ホテル ユニバーサル モントリオール

普通です

they gave us 2 cards for the room , one did not work. get in the room and could not find any info for room service. the phone in the room did not work. went to the restaurant (only one open other had closed) to get food and brought it back to the room. food was not great and expensive. kids were playing hockey in the corridors could barely hear the TV had to call 2 times reception to tell them. Parents were partying in the corridors drinking till late. there were teams for a hockey tournament at the hotel. the advertised premiere tv channels were verry few and could not connect to internet. went for breakfast Sunday morning expensive, verry little on the plate and not good. will not go back there again.

C'est mon hôtel chouchou... Ça fait plus de 10 fois et toujours le même service courtois, propre... De plus j'y amène mon chien de temps en temps ! Merci à tout le personnel

Oui la chambre était impeccable et un bon service à l'accueil

I stayed just one night while on a work trip. The room was spotless and well kept. I used the internet and it worked very well. I watched a bit of English TV, there were many channels of both French and English. Only problem I had was not enough plugs near the bed for phone chargers and CPAP devices and alarm clocks. There was a desk for working on that had space for charging devices, just not next to the bed. Also I had to leave before 7 for work but the restaurant only opened at 7am. So I had to grab a bite elsewhere.

Staff courteous, room well maintained

Very noisy, no breakfast included

A good place to stay for anybody who has work to do east of downtown. Special praise to the restaurant "Le toit rouge", excellent breakfast and also dinner.

.

Good staff

oui pour tout

Ok

Central location. Friendly staff

Clean, convenient

We had faced

La chambre que l’on nous a donner était pas fait et occupé. Malgré qu’il annonce des chambres rénovées, c’est loin d’être le cas. L’hôtel est désuet et le service au restaurant très ordinaire

Good place for business

Room comforts were not very good.

El personal de limpieza hace bastante ruido por las mañanas

Under the bed was not clean, people disturbing, i called the reception at 3 am when they woke me up, and they told me oh yes the cops are here there is a lot of disturbance, my order with uber eats was stollen in 45 seconds the moment i was at the bathroom and left!!! This morning I went to the gym because i wanted to start great my year and i passed by the reception first to make a complain and they just told me oh yes i am sorry that happens for new year's, what? What type of answer is that? I choose to rent a room for the new year's eve because i wanted to finish and start the year great, quiet, waking up early amd working out, the machines at the gym don't even work!! I couldn't run the inclination didn't work, it was cheap!! The gym bathroom was cleaned in 2023 for last time, this was the wors hotel experience i ever had, not even in Cuba!!. Cheap experience worst cleaning, worst customer care, etc.