Mount Lavinia Hotel

Personal increíble, todo muy atentos y amables, habitación muy grande aunque todo antiguo y viejo, pero eso no me importó. Recomiendo

Is this hotel really four-star standard⁉️ I traveled from the USA to visit my family in Sri Lanka and reserved a two-night stay at Mount Lavinia Hotel. After more than 32 hours of flying, I arrived just before check-in time only to be told they couldn’t find my reservation. First, I want to give credit to the staff — they did their very best to accommodate me and were kind and professional throughout. However, the property management has clearly neglected many necessary updates. The hotel does not meet four-star standards. From the lobby to the rooms, the entire place needs serious renovation. There’s a musty, moldy smell throughout. The rooms were dirty — stained carpets, cracked and broken walls, damaged bathroom tiles and tubs, and very poor lighting that made everything feel dark and uninviting. I had to wait nearly an hour before they finally sorted out my room. Breakfast was great, and again, the staff were lovely — but overall, this place is not worth the money. It’s really sad because this is a gorgeous historic building in an amazing beachfront location. With proper upkeep and modernization, it could be truly exceptional.🔥❤️ Sudath

Staff was very friendly and helpful

The hotel still has the charm . The doormen make it , dressed the part and charming . The rooms are now shabby ,dirty , grouting all black in bathroom , bedroom walls are mouldy and the carpets need ripping out . 3 star at best The sun loungers poolside have nice thick mattress on so comfort exceeds the Kingsbury and cinnamon lakeside as we have stayed in all three this trip .

Room had bugs, feels like you're in the 1800s. I only stayed for one day and checked out, and asked for a cancellation of the second day but they didn't allow it for some reason. I didn't even stay the second day. Would not recommend. Food was great though.

Very friendly and helpful staff. Very good buffet breakfasts and evening meals. Attractive location. Noisy but efficient aircon. Balcony with an ocean view. Generally quite clean but rooms quite tired and some parts need uregent maintenance e.g. the cranky lifts.

Yes room was clean, staff very very polite but reception took hours to find me a room key after mins snapped.

Rooms are tied, staff excellent

The room was clean. Bathroom and room fixtures and fittings need urgent updating. Electrical points, switches, shower were found wanting. The wooden floors in the corridors were in places in a state of disrepair. The hotel still retains its old charm and the staff are pleasant and I was impressed with the service provided.

It was amazing, love the hospitality. Breakfast, plenty to choose. We had supper English dinner on Thursday.

Det är ett fantastiskt boende trots lite slitet. Här får man uppleva Sri Lankesiska bröllop varje dag och uppleva en annan tidsera Kollonialtiden Swingpoolen ligger med en fantastisk utsikt över bukten och den Sri Lankesiska vänligheten genomsyrar hotellet Deras buffé är fantastisk Jag blir varm i själen över detta stället Rose Marie Göteborg

Staff was very courteous but the hallways on the 4 th floor were dilapidated and in need of serious repairs. It’s a beautiful location and a grand colonial hotel which is a national treasure. It’s sad that the rooms and plumbing are in pretty bad shape. I would love to stay there again provided the bathrooms, tge plumbing and the hallway conditions are improved

Location is fantastic, beach and pool and breakfast are still amazing, but rooms are very tired and mine smelt musty… such a shame to see such an amazing hotel not being maintained

Room was neglected, moldy, the fridge did not work, staff was rude and was not helpful at all. I think something happened to this once magical place. I know Covid was rough for them and a hotel I once thought of as this beautiful dream has now become run down. No one brought us towels at the pool. No one came to seat us or take our order

Excellent Staff and food but the hotel is in some serious need of renovations. The owner needs to really step up and start directing some money and attention to this once great building. I was honestly surprised how poor the rooms are with damp smell, water penetration, blistering paintwork and black mold on the air conditioning ducts. Sorry not I do not recommend staying here sadly.

The hotel is in a great location and has excellent breakfast, lunch and dinner buffets. The staff is friendly. Unfortunately the hotel is in need of major repairs. We cut our stay short due to a lack of air conditioning in all four of our rooms.

This is the first time, I am making such a comment, please don’t book this, this is very bad service , room is not clean.

You can see that this hotel used to be an amazing property. USED TO. The hotel in general is falling apart: mold everywhere, decaying walls, floors, smelly and cluttered hallways. The air conditioner worked only the first night I was here. AC was never fixed after multiple calls to the front desk. hotels.com should really think about downgrading the rating on this hotel. The hotel profile and pictures are greatly deceiving.

I have stayed multiple times at MLH, and have to say, that its standards are sliwly slipping. It still has some very strong points, including fabulous breakfast and beautiful ocean views. However the building looks worn and neglected, and service is very hit and miss. The room phone was not working, so we had to call from our mobiles to ask for towels. It took three calls and over an hour before they were delivered. The front desk were very dismissive each time we called and the phone was not fixed during our three day stay. On the other hand, staff at breakfast, were great. Overall a faded beauty, whose owners really need to invest in building maintenance and staff training, to save this hotel and bring it back to its former glory.

This was our 4th stay at the Mount Lavinia. We always stay here on each trip to Sri Lanka. Prior to this trip, we hadn’t been back in 10 years. A lot has changed! It is still a truly magnificent historical building, and the location is quite breathtaking. The breakfast buffet is excellent, with everything from a full English breakfast to European, Indian and traditional Sri Lankan fare. The pool area is also still lovely. Having acknowledged these things, the overall maintenance of the building was very poor. Many things have fallen into disrepair. Our room, for example, smelled of mould. The fridge did not work, the telephone for room service was broken. The whole room required a deep clean, fresh paint work etc. Clearly there are financial issues or the upkeep would have been carried out. It is a true shame. Service was hit and miss. Sometimes excellent, other times completely non existent. After being a major draw card for us in our visits to Sri Lanka, sadly, now, we won’t be returning.