Penginapan di Serene Kandy ialah pilihan yang baik apabila anda melawat Kandy.
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Serene Kandy
Hotel
7.6
/10
Baik
33 ulasan
Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka
Grady
10.0
/ 10
Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!
Lihat terjemahan
keith
10.0
/ 10
Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
Lihat terjemahan
Ganesh
10.0
/ 10
Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top
Lihat terjemahan
Di Kawasan
Lihat Peta
113, Rajapihilla Mawatha, Kandy, Kandy District, Central Province, Sri Lanka
Kemudahan Utama
Lihat Lebih
Restoran
Kolam Renang
WiFi
Lif
Available Room Types in Serene Kandy
Dapatkan carian lebih pantas dengan menggunakan tapisan
Paparan Harga
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!
Faham
Persekitaran Serene Kandy
113, Rajapihilla Mawatha, Kandy, Kandy District, Central Province, Sri Lanka
Temui Lebih Banyak Tempat
Ketahui Lebih Lanjut Mengenai Serene Kandy
Lokasi
Penginapan di Serene Kandy ialah pilihan yang baik apabila anda melawat Kandy.
Tentang Serene Kandy
Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.
Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.
Nikmati hidangan kegemaran anda dengan makanan istimewa dari Serene Kandy eksklusif untuk anda.
Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Serene Kandy.
Semua kemudahan dari Serene Kandy
Lain-lain
Perkhidmatan Hotel
- Suratkhabar di lobi
- Penyimpanan bagasi
- Meja depan
- Perkhidmatan dobi
- Lawatan
Kemudahan Umum
- OTHER
- Restoran
- Peti keselamatan
- Lif
Umum
- Kawasan merokok
- Parkir
- Teres
Makanan dan Minuman
- Sarapan
- Bar
Aktiviti
- Kolam renang terbuka
- Kerusi berjemur kolam renang
Mesra Keluarga
- Kolam renang kanak-kanak
Kemudahan Internet
- WiFi percuma
Khidmat Shuttle
- Pengangkutan dari lapangan terbang dengan surcaj
Polisi Penginapan & Maklumat Umum di Serene Kandy
Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
- Fi untuk sarapan Eropah: kira-kira USD 10 untuk dewasa dan USD 5 untuk kanak-kanak
- Bayaran pengangkutan ulang-alik lapangan terbang: USD 80 setiap kenderaan (sehala)
- Bayaran katil lipat simpan: USD 10.0 sehari
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
- Makan Malam Gala Malam Krismas (24 Disember) bagi setiap orang dewasa: USD 60
- Makan Malam Gala Malam Krismas (24 Disember) bagi setiap kanak-kanak: USD 30 (dari 6 hingga 11 tahun)
- Makan Malam Gala Malam Tahun Baru (31 Disember) bagi setiap orang dewasa: USD 75
- Makan Malam Gala Malam Tahun Baru (31 Disember) bagi setiap kanak-kanak: USD 37.5 (dari 6 hingga 11 tahun)
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
- Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
- Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
- Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
- Hartanah ini menerima kad kredit dan wang tunai
- Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
- Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Meja sambut tetamu dibuka setiap hari dari 6:00 - 12:00 tengah malam. Kakitangan berada di meja sambut tetamu untuk masa yang terhad. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.
Hotel only accepts guests with minimum age of 18
Masa Daftar Masuk/Daftar Keluar
Daftar masuk:
07:00 - 23:30
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.
Maklumat Umum
Kemudahan Popular | Restoran, Kolam Renang, WiFi, Lif |
Masa Daftar Masuk / Daftar Keluar | Dari 07:00 - 23:30 - hingga 12:00 |
Ketersediaan Sarapan | Ya, hotel mempunyai bilik yang menyediakan sarapan pagi |
Bilik tersedia di Serene Kandy | 21 |
Fasilitas lain di Serene Kandy | Suratkhabar di lobi, Penyimpanan bagasi, Meja depan, Perkhidmatan dobi, Lawatan |
Soalan lazim tentang Serene Kandy
Apa facilities yang tersedia di Serene Kandy?
Berikut facilities yang ada di Serene Kandy seperti Restoran, Kolam Renang, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Serene Kandy?
Masa check-in di Serene Kandy bermula dari 07:00 - 23:30 manakala masa check-out ialah pada Sebelum 12:00
Adakah Serene Kandy menyediakan sarapan pagi?
Ya, Serene Kandy menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Serene Kandy?
Serene Kandy ialah hotel bertaraf 4.0-bintang.
Berapakah jumlah bilik yang terdapat di Serene Kandy?
Jumlah keseluruhan bilik di Serene Kandy ialah 21.
Lihat Semua
Lebih Banyak Ulasan Daripada Tetamu Lain di Serene Kandy
Penilaian & Ulasan Keseluruhan Serene Kandy
Sumber lain (33)
7.6
Baik
Daripada 33 ulasan
Kebersihan
8.0
Keselesaan Bilik
7.6
Perkhidmatan dan Kemudahan
7.8
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Serene Kandy
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Grady
Rekreasi dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu
Expedia Group verified review
Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!
Read More
Trenton
Rakan dan Keluarga
8.0
/10
Diulas 33 minggu yang lalu
Hotels.com verified review
Enjoyed out stay at Serene Kandy.
The hotel was quiet and the rooms don't really have a view (or at least our didn't). Here are the positives - super friendly and welcoming staff. Spacious and comfortable room. Great pool area. Universal power points and plenty of them. Delicious and quality breakfast.
Some opportunities for improvement - ironing boards in the room, more water for guests and the cost of the breakfast is a little on the expensive side.
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Ishbel
Rakan dan Keluarga
6.0
/10
Diulas 52 minggu yang lalu
Hotels.com verified review
Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .
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keith
10.0
/10
Diulas 71 minggu yang lalu
Hotels.com verified review
Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
Ganesh
Perjalanan Perniagaan dengan Rakan
10.0
/10
Diulas 74 minggu yang lalu
Expedia Group verified review
Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top
Barry
10.0
/10
Diulas 98 minggu yang lalu
Expedia Group verified review
Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each.
Would definitely stay here again! 👍👍👍
Verified traveler
Rakan dan Keluarga
6.0
/10
Diulas 336 minggu yang lalu
Hotels.com verified review
We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity.
We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready.
We did not get any information - wifi password, bottled water etc.
Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again.
We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us.
We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.
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Verified traveler
10.0
/10
Diulas 368 minggu yang lalu
Hotels.com verified review
Good hotel and in hilly area of Kandy. Restaurant was also good.
Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.
Verified traveler
8.0
/10
Diulas 372 minggu yang lalu
Expedia Group verified review
Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working
Verified traveler
2.0
/10
Diulas 418 minggu yang lalu
Hotels.com verified review
My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.
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Ajit
8.0
/10
Diulas 419 minggu yang lalu
Expedia Group verified review
As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off.
The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed.
The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework.
The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.
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Raman
10.0
/10
Diulas 422 minggu yang lalu
Hotels.com verified review
Awesome. Great location. Scenic view. Nice comfy rooms
Nick
8.0
/10
Diulas 422 minggu yang lalu
Expedia Group verified review
Charged for beers from mini bar that weren't there to begin with
Verified traveler
8.0
/10
Diulas 423 minggu yang lalu
Hotels.com verified review
Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.
Michael
8.0
/10
Diulas 428 minggu yang lalu
Hotels.com verified review
Attentive staff, good food
Traveller
6.0
/10
Diulas 431 minggu yang lalu
Expedia Group verified review
he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar.
On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.
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Scott
8.0
/10
Diulas 433 minggu yang lalu
Expedia Group verified review
My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see.
If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka.
Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.
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Chris
4.0
/10
Diulas 457 minggu yang lalu
Hotels.com verified review
I stayed in seven different hotels during my time in Sri Lanka and the Serene Grand was the worst. The bathroom was crawling with ants when we arrived meaning the overall cleanliness was poor. The service was even worse. The internet in the hotel was down so i asked at 8am if it could be checked, by 3pm it was still down and i was told it would be back up in half an hour. An hour later it was still down and it took another hour for them to deliver me a dongle. I was told my laundry would be ready in the morning and again at 3pm I had to ask where this was (the reaction suggested they had completely forgot about it). I was told it would be ready by 4pm but again when i asked i got a surprised look. I came back from dinner at 8pm and the laundry still hadn't been done.
If you ask for the staff here to help then you will be completely forgotten about within minutes (and the hotel wasn't even busy).
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Andrew
4.0
/10
Diulas 467 minggu yang lalu
Hotels.com verified review
The hotel and room itself was lovely and couldn't be faulted. However, on arrival we were told they only had 1 room left despite having confirmed and paid for two. This meant two of our party were relocated to the Serene Garden down the road. Not a good experience when travelling together. The room at the Serene Gardens was foisty and dingy / not st all what we had booked. Their staff were also unlesssnt and quite rude. Such a shame!
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Mette
10.0
/10
Diulas 469 minggu yang lalu
Hotels.com verified review
Vi sov en nat på Senere Grand og det var skønt. Vi ankom lidt sent efter en laaang dag, og vi fik roomservice, et dejligt bad og ellers slappede vi bare af resten af aftenen. Skønt hotel, der var super rent og pænt.
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