拉维尼亚山酒店

Good environment but the hotel room is not that decent

非常差！订的海景房 到酒店以后给了间外面全部是工地的房间 阳台只能勉强站下一个半人 窗台上无数的鸟屎。床的上方电扇全部都是霉菌和蜘蛛网 卫生间发霉 整个房间里都是发霉的味道 无法忍受 一千多块钱一晚的房价 连国内200的快捷酒店都不如！跟好订网反映以后跟我说一间房退100块钱给我，酒店不负责任人就算了 跟预订网站图片差异甚大最后的解决方案跟打发要饭的没区别

交通方便,服務親切。

Very nice hotel. Very nice seaview from the restaurant beside the swimming pool. Beautiful private and peaceful beach. I will definitely stay there again on my next trip to Colombo.

疲惫地回到酒店，上床用手一摸床单全是颗粒感的灰尘，换做你什么感觉？

Most guests like myself will likely view the Mt Lavinia Hotel as a historic, heritage-listed establishment, and consider its dated facilities to be acceptable, or even part of its charm. However, it was clear that the people-centred aspects of the service were not prioritised to deliver high-quality service, making for a deeply disappointing stay. Firstly, the reception was dreadful. Upon arrival, there was not a single smile or word of welcome; having no choice, I asked if I could check in there, to which the female receptionist merely pointed to another counter without uttering a word. Even in the renowned and popular buffet restaurant, with the exception of a man who appeared to be the manager, the young staff preparing the food showed no smiles and merely gave mechanical responses; there was no sense of hospitality whatsoever. This is less a personal failing and more a sign that senior management is failing to provide the training necessary for these young staff to develop their professional skills. I had been looking forward to visiting for the first time in a while since the pandemic, but I doubt I will be staying there again.

Gymmet var bra och butiker finns i närheten.

This is far from a 4* hotel. The property is VERY run down and so many things are broken. It needs urgent repairs but nobody seems to be bothered. Staff at check in were not bothered at all, take it or leave it attitude. The doorman/porter was the only nice person. Check-in was at 2pm I arrived at 5pm waited for a hour and my room was still not ready. After 2 hours still nothing but nobody was bothered, so I went elsewhere. Overall worst hotel I’ve ever stayed in

good view

Amazing views and terrace. Polite and helpful staff

Air condion not working properly , no cooling at all. No Remote for TV

Poolen med utsikt över bukten

Personal increíble, todo muy atentos y amables, habitación muy grande aunque todo antiguo y viejo, pero eso no me importó. Recomiendo

Is this hotel really four-star standard⁉️ I traveled from the USA to visit my family in Sri Lanka and reserved a two-night stay at Mount Lavinia Hotel. After more than 32 hours of flying, I arrived just before check-in time only to be told they couldn’t find my reservation. First, I want to give credit to the staff — they did their very best to accommodate me and were kind and professional throughout. However, the property management has clearly neglected many necessary updates. The hotel does not meet four-star standards. From the lobby to the rooms, the entire place needs serious renovation. There’s a musty, moldy smell throughout. The rooms were dirty — stained carpets, cracked and broken walls, damaged bathroom tiles and tubs, and very poor lighting that made everything feel dark and uninviting. I had to wait nearly an hour before they finally sorted out my room. Breakfast was great, and again, the staff were lovely — but overall, this place is not worth the money. It’s really sad because this is a gorgeous historic building in an amazing beachfront location. With proper upkeep and modernization, it could be truly exceptional.🔥❤️ Sudath

Staff was very friendly and helpful

The hotel still has the charm . The doormen make it , dressed the part and charming . The rooms are now shabby ,dirty , grouting all black in bathroom , bedroom walls are mouldy and the carpets need ripping out . 3 star at best The sun loungers poolside have nice thick mattress on so comfort exceeds the Kingsbury and cinnamon lakeside as we have stayed in all three this trip .

Room had bugs, feels like you're in the 1800s. I only stayed for one day and checked out, and asked for a cancellation of the second day but they didn't allow it for some reason. I didn't even stay the second day. Would not recommend. Food was great though.

Very friendly and helpful staff. Very good buffet breakfasts and evening meals. Attractive location. Noisy but efficient aircon. Balcony with an ocean view. Generally quite clean but rooms quite tired and some parts need uregent maintenance e.g. the cranky lifts.

Yes room was clean, staff very very polite but reception took hours to find me a room key after mins snapped.

Rooms are tied, staff excellent