Hilton York

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I have a sever peanut and nut allergy and the staff did an excellent job of making sure I felt safe and reassured from the moment I booked the room. All the staff was absolutely lovely and so helpful! Location was also very central to all the touristy stuff which made it excellent after a long day because you didn’t have to walk too far.

Great

Perfect ! Beautiful location

Excellent location with a nice room and good breakfast.

Mostly fine, comfortable stay, however, there was a strong smell of sewage in the bathroom, particularly when I was using the shower, which was quite unnerving. Also, the dinner I had in the restaurant was a bit disappointing; the steak was tough and the chocolate melt pudding didn't melt... it was served pretty solid and not very warm. Not really what I would have expected for the price of the meal. Other than those two things, everything was fine; nice room, good location, big TV came in handy for watching Eurovision!

Rooms are clean and staff are friendly. Rashid is managing the hotel properly

The staff is great but they did a very bad job planning for their remodeling project of the lobby. Our entire stay there were constant banging and drilling that could be heard everywhere in the building make it very uncomfortable to have a nap or rest in the room in the middle of the day, or even sleeping in. The location is great, the staff is very friendly and the breakfast was also nice. They tried to make it better by giving everyone drink vouchers but that didn’t really improve the experience of not being able to us the room we paid full price for at any time we wanted without hearing the unpleasant noise. I wish they would’ve closed for a couple of days instead of making hurts go through all that noise.

Staff was very helpful and courteous

Excelente hotel

Lovely in our favourite city

Lovely clean room. Easy helpful check in. Excellent breakfast. Clearly identified for dietary needs.

Great receptionist Holly very professional and empathetic

The location and cleanliness was good but the bed had to be the most uncomfortable bed that me and my wife have slept on. We both came with bad backs from the mattress being so hard. Poor really for Hilton’s standards.

Great stay at the hilton

This hotel is in THE best location for just about everything. Walking distance to all of the main attractions, minutes from the shops and restaurants and perfect if staying with a family. The room was ok, clean and big enough for us all. Parking was really expensive considering the price of the hotel. On arrival we parked across the road as it was only £4.80 fro 6pm-8am and then moved it into the hotel car park at a rate of £30 per day. Would stay here again due to location and would recommend.

Great hotel in a great location

Very close to everywhere like museum, shopping, restaurants/cafe. Close to bus stop! Would stay that hotel again

Amazing

Hotel was clean, unfortunately our room was located by the cleaners room so it was pretty noisy early on also lots of noise from other guests early in the morning. We were also located right above the bar/restaurant so from around 6am we could hear noise from there. Staff were friendly at reception and rooms were comfortable