Mount Lavinia Hotel

Location ideal , so sad to see this hotel so run down and not maintained. Our room was dirty , towels dirty , bedding ripped and dirty , having complained they moved us to a different room but it was just as bad and just to add to it there was no hot water at all and when we asked them to fix it we got no response . We left the next day

部屋から海を望むことができ、絶景でした。 食事も美味しく、申し分ありません。 ただ、エアコンの効きが悪く、エレベーターが止まるトラブルがあり、階段が安全かもしれません。

All good

Spent 3 nights at this Property, here are some of the issues. NO hot water during the entire stay. Had to take a cold shower. Shower head holder was broken. Reported, not fixed. Curtains would not completely cover the windows, so always light entering the room. Rooms tied and in need of refurbishment.

Location excellent don’t let that mislead you to stay in this Hotel it’s a dirty run-down hotel with worse food and staff. property is beyond dirty. This use to be a very nice hotel and known for Sri Lankan food and even that they are the worse now. We stayed in 7 Hotels in Sri Lanka on this trip this is the only bad place we experience avoid this hotel by all means.

Nice to be out of Colombo. Staff are lovely. The rooms needed a big deep clean. Bathrooms had lots of mould and dirt. Under the beds had leftover over food. No hot water the entire 4 nights. Requested a baby cot twice and it never arrived. Informed that laundry service was not available in the low season. TV wouldn’t turn on. Food was left rotting in the hallway for days. Pool area was great. The restaurant and pool staff fantastic.

Amazing location, but the hotel is tired, rooms dirty.

Very old hotel with less maintenance.

Run down,

Das Hotel hat schon bessere Zeiten gesehen! Schimmel im Zimmer, Klimaanlage funktioniert nur bedingt- Luft kam aber keine Kühlung. Wasserabfluss ging nur sehr langsam und das Wasser stand regelmäßig im Waschbecken und nach dem Duschen am Boden. Vorhänge zerrissen und Teppich sehr verschlissen. Wegen mangelnder Klimatisierung sehr hohe Luftfeuchtigkeit im Zimmer, was Handys am Laden hinderte! Das Personal war sehr bemüht und immer freundlich, auch wenn niemand auf meine Mail mit der Bitte hinsichtlich Flughafentransfer reagierte und ich die Anfahrt selbst organisieren musste.

Most guests like myself will likely view the Mt Lavinia Hotel as a historic, heritage-listed establishment, and consider its dated facilities to be acceptable, or even part of its charm. However, it was clear that the people-centred aspects of the service were not prioritised to deliver high-quality service, making for a deeply disappointing stay. Firstly, the reception was dreadful. Upon arrival, there was not a single smile or word of welcome; having no choice, I asked if I could check in there, to which the female receptionist merely pointed to another counter without uttering a word. Even in the renowned and popular buffet restaurant, with the exception of a man who appeared to be the manager, the young staff preparing the food showed no smiles and merely gave mechanical responses; there was no sense of hospitality whatsoever. This is less a personal failing and more a sign that senior management is failing to provide the training necessary for these young staff to develop their professional skills. I had been looking forward to visiting for the first time in a while since the pandemic, but I doubt I will be staying there again.

Gymmet var bra och butiker finns i närheten.

This is far from a 4* hotel. The property is VERY run down and so many things are broken. It needs urgent repairs but nobody seems to be bothered. Staff at check in were not bothered at all, take it or leave it attitude. The doorman/porter was the only nice person. Check-in was at 2pm I arrived at 5pm waited for a hour and my room was still not ready. After 2 hours still nothing but nobody was bothered, so I went elsewhere. Overall worst hotel I’ve ever stayed in

good view

Amazing views and terrace. Polite and helpful staff

Air condion not working properly , no cooling at all. No Remote for TV

Poolen med utsikt över bukten

Personal increíble, todo muy atentos y amables, habitación muy grande aunque todo antiguo y viejo, pero eso no me importó. Recomiendo

Is this hotel really four-star standard⁉️ I traveled from the USA to visit my family in Sri Lanka and reserved a two-night stay at Mount Lavinia Hotel. After more than 32 hours of flying, I arrived just before check-in time only to be told they couldn’t find my reservation. First, I want to give credit to the staff — they did their very best to accommodate me and were kind and professional throughout. However, the property management has clearly neglected many necessary updates. The hotel does not meet four-star standards. From the lobby to the rooms, the entire place needs serious renovation. There’s a musty, moldy smell throughout. The rooms were dirty — stained carpets, cracked and broken walls, damaged bathroom tiles and tubs, and very poor lighting that made everything feel dark and uninviting. I had to wait nearly an hour before they finally sorted out my room. Breakfast was great, and again, the staff were lovely — but overall, this place is not worth the money. It’s really sad because this is a gorgeous historic building in an amazing beachfront location. With proper upkeep and modernization, it could be truly exceptional.🔥❤️ Sudath

Staff was very friendly and helpful