グレート ビクトリア ホテル

This is a great place to stay, well cared for, with sensible management and friendly staff.

I didn't opt for breakfast but will next time, unfortunately my car got broken into when I parked overnight in the disability parking bay with my disability Blue badge. It was a shock to to see the damage in the morning and the police were quickly in attendance and per CCTV cameras recording everything in the car park. I would most definitely book the hotel again in the future and would recommend it highly.

Good location to the city centre, clean, has everything you need.

The breakfast cost me £12, the coffee barely tasted like coffee, the 'fresh' orange juice was diluting juice, diluted to the point that you could barely taste the orange cordial, the toast machine was turned off, while staff stood about at 7:30am chatting I had to locate the plug and switch it on, the bread was sat in their original bread bags, again, the coffee tasted so bad, I left it and went for a Costa before I drove to my next destination, never worth £12 in your life. Parking decent, but cost me £10 per day. Staff ok, they all just looked pissed off, as if they didn't want to be there, my one exception was the girl who was making up the rooms on my second floor, very polite and was working as fast/hard as she could. Would I return to this hotel - no. It's tired, dated and needs a fresh look, a new attitude and someone to run the kitchen like they give a sh*t.

Parking simple ,app issues but sorted in rhe end ,desk collegue very helpful

Loved city centre location and the building is a beautiful landmark. Had a fabulous stay would return again, slept well very quiet during night giving the location , clean room lovely view over city. Breakfast unfortunately I did not have as was visiting family on very short break , nxt time will have & Parking was safe & easy on the doorstep , late arrival & was assisted with luggage straight to my door , excellent service from staff all pleasant & chatty.

coffee was very weak, so we passed. There are lots of coffee shops around. Great location beautiful building. rooms so so. but not too important since we omly sleep there. Wiif and tv very slow.

Our stay was absolutely fine, and the hotel has an excellent location for the city centre. I would especially like to praise Dinesh Kapila, who helped me with arranging the parking and changing rooms. He was extremely kind, helpful, and professional throughout our stay. Thank you for the great service!

We had get lift then walk 2 fight stairs and I am disabled the room was ment be on the best I booked it lamps not working cant shower as roof to low sid bath rotten and it was like sleeping in box but was lovely breckfast.... no room service for food

Extremely comfortable bed and spacious room. Far too hot and unable to control the heat. No remote control for tv and had to ask 4 times for it when it finally arrived in time for leaving the tv didn’t work as the WiFi was too weak. Bit of a disaster affecting everything as I was travelling solo and relied on the tv for company

Incheckning tog lång tid. Var redan incheckad enligt personalen. Som sen kom på att någon trainee checkat in mig för att träna?! Rummet jättevarmt och ingen temperaturreglering fanns. Fönstret gick inte att öppna. Rummet stank dessutom avlopp. Enda kompensationen var att jag skulle uppgraderas nästa gång. Blir ingen nästa gång

Best thing about the stay was the breakfast which was well cooked and a generous portion. Unfortunately the room was disappointing, bed was uncomfortable, sheets were stained and the bathroom had no frosted glass or blinds, just a thin curtain, despite looking onto the main room. Lift was not working so required to walk up a large staircase and restaurant options were disappointing. Building seems nice but has not been well maintained sadly.

Great hotel can’t fault it ! Staff friendly / clean room / spacious Tip £10 steep for parking can park on George street couple of minutes away for £3.50

Room was clean and staff helpful

Good

Lovely stay. Memorable

Nice freshly cooked breakfast. Breakfast team very pleasant and supportive

Room: Decoration was good, but carpets looked very tired and require replacing immediately. The undersink cupboard door was off the hinge. We did not receive hot water on the shower. The water was lukewarm. Staff: The Check-in was smooth and the assistance helped me to pay the parking fee. Gym: we did not use it. Breakfast. This was NOT very pleasant. By the time we went at 9am, most things were gone and aad not stock. There were not enough items in the hot containers and we were not informed that they could make to order.

Room was clean but, broken utilities, there was a bath but no shower.

Great location, helpful staff. Nice, large room.