Henann Regency Resort and Spa

Saat check-in, Anda wajib membawa Kartu Identitas, Valid government issued ID (locals) or passport copy (foreign nationals) showing the exact name as registered on the voucher during the check-in verification procedure.. Mohon bawa dokumen dalam bentuk fisik.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Kindly be informed that hotel's fitness center / gym is now open but with additional fee, kindly approach our Front Office Team for further assistance.
Extra person fee (10 years old and up) and extra kid fee (5-9 years old) shall apply to all excess number of guest/s per room (maximum of 1 person only). Take note that your room rate is inclusive of complimentary breakfast which is good for 2 persons only (for twin/double sharing rooms) and 4 persons only (for Family room, Royal Suite and Presidential Suite).
Child Policy (Age during the travel date): 0 - 4 - Free of Charge/ Sneak-in (no bed) | (maximum one infant only); excess infant – kid rate shall apply 5 - 9 - Kid Rate shall apply 10 yrs old and above - considered Adult | Extra Person Rate shall apply *present valid ID with birthdates (birth certificate if no ID) upon check-in, otherwise, adult rate shall apply* Children 5-9 years old can no longer stay for free as we are now charging them the kid fee, only kids 4 years old and below are free of charge (maximum of 1 kid per room can be treated as free/sneak-in).
Incidental deposit of PHP 2000 or higher (depends on the room category booked) per room per night is required upon check-in. This is refundable upon check-out should there be no charges incurred during the stay.
Airport transfer is available at an additional charge. In order to reserve it, please inform the property of your flight arrival details at least 48 hours before arrival date, otherwise, transfers won’t be arranged.
Please be informed that Superior Rooms can either have 2 single beds or 1 king bed (subject to availability). Rooms have no veranda, no view and no bathtub at all. All rooms are located at the North Wing.
Room rate on December 31, 2024 stay date includes common buffet dinner for 2 persons and 4 persons for Family Room, Presidential and Royal Suites. To guarantee the room/s booked for you, extra person/s are also required to pay dinner upon check-in based on the prevailing rate. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guest/s cannot take the meal due to flight time, late arrival or other reasons.
Mandatory Dinner for bookings passing Chinese New Year (rate and date to be advised) is not yet included in the room charge. This will be billed on top of the room rate as soon as the dinner rates are available payable upon check-in. Minimum of 2 persons and 4 persons for Family Room, Presidential and Royal Suites. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guest/s cannot take the meal due to flight time, late arrival or other reasons.