Hotel Universel Montreal

Hotels
8.3
/10
Very Good
2,507 reviews

What Guests Say About Their Stay

Youna

10.0
/ 10
Amazing check-in and very good spot in the city with a parking included. So Worth it!

Peter

10.0
/ 10
Room was lovely and the staff was super helpful. Location was great, close to the Biodome, botanical garden and metro.

Lucie

10.0
/ 10
Great place to stay! Staff very friendly & helpful. Rooms are clean, quiet, comfy beds & renovated bathroom.
In the Area
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5000, Rue Sherbrooke Est, Mercier--Hochelaga-Maisonneuve, Montréal, Québec, Canada, H1V 1A1

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Universel Montreal is a hotel is located at Mercier--Hochelaga-Maisonneuve. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Universel Montreal

5000, Rue Sherbrooke Est, Mercier--Hochelaga-Maisonneuve, Montréal, Québec, Canada, H1V 1A1
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Discover More About Hotel Universel Montreal

Location


Hotel Universel Montreal is a hotel is located at Mercier--Hochelaga-Maisonneuve.

About Hotel Universel Montreal

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Universel Montreal exclusively for you.

Hotel Universel Montreal is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Universel Montreal.

All facilities in Hotel Universel Montreal

Others Hotel Universel Montreal
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Things to Do

  • Indoor pool
  • Spa
  • Outdoor pool
  • Sauna
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Ballroom

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Universel Montreal

Important Note
  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from October 28 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universel Montreal
230
Number of floors in Hotel Universel Montreal
7
Another facilities in Hotel Universel Montreal
Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist

Frequently asked question in Hotel Universel Montreal

What are available facilities at Hotel Universel Montreal?
There are top facilites at Hotel Universel Montreal such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Universel Montreal?
The standard check-in time at Hotel Universel Montreal is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Hotel Universel Montreal provide breakfast?
Yes, Hotel Universel Montreal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Universel Montreal have?
Hotel Universel Montreal is a 4.0-star hotel.
How many floors does Hotel Universel Montreal have?
Hotel Universel Montreal has 7 floors.
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More Reviews from Other Guests in Hotel Universel Montreal

Overall Ratings & Reviews Hotel Universel Montreal

Traveloka (1)
Other sources (2,506)
8.4
Very Good
From 2,506 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Universel Montreal

Number of reviews per page
20
40
Top reviews
Anne-Marie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Central location. Friendly staff
Inna
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean, convenient
Laghvi
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had faced
Karine
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

La chambre que l’on nous a donner était pas fait et occupé. Malgré qu’il annonce des chambres rénovées, c’est loin d’être le cas. L’hôtel est désuet et le service au restaurant très ordinaire
Eric
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good place for business
Paule
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room comforts were not very good.
Barbara
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Under the bed was not clean, people disturbing, i called the reception at 3 am when they woke me up, and they told me oh yes the cops are here there is a lot of disturbance, my order with uber eats was stollen in 45 seconds the moment i was at the bathroom and left!!! This morning I went to the gym because i wanted to start great my year and i passed by the reception first to make a complain and they just told me oh yes i am sorry that happens for new year's, what? What type of answer is that? I choose to rent a room for the new year's eve because i wanted to finish and start the year great, quiet, waking up early amd working out, the machines at the gym don't even work!! I couldn't run the inclination didn't work, it was cheap!! The gym bathroom was cleaned in 2023 for last time, this was the wors hotel experience i ever had, not even in Cuba!!. Cheap experience worst cleaning, worst customer care, etc.
Read More
Vivian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was good
Christian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and common areas. Friendly concierge.
Juwon
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean
Rohit
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay overall, clean, and easy. We will come here again.
Youna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing check-in and very good spot in the city with a parking included. So Worth it!
Idriss
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La chambre était dégelas
Melina
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Nicole
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

J'aimerais avoir le questionnaire en français
Lynn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tout était parfait
ABC Conseils
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was great.
Ken C
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A Great hotel to stay. Nice and clean rooms and an excellent restaurant. I love.
Joanne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean we didn’t have breakfast there the bar was good
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was lovely and the staff was super helpful. Location was great, close to the Biodome, botanical garden and metro.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Universel Montreal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Universel Montreal

Traveloka (1)
Other sources (2,506)
8.4
Very Good
From 2,506 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universel Montreal

Number of reviews per page
20
40
Top reviews
Anne-Marie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Central location. Friendly staff
Inna
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean, convenient
Laghvi
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had faced
Karine
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

La chambre que l’on nous a donner était pas fait et occupé. Malgré qu’il annonce des chambres rénovées, c’est loin d’être le cas. L’hôtel est désuet et le service au restaurant très ordinaire
Eric
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good place for business
Paule
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room comforts were not very good.
Barbara
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Under the bed was not clean, people disturbing, i called the reception at 3 am when they woke me up, and they told me oh yes the cops are here there is a lot of disturbance, my order with uber eats was stollen in 45 seconds the moment i was at the bathroom and left!!! This morning I went to the gym because i wanted to start great my year and i passed by the reception first to make a complain and they just told me oh yes i am sorry that happens for new year's, what? What type of answer is that? I choose to rent a room for the new year's eve because i wanted to finish and start the year great, quiet, waking up early amd working out, the machines at the gym don't even work!! I couldn't run the inclination didn't work, it was cheap!! The gym bathroom was cleaned in 2023 for last time, this was the wors hotel experience i ever had, not even in Cuba!!. Cheap experience worst cleaning, worst customer care, etc.
Read More
Vivian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was good
Christian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and common areas. Friendly concierge.
Juwon
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean
Rohit
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay overall, clean, and easy. We will come here again.
Youna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing check-in and very good spot in the city with a parking included. So Worth it!
Idriss
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La chambre était dégelas
Melina
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Nicole
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

J'aimerais avoir le questionnaire en français
Lynn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tout était parfait
ABC Conseils
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was great.
Ken C
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A Great hotel to stay. Nice and clean rooms and an excellent restaurant. I love.
Joanne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean we didn’t have breakfast there the bar was good
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was lovely and the staff was super helpful. Location was great, close to the Biodome, botanical garden and metro.
Number of reviews per page
20
40