ベースキャンプ リゾーツ キャンモア

キッチン付きでくつろげた。209号室はバリュープラスルームで安いが、少々狭い。 ただし、ソファーベッドがあり家族ずれでも十分。洗濯機もかなり助かる。洗剤付き! また、上階のホットタブは夜10時までうるさい、、、。まあ、気にしなければ問題なし。どの道全部屋、大陸横断鉄道で時折うるさい。どれも大きく気にはならない。 この部屋は駐車場が唯一ないが、空いている際は他の空き駐車場を使わせてもらえた。それもなければ、路駐が可能。 紅茶の他、プレスで1.5L分（750mlを2回）コーヒーが用意されている。多分追加可能。 ハイシーズンでも早期（半年位前）に取れば、かなり低価格で泊まれる。少し長めにとってのんびりがおすすめ。 総じて非常に良かった。

全般的には満足であった。特にこの時期、このレベルの部屋をかなり低価格で借りることができたのは幸運であった。長期でゆっくり滞在する時満足度が上がるかもしれない。 駐車場があるという事であったが、私の部屋のみなかったのは少々残念。ホットタブの真下の部屋はうるさかった、10時には静かになった。真横に鉄道があり時折大きな音で貨物列車が通過する。気になる人は注意が必要だろう。

予約時に毎日のハウスキーピング旨記載があったものの、5泊中、一度も掃除が行われた形跡なく、タオル類の交換もなかった(バスタブにわかるようにまとめておいたものが、帰ってきてもそのまま。バスタブも掃除がされていないことが明白)。また、朝晩は1桁前半台にまで気温が下がるのにもかかわらず、エアコンは10月まで夏季期間で使用不可となっていて、とにかく寒かった。アナザーブランケットが部屋に常備との記載にもかかわらず、それも用意されていなかった。滞在中にちょくちょくクレームをいれていたが最後まで改善されず、チェックアウト時にも何の謝罪もなし。毎日戻ってきてから、自分でタオル類を洗濯、部屋の掃除をするはめに。ファシリティはそこそこだが、サービスは最悪と言わざるを得ない。滞在者にはたくさんのルールを強いる一方、ホテルとして料金にインクルードされているなすべきサービスが全くされていない。キャンモアの滞在は、このホテルを除けば全て最高だったため、ホテルの対応が残念でならない。キャンモア の中でも高価格帯だが、価格にサービスが全く見合っていない。尚、壁も薄く、上階と隣室の音が毎晩響いていた。洗面スペースに用意されていた大量の耳栓はこのためと思われる。

近くのスーパーで食料を買って自炊できるので、自宅にいるようにくつろげました。設備は新しく使いやすいものでした。インテリアもステキです。

I travel a lot for work and unfortunately not my favorite hotel. Good location and big, however could have been cleaner (hair in the shower- toothpaste in the sink- yes seriously) and very loud at night with the train outside your front door.

Very clean. Comfortable beds. Staff were extremely friendly and helpful. Short walk to get groceries. Very handy having a washer/dryer (albeit small) in our unit.

Seemless experience. Wonderfull, room was clean and roof top hot tub area was beautiful.

Room, and amenities like the hot tub are awesome, great location and view. Parking was ultra tight is my only small gripe. Had issue with a misplaced item that Sara the GM sorted out for me swiftly and can’t thank her enough awesome service, highly recommend !

Communication was excellent. Room was perfect!

Great place to stay! Room was clean, hottub was great, room had everything needed to be comfortable. Only downsides to note would be how loud it was (could hear everything in the unit above us) and seemed to be low on hot water at times. Overall a great experience!

Friendly and extremely helpful staff. Showed up at the wrong building and unloaded luggage and food for 8. The gentleman at the front desk showed us to our room at the resort and helped carry everything. All weekend we saw him assisting other guests. We will be back. Perfect little getaway in a nice environment.

Overall it was a great stay. We enjoyed the amenities. For improvement, please check the main washroom as it smells musty.

The staff was very friendly, which was great. The set up was lovely and definitely clean, which is always nice. It’s great for big groups of people. The hide a bed was extremely comfortable, which was shocking as they normally are horrible, but they have a nice foam on them, which is really great. A few things that would be good for them to consider doing is putting garbage cans in the bathrooms as there was none in there. Also, we had the double room so we had two kitchens and both kitchens were stocked differently with different amounts of cooking supplies so something standard would be good. Also, the hot tub should be open earlier and a bit later as the hours are a bit restrictive. The last thing would be that we had the double room and there was only two parking spots available for a room that holds 16 people so there was naturally more than two cars. We found it extremely hard to find parking for the third car, which was unfortunate. We will be back though, as it was a great stay, but just a few things that they could tweak to make it excellent.

Very clean, thank you

Yes ... We would stay here again . Easy to find , Lots of restaurants to choose nearby and grocery store within walking distance . The outdoor hot tub was great ( bring a robe )Appt. sleeps 6 . Full kitchen with decent cooking utensils . Each unit has only one parking stall . The front desk attendant assisted with finding a spot for a second vehicle as parking in Canmore can be a challenge during peak times. 10-12 min. walk to downtown if you find the pedestrian railway crossing

Propre, pratique et bien situé! Excellent!

Clean, excellent location, easy access

Room was pretty beat up, it was by far the loudest place we have ever stayed. Parking was a disaster and it just was ok. We wouldn’t stay again.

Snow removal started between 5:30-630AM. We were out there for my daughter’s 18th birthday. The hot tub is small and slightly inconvenient to get to. Do yourself a favour and book away from the train tracks also. It’s also loud at night

Place was great would definitely recommend. Hot tub is nice but they don’t allow you to bring drink and have signs that make you feel a little uncomfortable up there. Room was great; staff was great.