ホテル オムニ モン ロアイヤル

施設は古さは感じますが、とても清潔に保たれており、不自由さは感じませんでしたし、むしろ歴史を感じる素敵なお部屋でした。また、町を散策するにもとても便利な場所にあり、観光を存分に楽しめました。スタッフの方々もフレンドリーで楽しい滞在となりました。お世話になりました。

ここがオムニホテルになる前から、ずっと泊まり続けてます。流石に当時の豪華さはないですが、長きにわたり良い意味で維持しています。 旅先でのホームのような安心感があります。 場所はモントリオールでは最高の場所です。

連泊中です。 5日目にお部屋の清掃を頼みました。 清掃後に戻ってみたら、シーツが変えられてませんでした。シーツの交換を頼んだら、掃除の係がフランス語で怒って部屋に入ってきました。言葉が通じないのでらフロントに電話したら、シーツの替えが足りないとのこと。 当たり前の清掃で、いきなりホテル側から怒られるのは不快です。

30年近く同じこのホテルに泊まってます。 かなり頑張ってサービスを維持していると思います。 今回は、プールが使えなく、残念。

Wonderful and welcoming staff. Great location.

It was perfect for a one night stay. Rooms are good size and the hotel is very nice.

The staff at the hotel are very kind and responsive. However, our room was uncomfortably hot our entire stay and the only option was to keep the window open, which meant the curtains had to be wide open and therefore we had no privacy, heard all the outside noise pollution and were awake with the sunrise. The room was still extremely hot with the window open and there is no mechanism to control the room temperature. We reported this both days to staff and they said they couldn’t do anything about it and that the “ac was on”. The hotel bar is nice but the staff really struggled and the service was so so slow - they need another bartender and to be better stocked - every other request they had to run to the back to retrieve items. Beds were comfy, and the room was clean. The “fridge” broke, which the hotel staff later told me was just a “cooler”. They did quickly bring a replacement, which was an actual fridge but we still lost all of the groceries we’d bought the day before. Overall this hotel needs some major updates. You can tell that at one point, it was luxury. But not anymore. I don’t think I’ll go back.

Air conditioning was not functionjng well. We woke up sweating to a room at 23 degrees deapite setting the thermostat at 19. Overall, the hotel was fine.

Loved everything about this property; especially the customer service! Merci beaucoup!

The room was clean and the staff was super friendly and helpful. We love the area and the view from the 24th floor was great!

Clean and friendly staff

Great staff. wonderful stay.

Great staff and great location. The rooms are showing their wear a bit and it is a pet friendly hotel so all of that balances out to be an overall top choice in downtown Montreal.

Perfect service

Beautiful hotel, nice staff, great food, nice rooms.

Ecerything

Everything was nice

Excellent

Good WiFi

Clean room