Elmbank York, Tapestry Collection by Hilton

Lovely staff , clean & spacious room, nice breakfast options. Conveniently situated for city centre

Beautiful hotel, very good customer service. Only downside was the breakfast. We were charged £17 per person for a pretty lacklustre offering. My husband requested pancakes which were on the menu for an additional £2.50, so we were expecting a spectacular stack as a result; what he got was a couple of shop bought small pancakes to go with a very dry sausage and one rasher of bacon. Given that everything else was top-notch in the hotel, we feel they should perhaps review their breakfast and invest in some local specialities for the price charged - and definitely not charge extra for a couple of floppy pancakes.

Great experience. The building is quaint, cozy, with a unique design and interior decoration. Beautiful dining area and bar. The room (ground floor), was spacious and with a lovely art deco interior. Very nice shower with good water pressure, nice choice of shower gels and other amenities. The plumbing in the toilet was a bit iffy, but nothing too serious. Very comfortable bed, with soft pillows (this is my preference so I was happy with it). The building is very old, so the rooms can get a bit noisy (can hear other people flushing the toilet and walking around). Not particularly bothersome for me. Location is good, close enough to the train station and bus. Albeit a little dark and poorly lit. We had the full English breakfast and was very good (especially for hotel standards). Fairly priced too. The staff was nice enough, though not the most enthusiastic but definitely polite and cordial. Would recommend for a nice stay.