ランデヴー ホテル メルボルン

フロントスタッフが、にこやかで親切でした。早いめでしたがチェックインさせていただきました。 お部屋は清潔で、リバービューで夜景も綺麗で最高でした。館内も素晴らしい内装でした。また次もぜひ宿泊したいです。

had a friendly Japanese staff !!

出張で利用しましたが、立地は最高でした。が、スタッフの質は最悪でした。システムが止まっているという理由で、人がいる部屋を案内されたり、請求書も発行できない、予約内容にあったワインがないので聞いたらシステムのせいに。挙げ句の果てに未使用のコットンを捨てられたり、清掃の手袋が放置されていてクレームをしたらどんなコットンが説明しにこいと言われて断った始末、、、。場所は良いですが、対応が三流です。

交通のアクセスは、良い。 部屋のクリーニングサービスは、新しいタオルに交換してなかったり、汚れた食器がそのまま、放置されていた。 洗面所の蛇口がグラグラで、言ったら修理してくれたが、そもそも蛇口の位置が真ん中に固定していて、使いづらかった。 浴槽のシャワーも使いづらく、せっかくの浴槽も使えなかった。

Nice stay

It's close to the station and ideal for sightseeing! Breakfast is also delicious.

部屋の広さはこじんまりしていたが、フロントスタッフの対応は笑顔で好印象でした。立地はトラム、バス等のアクセスも問題なし。何より朝食ブュッフェは最高に美味しかった。

全豪オープンテニスを観に行くために、泊まりました。会場へは、トラムの駅が近く、歩いても行けます。近くには、小さいスーパーもあり、手軽に利用出来ました。清掃が日本に比べて定年後ではないかな、と感じましたが、充分快適に滞在出来ます。

Very good

Our stay was fine, nothing special. Wouldn't say staff were particularly friendly or welcoming. The room was fine, clean and had all the basics. Bed was very soft and bouncy which woke me every time my husband rolled over. Gym was just a couple of machines and smelt like mouldy room. Buffet breakfast was very average but from what we ate seemed fresh. Parking next door was easy, but cheaper to pay there than the hotel (hotel wanted to charge us $60 to pay through them, we only paid $4 paying directly). As a VIP we were suppose to get a bottle of wine, which we didn't receive (at other hotels we've never had to ask for our bonuses) Would only consider staying there again because it was clean and the location was fantastic for where we needed to go.

Perfect location for ease to walk to South Bank.

Stayed a few times here, it seems to get a little more tired each time. Told to use the lift near the bar and then told we cant because of a reception. Breakfast was just average, hard to find a clean table, no bread, hard to get a cup of tea!

Three day trip to Melbourne

While the hotel is located in a very convenient location the stay was not the best. Firstly one of the 2 elevators would not recognise the key card not matter how many times we had it re-initialised. This meant having to wangle a way for the only elevator it did work on when wanting to go to the floor we were on. It was highly frustrating. We ran out of tissues and asked the front desk to arrange for another box. It never came. The room itself was not ready with 2 separate beds and had to be reconfigured. The view was lovely from the corner room and the small table and chairs also lovely. Be warned: there were no drawers to put clothes away, only hanging space so had to live out of our bags.

Nice staff

⸻ ⭐️⭐️⭐️⭐️⭐️ I had a wonderful stay at this hotel! The location is perfect, making it easy to get around. The rooms are beautifully designed and very comfortable. The bar staff were especially friendly and welcoming, which made the experience even better. I’d definitely recommend this hotel and would love to come back

Great staff very engaged

Beautiful property and friendly staff, very accommodating.

Great room size and easy check in experience

Great place to stay, friendly staff, clean and has all amenities, this is our regular stay in town