Henann Tawala Resort

This property does not appear to make any exceptions, even in the event of personal emergencies. I recently lost an immediate family member just days before my scheduled booking and my request for cancellation was declined. I would urge others to carefully consider this when making a reservation, as my experience reflected a lack of compassion during a difficult time.

호텔 구조상 소리 울림이 커요. 그리고 조식구성 별로에요 과일이 진짜 없더라구요 망고 없는거 충격…

직원을 모두 친절하고, 공간도 청결하게 잘 유지 되었어요. 수영장도 이용하기 편리했습니다. 그렇지만 갇혀 있는 구조라서 그런지 리조트만 들어서면 너무 습해서 힘들었어요.

I love the breakfast buffet. The food taste excellent and a lot of choices. I like how the staff are accommodating. I just wish that they would open the pool until 10 or 11 pm.

The Hotel is massive and always busy. The amenities are in best level. The room is amazing. The hospitality and customer service from the staffs are impeccably above and beyond.

3대가 함께 묵었어요. 룸 클린서비스도 만족스럽고 다들 친절했습니다. 풀 이용시간이 다소 짧은것과 과일 커팅 서비스가 유료인 것, 조식 머신커피는 추가 비용이 붙는 점 등은 아쉬워요.

Good resort located in alona beach. New buildings and wide rooms, services are oriented for korean people (food included) Who are the 95% of the total guests. Invest all on the korean market will be a good choice for the future?

1 bad thing. There 3 Hennans next to each other. Only 1 has beach access and its not this one. You are treated as second class guests because of that. You have to pay to use the gym. You cannot use the beach fronts swimmimg pool.

The swimming pool was nice! The hotel was also nice.

Awesome service! Visiting from Hawaii although I was born in Cagayan De Oro, and resided in Sagbayan Bohol, left at the age of 6 to Hawaii! Love the resort! Stayed at sister property Henann Alona

This Resort is amazing! The staff is the absolute Best.

Family oriented resort

Excellent

We really enjoyed this resort! Amazing staff, beautiful facility and great location.

Staff are outstanding! Really willing to help and accommodating. Thank you!

Beach

Only i can say very Strict

Asså wow. Før avreise hadde vi ikke helt forstått at Henann var en del av 3 hoteller som er innenfor samme gjerder(Alona, Tawala og Premier). Det er mye vakter og personalet på området som føltes veldig trygt. Vi var på Henann Tawala. Henann Alona er det som er nærmest havet. Likevel likte vi Tawala svært godt, fremdeles kort vei til stranden da det er plassert rett bak Alona hotellet. Får ikke bruke solsengene som tilhører alona, men det var ingen problem for oss. Det er solsenger på stranden som er både for de på Alona og de på Tawala. Stort pluss at det ALLTID var ledige solsenger uansett når på dagen du kom, selvom vi var der i slutten av mars og hotellet var fullbooket. Ingen som driver med denne ukulturen hvor de våkner tidlig for å holde av senger noe som var så deilig. Svært hyggelig personalet. Stort og fint hotellrom, med gode senger. Ekstra ros til resturanten Christina de har på området, nydelig mat.

Terrible service and staff. Do not stay here. They only want your money and do not care about providing service to you as a guest. For the cost of the hotel, there are far better options in the area that can provide a more customer oriented service. Stay away.

The best part was the pool right outside the room! OMG! And the ability to walk through