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The room and hotel were beautiful ,at the time was going through a renovation,once it’s all complete will be absolutely lovely ,the decor was lovely and the staff and town itself were amazing

Yes

Great stay would stay again. Food waz amazing, staff friendly great ale selection room lovely

Clean room, very friendly staff, nice place to stay

I didnt have the breakfast so cant comment

Great little break at The Royal, recommended by a friend who'd stayed very recently. Lovely hotel, currently undergoing a renovation but didn’t cause any issues for us. Room Was spotless, great size overlooking the sea. Bed was super comfy and a good sized modern bathroom with shower and separate bath. Warm rooms, great bar area and the restaurant looked decent and well priced however we didn’t eat on the premises. Staff were brilliant, friendly and couldn't do enough for you. Would absolutely visit again!

Th room was dated. Had emailed and had no response prior to our visit. Food wasnt great we walked out of restaurant on ladt day very poorly organised

Staff were lovely and very helpful. The room was lovely and clean, the only issue was the heated towel radiator which looked very much like it had seen better days. Other than that thoroughly enjoyed it.

Check in was ok, we were told breakfast was any time until 10am and the breakfast would be there until 10.30am. Staff throughout the stay were generally very friendly. Shower didn't drain well - had to turn it off quite often to make sure the tray didn't overflow. The bathroom looked very old, paint flaking off the radiator, and the towel rail was so low that you couldn't put a bath towel on it. Only had one toilet roll and that was not replaced when housekeeping came - had to ask at reception for another (which was left unwrapped on the floor outside the room in the corridor). The room was far too hot with no way to adjust the temperature of the radiator. Had to open the small window which meant we heard a great deal of noise from outside. I reported this issue (and shower) to reception who said maintenance would come, but these issues were not fixed. The floorboards in the room and in the corridor outside were so creaky. At 3.30am we were woken up by a loud noise in the corridor. Then some time prior to 6.00am, the fire alarm went off. We evacuated via the nearest fire exit, which was a metal staircase outside. No staff around to assist (and there was a lady with a crutch who we were worried about behind us). We hung around outside, and we never saw a single member of staff. Very worrying. We returned when the crowd went back in, and only a fireman was able to update us - said it was a faulty sensor. Other issues but ran out of room & no response to my feedback form.

The room was freezing, felt like the window was open it was that cold and that's with the heating on. Bathroom was like a freezer. Twin room so I utilised both duvets over the 1 bed. Workers woke me in the morning as there is renovations occurring, chatting in the corridors before 9am.

Can’t fault it. Nice clean room. Nice bar area.

Excellent room just been refurbished. Absolutely amazing 4 poster. Staff couldn’t do enough for us. We will definitely come back.

The room was better than advertised as the bathroom was upgraded from the picture when booking. We paid for a sea view, scaffolding did obscure it a little but we could still see the sea. A light above the bathroom mirror would be good as the only light was above and shadowed your face. All staff we came across were lovely and helpful. Maybe a seperate range of lite bites in the bar would be nice. Parking was very good around the hotel as it is free Nov-March!

Really enjoyed our second stay here. Excellent value for money.

Staff were friendly, room a little tired but a good few days away.

Loved our room 402. Very clean and comfy.

Very much improved and the hard working staff may our stay wonderful

The upgrade of the downstairs is fantastic and the whole hotel is in a better place. This Hotel is a Whitby icon and deserved to be saved which you are doing. Brilliant.

The hotel is very dated, supposedly had a refurbishment but just papered over the cracks. We had a view of the harbour but could hardly see through the filthy windows, old furnishings in rooms , mucky carpets, moldy silicon around shower , woodwork rotting. Disappointing great potential but won't be staying again .

Stayed in one of the newly refurbished rooms and it was exceptional. All of the refurbished areas were a great standard. The new bar was superb and busy every evening. Buffet breakfast also superb and freshly replenished. Price was spot on with great views over the west cliff. Definitely recommend.