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Serene Kandy

Hotel
7,6
/10
Memuaskan
33 ulasan

Kesan Menginap Tamu Lain

Grady

10,0
/ 10
Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!
Lihat terjemahan

keith

10,0
/ 10
Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
Lihat terjemahan

Ganesh

10,0
/ 10
Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top
Lihat terjemahan
Area Akomodasi
Lihat Peta
113, Rajapihilla Mawatha, Kandy, Kandy District, Central Province, Sri Lanka

Fasilitas Utama

Selengkapnya
Restoran
Kolam Renang
WiFi
Lift
Menginap di Serene Kandy saat anda sedang berada di Kandy adalah sebuah pilihan cerdas.
Selengkapnya
Berhasil login!
Sekarang kamu bisa menikmati berbagai keuntungan termasuk pilihan bayar dekat tanggal menginap!

Info Lokasi di sekitar Serene Kandy

113, Rajapihilla Mawatha, Kandy, Kandy District, Central Province, Sri Lanka
Temukan Tempat Lainnya
Lainnya Serene Kandy
Lainnya 2 Serene Kandy

Lebih Lanjut tentang Serene Kandy

Serene Kandy: Surga Penginapan di Jantung Kandy, Sri Lanka

Kandy, permata di tengah Provinsi Tengah Sri Lanka, memukau dengan keindahan alam, sejarah yang kaya, dan budaya yang mempesona. Bagi para pelancong yang mencari pengalaman menginap tak terlupakan, Serene Kandy hadir sebagai pilihan utama. Hotel ini menawarkan perpaduan sempurna antara kenyamanan modern dan pesona tradisional, menjanjikan liburan yang tenang dan berkesan.

Mengapa Memilih Serene Kandy?

Serene Kandy bukan sekadar tempat menginap; ini adalah pengalaman. Terletak strategis di Kandy District, hotel ini memberikan akses mudah ke berbagai atraksi wisata populer, sekaligus menawarkan suasana yang tenang dan damai. Berikut beberapa alasan mengapa Serene Kandy layak menjadi pilihan Anda:

  • Lokasi Strategis:

    Dekat dengan pusat kota Kandy, memudahkan Anda menjelajahi berbagai tempat menarik.

  • Pemandangan Menakjubkan:

    Nikmati pemandangan indah perbukitan hijau dan keindahan alam Kandy dari kamar Anda.

  • Fasilitas Modern:

    Dilengkapi dengan fasilitas lengkap untuk memastikan kenyamanan Anda selama menginap.

  • Pelayanan Ramah:

    Staf yang ramah dan profesional siap membantu memenuhi kebutuhan Anda.

  • Suasana Tenang:

    Jauh dari keramaian, memberikan ketenangan yang Anda butuhkan untuk beristirahat.

Fasilitas dan Layanan Unggulan di Serene Kandy

Serene Kandy menawarkan berbagai fasilitas dan layanan untuk memastikan pengalaman menginap yang tak terlupakan. Beberapa di antaranya:

  • Kamar yang Nyaman:

    Kamar-kamar yang didesain dengan elegan, dilengkapi dengan fasilitas modern seperti AC, TV layar datar, dan Wi-Fi gratis.

  • Restoran:

    Nikmati hidangan lezat dari masakan lokal hingga internasional di restoran hotel.

  • Kolam Renang:

    Segarkan diri Anda dengan berenang di kolam renang yang indah.

  • Layanan Kamar:

    Layanan kamar tersedia untuk memenuhi kebutuhan Anda 24 jam sehari.

  • Layanan Laundry:

    Fasilitas laundry tersedia untuk kenyamanan Anda.

  • Parkir Gratis:

    Tersedia area parkir gratis bagi tamu yang membawa kendaraan pribadi.

Atraksi Wisata Terdekat dari Serene Kandy

Serene Kandy adalah titik awal yang sempurna untuk menjelajahi berbagai atraksi wisata menarik di Kandy. Berikut beberapa tempat yang wajib Anda kunjungi:

Kuil Gigi (Sri Dalada Maligawa)

Kuil Gigi adalah salah satu situs paling suci dalam agama Buddha. Di sinilah relik gigi Buddha disimpan. Kunjungi kuil ini untuk merasakan kedamaian spiritual dan mengagumi arsitektur yang megah.

Kebun Raya Peradeniya

Kebun Raya Peradeniya adalah salah satu kebun raya terbaik di Asia. Jelajahi berbagai koleksi tanaman eksotis, termasuk anggrek, rempah-rempah, dan pohon-pohon raksasa.

Danau Kandy

Danau Kandy adalah danau buatan yang indah di pusat kota. Nikmati pemandangan yang menakjubkan, berjalan-jalan santai di sekitar danau, atau naik perahu untuk pengalaman yang lebih menyenangkan.

Kandy View Point

Kandy View Point menawarkan pemandangan panorama kota Kandy yang spektakuler. Ini adalah tempat yang sempurna untuk mengambil foto dan menikmati keindahan alam.

Museum Kandy

Museum Kandy menampilkan sejarah dan budaya Kandy. Pelajari lebih lanjut tentang kerajaan Kandy dan warisan budaya Sri Lanka.

Elephant Freedom Project

Kunjungi Elephant Freedom Project untuk berinteraksi dengan gajah secara etis. Anda dapat memberi makan, memandikan, dan berjalan-jalan bersama gajah.

Hutan Hujan Udawattekele

Hutan Hujan Udawattekele adalah cagar alam yang terletak di dekat Kandy. Jelajahi keindahan alam, berjalan-jalan di jalur setapak, dan nikmati udara segar.

Panduan Perjalanan untuk Wisatawan Indonesia

Merencanakan perjalanan ke Sri Lanka? Berikut adalah beberapa panduan penting untuk wisatawan Indonesia:

Persyaratan Dokumen dan Visa

Warga negara Indonesia memerlukan visa untuk memasuki Sri Lanka. Anda dapat mengajukan permohonan Electronic Travel Authorization (ETA) secara online sebelum keberangkatan. Pastikan paspor Anda masih berlaku setidaknya enam bulan sejak tanggal kedatangan.

Tips Kuliner di Sekitar Lokasi

Kandy menawarkan berbagai pilihan kuliner yang menggugah selera. Jangan lewatkan hidangan khas Sri Lanka seperti nasi kari, kottu roti, dan string hoppers. Berikut beberapa rekomendasi:

  • Slightly Chilled Lounge Bar:

    Tempat yang bagus untuk bersantai dan menikmati minuman dengan pemandangan kota.

  • The Empire Cafe:

    Kafe populer yang menyajikan berbagai hidangan lokal dan internasional.

  • Aroma Cafe:

    Kafe yang nyaman dengan pilihan kopi dan makanan ringan.

  • The White House Restaurant:

    Restoran yang menyajikan hidangan lezat dengan suasana yang elegan.

Etika dan Keamanan

Sri Lanka adalah negara yang ramah dan aman. Namun, ada beberapa hal yang perlu diperhatikan:

  • Pakaian:

    Kenakan pakaian sopan saat mengunjungi tempat-tempat suci.

  • Fotografi:

    Mintalah izin sebelum memotret orang.

  • Keamanan:

    Jaga barang-barang berharga Anda dan waspadalah terhadap pencopet.

  • Transportasi:

    Gunakan taksi resmi atau tuk-tuk yang memiliki argo.

  • Hormati Budaya Lokal:

    Hormati adat istiadat dan tradisi setempat.

Tips Tambahan untuk Perjalanan Anda

Agar perjalanan Anda semakin menyenangkan, berikut beberapa tips tambahan:

  • Waktu Terbaik untuk Berkunjung:

    Musim kering (Desember hingga Maret) adalah waktu terbaik untuk mengunjungi Kandy.

  • Mata Uang:

    Mata uang resmi Sri Lanka adalah Rupee Sri Lanka (LKR). Tukarkan uang Anda di bank atau money changer resmi.

  • Bahasa:

    Bahasa resmi adalah Sinhala dan Tamil. Bahasa Inggris juga banyak digunakan, terutama di daerah wisata.

  • Transportasi:

    Gunakan taksi, tuk-tuk, atau bus untuk berkeliling Kandy.

  • Koneksi Internet:

    Beli kartu SIM lokal untuk akses internet yang mudah.

Mengapa Memesan Hotel Melalui Traveloka?

Merencanakan perjalanan ke Serene Kandy dan mencari booking hotel yang mudah dan terpercaya? Traveloka adalah solusi terbaik untuk Anda. Berikut adalah beberapa alasan mengapa Anda harus memilih Traveloka:

Beragam Pilihan Akomodasi

Traveloka menawarkan berbagai pilihan akomodasi, mulai dari hotel mewah hingga penginapan murah, termasuk Serene Kandy. Anda dapat dengan mudah menemukan akomodasi yang sesuai dengan anggaran dan preferensi Anda.

Berbagai Cara Bayar Fleksibel dan Mudah

Traveloka menyediakan berbagai cara pembayaran yang fleksibel dan mudah, termasuk transfer bank, kartu kredit, dan metode pembayaran lainnya. Anda dapat memilih metode pembayaran yang paling nyaman bagi Anda.

Customer Loyalty Program

Dapatkan keuntungan tambahan dengan bergabung dalam program loyalitas Traveloka. Kumpulkan poin setiap kali Anda memesan akomodasi atau layanan lainnya, dan tukarkan poin tersebut untuk mendapatkan diskon atau hadiah menarik.

Dengan Traveloka, Anda dapat merencanakan perjalanan ke Serene Kandy dengan mudah dan nyaman. Dapatkan penawaran terbaik untuk hotel murah dan nikmati liburan yang tak terlupakan di Kandy, Sri Lanka.

Kesimpulan

Serene Kandy adalah pilihan sempurna bagi wisatawan yang mencari pengalaman menginap yang tenang dan nyaman di Kandy. Dengan lokasi strategis, fasilitas modern, dan pelayanan yang ramah, hotel ini menawarkan segala yang Anda butuhkan untuk liburan yang tak terlupakan. Jangan ragu untuk memesan kamar Anda melalui Traveloka dan rasakan sendiri pesona Serene Kandy. Segera rencanakan perjalanan Anda dan nikmati keindahan Kandy!

Semua Fasilitas di Serene Kandy

Lainnya Serene Kandy
Lainnya

Servis Hotel

  • Surat kabar di lobby
  • Penitipan bagasi
  • Resepsionis
  • Laundry
  • Jasa tur

Fasilitas Publik

  • OTHER
  • Restoran
  • Brankas
  • Lift

Umum

  • Area merokok
  • Tempat parkir
  • Teras

Makanan dan Minuman

  • Sarapan
  • Bar

Kegiatan Lainnya

  • Kolam renang outdoor
  • Kursi berjemur tepi kolam

Fasilitas Ramah Keluarga

  • Kolam renang anak

Konektivitas

  • WiFi gratis

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya

Kebijakan Akomodasi & Informasi Umum di Serene Kandy

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
  • Biaya untuk sarapan ala kontinental: sekitar USD 10 untuk orang dewasa dan USD 5 untuk anak-anak
  • Biaya antar jemput bandara: USD 80 per kendaraan (satu arah)
  • Biaya kasur lipat: USD 10.0 per hari

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Makan Malam Gala di Malam Natal (24 Desember) per dewasa: USD 60
  • Makan Malam Gala Jelang Natal (24 Desember) per anak: USD30 (dari 6 hingga 11 tahun)
  • Makan Malam Gala di Malam Tahun Baru (31 Desember) per dewasa: USD 75
  • Makan Malam Gala Jelang Tahun Baru (31 Desember) per anak: USD37.5 (dari 6 hingga 11 tahun)

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit dan uang tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan). Tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Resepsionis buka setiap hari mulai pukul 06.00 - tengah malam. Resepsionis hanya beroperasi dalam waktu terbatas.Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hotel only accepts guests with minimum age of 18

Waktu Check-in/Check-out

Check-in:
07:00 - 23:30
Check-out:
Sebelum 12:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Restoran, Kolam Renang, WiFi, Lift
Waktu Check-In/Check-Out
Dari 07:00 - 23:30 - sampai 12:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di Serene Kandy
21
Fasilitas lainnya di Serene Kandy
Surat kabar di lobby, Penitipan bagasi, Resepsionis, Laundry, Jasa tur

Pertanyaan yang sering ditanyakan di Serene Kandy

Fasilitas apa saja yang tersedia di Serene Kandy?
Serene Kandy memiliki fasilitas terbaik seperti: Restoran, Kolam Renang, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Serene Kandy?
Waktu untuk check-in di Serene Kandy adalah mulai dari pukul 07:00 - 23:30 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah Serene Kandy menyediakan sarapan?
Iya, Serene Kandy menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Serene Kandy?
Serene Kandy memiliki 4.0 bintang
Ada berapa kamar yang tersedia di Serene Kandy?
Serene Kandy memiliki 21 kamar
Lihat Semua

Review dari Tamu Lainnya di Serene Kandy

Rating & Review Keseluruhan Serene Kandy

Sumber lain (33)
7,6
Memuaskan
Dari 33 review
Kebersihan

8,0

Kenyamanan Kamar

7,6

Pelayanan dan Fasilitas

7,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Serene Kandy

Jumlah review per halaman
20
40
Review teratas
Grady
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 29 minggu lalu

Expedia Group verified review

Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!
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Trenton
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 41 minggu lalu

Hotels.com verified review

Enjoyed out stay at Serene Kandy. The hotel was quiet and the rooms don't really have a view (or at least our didn't). Here are the positives - super friendly and welcoming staff. Spacious and comfortable room. Great pool area. Universal power points and plenty of them. Delicious and quality breakfast. Some opportunities for improvement - ironing boards in the room, more water for guests and the cost of the breakfast is a little on the expensive side.
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Ishbel
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 60 minggu lalu

Hotels.com verified review

Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .
Read More
keith
10,0
/10
Diulas 79 minggu lalu

Hotels.com verified review

Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
Ganesh
icon-Perjalanan Bisnis dengan Teman
Perjalanan Bisnis dengan Teman
10,0
/10
Diulas 82 minggu lalu

Expedia Group verified review

Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top
Barry
10,0
/10
Diulas 106 minggu lalu

Expedia Group verified review

Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each. Would definitely stay here again! 👍👍👍
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 344 minggu lalu

Hotels.com verified review

We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity. We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready. We did not get any information - wifi password, bottled water etc. Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again. We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us. We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.
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Verified traveler
10,0
/10
Diulas 376 minggu lalu

Hotels.com verified review

Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.
Verified traveler
8,0
/10
Diulas 381 minggu lalu

Expedia Group verified review

Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working
Verified traveler
2,0
/10
Diulas 426 minggu lalu

Hotels.com verified review

My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.
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Ajit
8,0
/10
Diulas 427 minggu lalu

Expedia Group verified review

As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.
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Raman
10,0
/10
Diulas 430 minggu lalu

Hotels.com verified review

Awesome. Great location. Scenic view. Nice comfy rooms
Nick
8,0
/10
Diulas 430 minggu lalu

Expedia Group verified review

Charged for beers from mini bar that weren't there to begin with
Verified traveler
8,0
/10
Diulas 431 minggu lalu

Hotels.com verified review

Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.
Michael
8,0
/10
Diulas 436 minggu lalu

Hotels.com verified review

Attentive staff, good food
Traveller
6,0
/10
Diulas 439 minggu lalu

Expedia Group verified review

he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar. On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.
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Scott
8,0
/10
Diulas 441 minggu lalu

Expedia Group verified review

My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see. If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka. Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.
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Chris
4,0
/10
Diulas 465 minggu lalu

Hotels.com verified review

I stayed in seven different hotels during my time in Sri Lanka and the Serene Grand was the worst. The bathroom was crawling with ants when we arrived meaning the overall cleanliness was poor. The service was even worse. The internet in the hotel was down so i asked at 8am if it could be checked, by 3pm it was still down and i was told it would be back up in half an hour. An hour later it was still down and it took another hour for them to deliver me a dongle. I was told my laundry would be ready in the morning and again at 3pm I had to ask where this was (the reaction suggested they had completely forgot about it). I was told it would be ready by 4pm but again when i asked i got a surprised look. I came back from dinner at 8pm and the laundry still hadn't been done. If you ask for the staff here to help then you will be completely forgotten about within minutes (and the hotel wasn't even busy).
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Andrew
4,0
/10
Diulas 475 minggu lalu

Hotels.com verified review

The hotel and room itself was lovely and couldn't be faulted. However, on arrival we were told they only had 1 room left despite having confirmed and paid for two. This meant two of our party were relocated to the Serene Garden down the road. Not a good experience when travelling together. The room at the Serene Gardens was foisty and dingy / not st all what we had booked. Their staff were also unlesssnt and quite rude. Such a shame!
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Mette
10,0
/10
Diulas 477 minggu lalu

Hotels.com verified review

Vi sov en nat på Senere Grand og det var skønt. Vi ankom lidt sent efter en laaang dag, og vi fik roomservice, et dejligt bad og ellers slappede vi bare af resten af aftenen. Skønt hotel, der var super rent og pænt.
Jumlah review per halaman
20
40

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Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.

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Rating & Review Keseluruhan Serene Kandy

Sumber lain (33)
7,6
Memuaskan
Dari 33 review
Kebersihan

8,0

Kenyamanan Kamar

7,6

Pelayanan dan Fasilitas

7,8

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Review Traveler Serene Kandy

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Grady
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 29 minggu lalu

Expedia Group verified review

Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!
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Trenton
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 41 minggu lalu

Hotels.com verified review

Enjoyed out stay at Serene Kandy. The hotel was quiet and the rooms don't really have a view (or at least our didn't). Here are the positives - super friendly and welcoming staff. Spacious and comfortable room. Great pool area. Universal power points and plenty of them. Delicious and quality breakfast. Some opportunities for improvement - ironing boards in the room, more water for guests and the cost of the breakfast is a little on the expensive side.
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Ishbel
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 60 minggu lalu

Hotels.com verified review

Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .
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keith
10,0
/10
Diulas 79 minggu lalu

Hotels.com verified review

Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
Ganesh
icon-Perjalanan Bisnis dengan Teman
Perjalanan Bisnis dengan Teman
10,0
/10
Diulas 82 minggu lalu

Expedia Group verified review

Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top
Barry
10,0
/10
Diulas 106 minggu lalu

Expedia Group verified review

Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each. Would definitely stay here again! 👍👍👍
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 344 minggu lalu

Hotels.com verified review

We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity. We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready. We did not get any information - wifi password, bottled water etc. Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again. We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us. We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.
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Verified traveler
10,0
/10
Diulas 376 minggu lalu

Hotels.com verified review

Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.
Verified traveler
8,0
/10
Diulas 381 minggu lalu

Expedia Group verified review

Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working
Verified traveler
2,0
/10
Diulas 426 minggu lalu

Hotels.com verified review

My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.
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Ajit
8,0
/10
Diulas 427 minggu lalu

Expedia Group verified review

As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.
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Raman
10,0
/10
Diulas 430 minggu lalu

Hotels.com verified review

Awesome. Great location. Scenic view. Nice comfy rooms
Nick
8,0
/10
Diulas 430 minggu lalu

Expedia Group verified review

Charged for beers from mini bar that weren't there to begin with
Verified traveler
8,0
/10
Diulas 431 minggu lalu

Hotels.com verified review

Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.
Michael
8,0
/10
Diulas 436 minggu lalu

Hotels.com verified review

Attentive staff, good food
Traveller
6,0
/10
Diulas 439 minggu lalu

Expedia Group verified review

he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar. On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.
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Scott
8,0
/10
Diulas 441 minggu lalu

Expedia Group verified review

My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see. If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka. Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.
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Chris
4,0
/10
Diulas 465 minggu lalu

Hotels.com verified review

I stayed in seven different hotels during my time in Sri Lanka and the Serene Grand was the worst. The bathroom was crawling with ants when we arrived meaning the overall cleanliness was poor. The service was even worse. The internet in the hotel was down so i asked at 8am if it could be checked, by 3pm it was still down and i was told it would be back up in half an hour. An hour later it was still down and it took another hour for them to deliver me a dongle. I was told my laundry would be ready in the morning and again at 3pm I had to ask where this was (the reaction suggested they had completely forgot about it). I was told it would be ready by 4pm but again when i asked i got a surprised look. I came back from dinner at 8pm and the laundry still hadn't been done. If you ask for the staff here to help then you will be completely forgotten about within minutes (and the hotel wasn't even busy).
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Andrew
4,0
/10
Diulas 475 minggu lalu

Hotels.com verified review

The hotel and room itself was lovely and couldn't be faulted. However, on arrival we were told they only had 1 room left despite having confirmed and paid for two. This meant two of our party were relocated to the Serene Garden down the road. Not a good experience when travelling together. The room at the Serene Gardens was foisty and dingy / not st all what we had booked. Their staff were also unlesssnt and quite rude. Such a shame!
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Mette
10,0
/10
Diulas 477 minggu lalu

Hotels.com verified review

Vi sov en nat på Senere Grand og det var skønt. Vi ankom lidt sent efter en laaang dag, og vi fik roomservice, et dejligt bad og ellers slappede vi bare af resten af aftenen. Skønt hotel, der var super rent og pænt.
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