DoubleTree by Hilton Istanbul - Piyalepasa

Herşey çok güzeldi

The service wasn’t great. Very slow internet. Food not great and overpriced. Reported faulty fridge on day one and absolutely nothing was done about it. Broken phone system, had to go downstairs every time I needed reception or room service. They did not clean my room one day, run out of toilet tissue. I would not stay there again. This was not a 5star hotel experience.

Hiçbirşey yolunda değildi

It’s my 5th time staying here and each time I leave wanting to go back! From the amenities to the rooms, to the workers everyone and everything is amazing. Especially a big thank you to Mr Servet for his kindness and great service, was a pleasure to meet him. Will definitely be returning again

Everything was excellent, staff, cleanliness, and management all exceeded expectations.

Alles perfekt

Very nice hotel, recommended

A

Merhaba Rezervasyonumu yaparken özel istek kısmına çift kişilik yatak talebimi ilettim Seçeneklerde de tek yada çift yazıordu Resepsiyon rezervasyonumun twin oda olarak yapıldığını we istek bölümünün gözükmediğini oteldede müsaitlik olmadığı belirterek sıradan bi otel resepsiyonu tavrında olmasının şaşkınlığı içerisindeylen iptal etmelerini söyledim Onlarda Hotels tarafından yapmanız gerekiyor bizle alakalı değil dendi Ben sizin telefonunuzu talep edince engelli odasında çift kişilik yatak mevcut bi bakın ordan yardımcı olalalım dendi Başka şansım yoktu gece 12 de warmışım otele zaten Odaya yerleştim tlf bozuk tv bozuk wcden bi ses gelior Şahsi tlfnumdan resepsiyona bağlandım Odaya görevli göndericeklerini dediler gelmedi tekrar aradım Vardiya değişmiş allahdan Volkan adındaki personel bizi memnun etmek adına elinden geleni yapmaya çalışmış olsada biz ancak 2 de başka bi odaya geçip bugünde çıkışımızı yaptık Acenta üzerinden rezervasyon yapmanın pişmanlığı bi tarafa kaliteli bi otel bilip pansiyon muamelesiyle başbaşa kalmak bi yana

It was ok

Great hotel nothing to complain about even if you try

Really loved this beautiful hotel! The breakfast was absolutely amazing so delicious I always wake up so happy to come and enjoy the breakfast with such good food choices and traditional Turkish breakfast. Such a friendly team at reception and the waitress/waitors for breakfast too. The food is very good quality and delicious! Such a clean posh elegant hotel and local to Taksim which is great. Loved the rooms were so clean and beautiful views

Very kind staff, caring Kerim helped a lot

Overall, our hotel room provided a perfect balance of cleanliness, comfort, and modern elegance. It exceeded my expectations and made my one night stay a very enjoyable experience.

Mükemmel

Kahvaltı pahalı.cokk..ikramlar. Yok.. yemek hane pahalı..odalarda peçete yok..su ikram olmalı.. paralı çok...

Title: Inconsistent Front Desk, Subpar Breakfast – Exceptional Service from Delphine As a frequent guest of five-star hotels, I rarely leave reviews—whether positive or negative. However, I believe it is important to share my recent experience at DoubleTree by Hilton Hotel Istanbul – Piyalepasa, as it involved both areas of concern and commendable service. Upon arrival just after midnight, I was unexpectedly asked to provide a 100 EUR deposit for the minibar, which was surprising given that minibar charges are typically settled at checkout based on actual usage. Additionally, I inquired about a room upgrade, and was quoted 110 EUR by the night shift staff. He invited me to view the room the following morning before making a decision. However, when I returned the next day, a different staff member quoted 250 EUR for the same upgrade. This significant discrepancy in pricing and lack of internal communication was both confusing and unprofessional. Unfortunately, my overall experience with the front desk staff was not positive. Their attitude lacked warmth and hospitality, and at times they gave the impression that they were above assisting guests. This is not the level of service I would expect from a Hilton-branded property. The breakfast offering also fell short of expectations. The hot buffet was extremely limited, with no availability of basic items such as fried eggs, and overall selection did not meet the standard of a five-star hotel. This is an area that requires cl

Good

2 günlük bir konaklama yaptım. Konumu ve zincir otel markası olduğundan dolayı burayı tercih ettim. Ancak otel tam anlamıyla rezalet. 3-5 lira fazla vermeyelim diyerek burayı tercih ettik. Ancak PİŞMANLIK.

The stuff could be a little nicer.