Deluxe Marrakech, anda akan berada betul-betul di tengah Marrakech, dalam lingkungan 5 minit memandu dari Jemaa el-Fnaa dan Taman Majorelle. Hotel mewah ini berada 0.2 km dari Cyber Park dan 0.8 km dari Kasino Marrakech.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Cyber Park - 0.4 km / 0.3 mi
Bab El Djedid - 0.7 km / 0.4 mi
Le Grand Casino de La Mamounia - 0.9 km / 0.5 mi
Kasino Marrakech - 0.9 km / 0.6 mi
Pusat Kraf Artisanal Marrakech - 0.9 km / 0.6 mi
Place du 16 November - 1 km / 0.6 mi
Grand Poste Gueliz - 1 km / 0.6 mi
Plaza Marrakech - 1 km / 0.6 mi
Avenue Mohamed VI - 1.1 km / 0.7 mi
Place Bab Doukkala - 1.1 km / 0.7 mi
Taman Harti - 1.1 km / 0.7 mi
Ecomusee Berbere - 1.1 km / 0.7 mi
Tenis Diraja Harti - 1.1 km / 0.7 mi
Masjid Bab Doukkala - 1.2 km / 0.7 mi
Istana Dar el Bacha - 1.2 km / 0.7 mi

Lapangan terbang pilihan untuk Royal Mirage Deluxe Marrakech adalah Marrakech (RAK-Menara) - 5.5 km / 3.4 bt

Facilities


Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Jika anda inginkan peluang rekreasi, anda akan mendapati kelab malam, kolam renang terbuka dan sauna. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan dan daftar masuk ekspres. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Menjamu selera di VERSAILLE, salah sebuah daripada 3 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Hilangkan rasa letih di penghujung hari dengan minuman di bar/ruang istirahat atau bar tepi kolam.

Rooms


Selesakan diri anda di salah satu daripada 76 bilik tamu yang menampilkan bar mini dan Televisyen Plasma. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan bidet.

Semua kemudahan dari Royal Mirage Deluxe Marrakech

Kemudahan Hiburan Royal Mirage Deluxe Marrakech
Kemudahan Hiburan
Dewan Majlis Royal Mirage Deluxe Marrakech
Dewan Majlis
Ruang Umum Royal Mirage Deluxe Marrakech
Ruang Umum
Lobi Royal Mirage Deluxe Marrakech
Lobi
Perkhidmatan Hotel Royal Mirage Deluxe Marrakech
Perkhidmatan Hotel

Aktiviti

  • Kolam renang terbuka
  • Barbeku
  • Mandian Turki
  • Ruang TV
  • Spa
  • Taman
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Daftar masuk ekspres
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Kawasan merokok
  • Bankuet
  • Parkir
  • Teres

Kemudahan Umum

  • Kedai kopi
  • Kopi/teh di lobi
  • Lif
  • Peti keselamatan

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Kemudahan perniagaan
  • Bilik persidangan
  • Stesen komputer

Makanan dan Minuman

  • Bar tepi kolam renang
  • Kelab malam
  • Bar snek

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut
  • ATM/Perbankan

Pengangkutan

  • Parkir terhad
  • Sewaan basikal

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Mesra Keluarga

  • Kolam renang kanak-kanak

Kemudahan OKU

  • Parkir mudah diakses OKU

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Royal Mirage Deluxe Marrakech

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 22:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 22:00 - hingga 12:00
Bilik tersedia di Royal Mirage Deluxe Marrakech
76
Bilangan tingkat di Royal Mirage Deluxe Marrakech
3
Fasilitas lain di Royal Mirage Deluxe Marrakech
Kolam renang terbuka, Barbeku, Mandian Turki, Ruang TV, Spa

Soalan lazim tentang Royal Mirage Deluxe Marrakech

Apa facilities yang tersedia di Royal Mirage Deluxe Marrakech?
Berikut facilities yang ada di Royal Mirage Deluxe Marrakech seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Royal Mirage Deluxe Marrakech?
Masa check-in di Royal Mirage Deluxe Marrakech bermula dari 15:00 - 22:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Royal Mirage Deluxe Marrakech?
Royal Mirage Deluxe Marrakech ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Royal Mirage Deluxe Marrakech?
Royal Mirage Deluxe Marrakech mempunyai 3 tingkat.
Berapakah jumlah bilik yang terdapat di Royal Mirage Deluxe Marrakech?
Jumlah keseluruhan bilik di Royal Mirage Deluxe Marrakech ialah 76.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Royal Mirage Deluxe Marrakech

Penilaian & Ulasan Keseluruhan Royal Mirage Deluxe Marrakech

Sumber lain (542)
6.6
Baik
Daripada 542 ulasan
Kebersihan

7.2

Keselesaan Bilik

7.2

Lokasi

8.2

Perkhidmatan dan Kemudahan

6.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Royal Mirage Deluxe Marrakech

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Julia
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The pool area is great, clean, plenty of sunbeds, towels really tatty. Hotel was obviously built to a high spec but has be left unmaintained. This would be our third visit to the hotel, mostly governed by its location. Medina 20 min walk, Gueliz 20 mins. However, the shower head and sealant now dirty, we had water coming through the light fitting on two occaisions. Reception staff, some are super helpful, some are surely and having ordered a taxi at 8am for 11am to go to the airport I was not amused that no taxi was available. It is a shame that the hotel standards have deteriorated yet again
Read More
Miloud
icon-
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

I found the room I stayed in wasn’t sound proof. I could hear next door resident shouting on the phone.
Stéphanie Anne Sophie Le
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Personnel accueillant et souriant chambre mal isolée on entend la circulation. Belle piscine.
Nahid Alami
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The hotel is spacey and beautiful but the service and breakfast was poor
Curtis
icon-
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Hotel looks elevated on pictures. Inside is rundown and pooly maintained.
Louis Christian Pierre
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Chambre propre et personnel à l’écoute ! Bien situé!
John
icon-
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Really enjoyed my 4 night stay at the hotel. The room allocated was huge, comfortable, clean and with a lovely outlook. All of the staff were 1st class, friendly, helpful and very professional. I used the swimming pool area and gym and both were very good. The breakfasts provided by the hotel were very good with hot and cold options available. The area around the hotel is safe and there are plenty of dining out options if you don’t want to stay in the hotel. The main tourist sites in Marrakesh are all within 15/20 mins walk of the hotel. If I ever return to Marrakesh I would definitely stay at the hotel again.
Read More
Ilhan
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Hotel is run down and understaffed, people that work don't know what they are doing nor can communicate. They took 20 min to find us a room service menu searching in most rooms then took 40min to make a sandwich. Phones don't dial between room to room; nor room service..only reception number who either can't understand or says someone would call you back,Forget about enjoying breakfast or spa, no one is around to ask. There were no cups, no clean tables, no tea spoons, were given some plastic spoons in the rooms as well. Soft drinks and beer were served warm out of stock room. We had Juinior Suits supposedly nicer bigger rooms, not worth it.Old frilled towels, curtains hanging on 3 hooks if that, one plug to switch between, coffee machine, fridge and a lamp. Very disappointing experience. We thought location was good for getting to places but on main road everyone honks from 7am. It was once a glorious hotel but probably 20 years ago
Read More
Gianpiero
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
4.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Spa chiusa Massaggi non disponibili Deposito bagagli inesistente Asciugamani strappati e mancanti Porta terrazzino difettosa Non vale neanche un 3 stelle italiano Richiesto rimborso per servizi mancanti: negato dalla struttura e coperto in parte da Hotels con un buono. Da dimenticare
giovanni
icon-
2.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

sporchissimo tutto, trasandato, manutenzione scarsa, polvere dappertutto, non hanno tolto nemmeno le bottiglie vuote, asciugamani vecchi e sfilacciati. Un vero scempio!!
LV
icon-Rekreasi
Rekreasi
2.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

L’unica cosa è la colazione ricca di varietà e lo staff della colazione e molto educato. Il resto pulizia terribile,personale della reception non sono all’altezza. Struttura molto povera dí tutto
Fu Cheung
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

The room 327 was freezing because the heating system broke down. The hotel was unable to fix it despite a couple of attempts. Its technican suggested that we change the room the day after. It was 9 degrees Celcius on Nov 21 night. My wife and I suffered the freezing night. On Nov 22 morning, I talked to the hotel again that their heating system was not fixed and we must therefore change a room. The hotel replied that it was fully booked but they had some upgrade room and offered that we paid the difference. We refused, believing that it was the hotel's duty to provide rooms with suitable temperature to its guests. After a couple of hours, the heating system worked again. Also, the safe in room did not work and was never fixed. The hair dryer did not work but was later fixed. Believe or not, the mirror on wooden wall was fixed by adhesive tape. It was very difficult to open or close the door because the door frame was not straight enough. Overall, the hotel is very old. There is a good thing though. Its staff was very helpful and smiled all the time.
Read More
Kirn
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

The hotel is amazingly beautiful and really local to the centre. The staff were nice in the hotel and the room was very nice including bathroom. My only complaint is about the Spa, for two people we paid 1300 MAD for a selected service however they just completed a service which was actually not what we wanted and cost 700MAD instead. When we complained Iman the young girl was laughing at us and she needs to learn some manners. We were scammed and she told us so many lies it’s actually Terrible! This ruined our mood and left a very negative impact for our stay. Not sure why these young girls thinking of themselves and become obnoxious. We wanted our money back and she refused but we showed her on the board how much we should have been charged for what they gave us. The overbooked the ONE working lady downstairs so couldn’t complete our services properly at all!!!!!
Read More
Madeleine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Grosses Hotel, etwas in die Jahre gekommen
Paola
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Farida
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

Rent værelse
Hamid
2.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Very Bad service Tve not working l was waiting Ito taking 4 hours my doter room far from my room bathroom senk Block Bad experience sorry!!!!!!!!
cherif
2.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Reception manque de profetionnalisme pas sourient manque de qualification seul le directeur et les femmes menage sont tres agreables
Andrea
10.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

The employees were really nice and helpful
Davina
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

The staff is really nice. The room, bathroom and toilet were not clean enough
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Royal Mirage Deluxe Marrakech

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Penilaian & Ulasan Keseluruhan Royal Mirage Deluxe Marrakech

Sumber lain (542)
6.6
Baik
Daripada 542 ulasan
Kebersihan

7.2

Keselesaan Bilik

7.2

Lokasi

8.2

Perkhidmatan dan Kemudahan

6.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Royal Mirage Deluxe Marrakech

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Julia
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The pool area is great, clean, plenty of sunbeds, towels really tatty. Hotel was obviously built to a high spec but has be left unmaintained. This would be our third visit to the hotel, mostly governed by its location. Medina 20 min walk, Gueliz 20 mins. However, the shower head and sealant now dirty, we had water coming through the light fitting on two occaisions. Reception staff, some are super helpful, some are surely and having ordered a taxi at 8am for 11am to go to the airport I was not amused that no taxi was available. It is a shame that the hotel standards have deteriorated yet again
Read More
Miloud
icon-
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

I found the room I stayed in wasn’t sound proof. I could hear next door resident shouting on the phone.
Stéphanie Anne Sophie Le
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Personnel accueillant et souriant chambre mal isolée on entend la circulation. Belle piscine.
Nahid Alami
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The hotel is spacey and beautiful but the service and breakfast was poor
Curtis
icon-
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Hotel looks elevated on pictures. Inside is rundown and pooly maintained.
Louis Christian Pierre
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Chambre propre et personnel à l’écoute ! Bien situé!
John
icon-
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Really enjoyed my 4 night stay at the hotel. The room allocated was huge, comfortable, clean and with a lovely outlook. All of the staff were 1st class, friendly, helpful and very professional. I used the swimming pool area and gym and both were very good. The breakfasts provided by the hotel were very good with hot and cold options available. The area around the hotel is safe and there are plenty of dining out options if you don’t want to stay in the hotel. The main tourist sites in Marrakesh are all within 15/20 mins walk of the hotel. If I ever return to Marrakesh I would definitely stay at the hotel again.
Read More
Ilhan
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Hotel is run down and understaffed, people that work don't know what they are doing nor can communicate. They took 20 min to find us a room service menu searching in most rooms then took 40min to make a sandwich. Phones don't dial between room to room; nor room service..only reception number who either can't understand or says someone would call you back,Forget about enjoying breakfast or spa, no one is around to ask. There were no cups, no clean tables, no tea spoons, were given some plastic spoons in the rooms as well. Soft drinks and beer were served warm out of stock room. We had Juinior Suits supposedly nicer bigger rooms, not worth it.Old frilled towels, curtains hanging on 3 hooks if that, one plug to switch between, coffee machine, fridge and a lamp. Very disappointing experience. We thought location was good for getting to places but on main road everyone honks from 7am. It was once a glorious hotel but probably 20 years ago
Read More
Gianpiero
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
4.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Spa chiusa Massaggi non disponibili Deposito bagagli inesistente Asciugamani strappati e mancanti Porta terrazzino difettosa Non vale neanche un 3 stelle italiano Richiesto rimborso per servizi mancanti: negato dalla struttura e coperto in parte da Hotels con un buono. Da dimenticare
giovanni
icon-
2.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

sporchissimo tutto, trasandato, manutenzione scarsa, polvere dappertutto, non hanno tolto nemmeno le bottiglie vuote, asciugamani vecchi e sfilacciati. Un vero scempio!!
LV
icon-Rekreasi
Rekreasi
2.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

L’unica cosa è la colazione ricca di varietà e lo staff della colazione e molto educato. Il resto pulizia terribile,personale della reception non sono all’altezza. Struttura molto povera dí tutto
Fu Cheung
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

The room 327 was freezing because the heating system broke down. The hotel was unable to fix it despite a couple of attempts. Its technican suggested that we change the room the day after. It was 9 degrees Celcius on Nov 21 night. My wife and I suffered the freezing night. On Nov 22 morning, I talked to the hotel again that their heating system was not fixed and we must therefore change a room. The hotel replied that it was fully booked but they had some upgrade room and offered that we paid the difference. We refused, believing that it was the hotel's duty to provide rooms with suitable temperature to its guests. After a couple of hours, the heating system worked again. Also, the safe in room did not work and was never fixed. The hair dryer did not work but was later fixed. Believe or not, the mirror on wooden wall was fixed by adhesive tape. It was very difficult to open or close the door because the door frame was not straight enough. Overall, the hotel is very old. There is a good thing though. Its staff was very helpful and smiled all the time.
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Kirn
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

The hotel is amazingly beautiful and really local to the centre. The staff were nice in the hotel and the room was very nice including bathroom. My only complaint is about the Spa, for two people we paid 1300 MAD for a selected service however they just completed a service which was actually not what we wanted and cost 700MAD instead. When we complained Iman the young girl was laughing at us and she needs to learn some manners. We were scammed and she told us so many lies it’s actually Terrible! This ruined our mood and left a very negative impact for our stay. Not sure why these young girls thinking of themselves and become obnoxious. We wanted our money back and she refused but we showed her on the board how much we should have been charged for what they gave us. The overbooked the ONE working lady downstairs so couldn’t complete our services properly at all!!!!!
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Madeleine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Grosses Hotel, etwas in die Jahre gekommen
Paola
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

With its architecture, refined design, and regal décor, the Royal Mirage Deluxe gives you the best of Marrakesh, and it's close to the vibrant city center, the Medina, and the many treasures of the ochre city. Do not expect a modern hotel or perfectly working appliances but authenticity, charm, and timeless magic.
Farida
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

Rent værelse
Hamid
2.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Very Bad service Tve not working l was waiting Ito taking 4 hours my doter room far from my room bathroom senk Block Bad experience sorry!!!!!!!!
cherif
2.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Reception manque de profetionnalisme pas sourient manque de qualification seul le directeur et les femmes menage sont tres agreables
Andrea
10.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

The employees were really nice and helpful
Davina
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

The staff is really nice. The room, bathroom and toilet were not clean enough
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