Elmbank York, Tapestry Collection by Hilton

Wonderful breakfast with friendly services. Great family room. It should have an elevator.

建物、サービスとてもよかった。イギリス旅行で一番印象に残った貴重な体験。中心地より少し離れていた。

Very clean and staff were brilliant

Lovely historic property just outside of the main area of town in a beautiful residential neighborhood. Rooms appear to have been newly renovated, beds were comfortable and the rooms had everything needed. Breakfast options were great. You do need to be prepared to carry luggage up a flight of stairs and make sure to arrange parking in advance.

Stayed here on numerous occasions and honestly can't fault this hotel and the staff.

Room was so small it should of been used for single occupancy. Air conditioning didn't work properly only went down to 19 degrees which made the room too hot to sleep in at night. Very disappointing

Really clean and up to date

Infrastructure needs some upgrade especially for the high prices. The family room at the attic is spacious and better maintained but the stairs are a killer! 3 floors, no elevator. The breakfast was the worse part. There was nothing. Everything was missing. For two days in a row. They should bot bother serving that to people. All and all, for the price you can get better hotels closer to the city center.

We payed extra for a suite only to find out we where in a separate building away from the hotel and as it was raining most the time we never used the hotel we had no water one morning parking was very limited my advice would book a room that is in the hotel , the room was ok but never had the experience of enjoying the amenities of the hotel The hotel had a nice outdoor area nice furniture etc our building had some old furniture uncared for good location 20 min walk to center of York

Food in restaurant could be better, very disappointing

Stayed for one night in one of the courtyard rooms. It was clean but a bit dated. The lobby was nice. It was frustrating that non-electric cars were parked at the EV chargers so I wasn't able to charge my car overnight. It would be nice if the hotel staff remind customers at check in to use the car park opposite which had plenty of space rather than parking on the allocated EV charger bays if their car is not charging or is not an EV.

Lovely hotel in heart of York City Centre

Lovely clean bedroom, bed was very comfortable. Staff lovely, breakfast was very good both mornings, nice hotel and location was fantastic only a two minute walk into the city up one road, couldn’t have been better. Unable to park at the hotel but parked for free down the road which was about a three minute walk which was absolutely fine. Would definitely use again and would recommend as the price was so much better than in the city itself.

Great in every way . Location , staff and breakfast.

Really nicely done, well situated helpful staff

Fantastic place and staff.

Breakfast was good. Orange juice was very cheap though - not freshly squeezed. Old part of the building is very impressive. Charging for a small bottle of water in the room is unacceptable. Hotel could do with a gym as well.

We had a flood the Shower overflowed wasn’t happy as my mum couldn’t use it got moved

The room was quite small but well appointed. We enjoyed the breakfast - was surprised there was no dinner service.

We stayed in the annexe which we were happy with as it was quieter than the main hotel on a Saturday night. Beautiful sympathetic decor. Well maintained decor. Shower room appeared quite new. Lovely white bedding with really comfortable bed, Had a great nights sleep. Staff at breakfast and check in were lovely. Very professional. Good choice of breakfast and served until 11am. Great price overall. One request as we will probably return-please put bags in the room bins. Many thanks.