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Bar and restaurant was excellent the food and drink was wonderful, our room was so big but very dated and does need a refresh , staff really nice

Amazing hotel. Look forward to returning soon.

Nice hotel but couldn’t leave window open in room and it was roasting. If you go take a small block of wood to keep sash window open. Staff were very friendly. Was a bit noisy as events were being held but room was quiet. Good selection at breakfast and in bar n the little coffee shop was nice.

A fabulous location overlooking the cliffs. The majority of the hotel has been modernised, with a luxuriant feel that includes an excellent bar. There are some stairwells and corridors that are yet to catch up that feel very tired and a little shabby in places, but it looked like work was in hand to sort this out. There is very limited parking to book and a small overflow that gives reasonable rates, but you'd need to arrive early to get a space. We opted for a non-sea view room and it was nicely decorated with a huge, comfortable bed and modern bathroom. The staff were superb in all areas, as was the breakfast.

Great location, friendly staff, nice old building. Great value for money, enjoyed our stay there.

The staff on check-in were very helpful and friendly. Parking was convenient. Our room 204 was large and very comfortable and warm with a fabulous view over the beach and Abbey. Nice breakfast room with an excellent variety and choice of food. Excellent position for reaching town easily. Really enjoyed our short stay.

Great location. Sea view rooms overlook the town and harbour with wonderful views to the Abbey. The bar is lively and well run with plenty of staff. The breakfast is buffet style with lots of options and the restaurant room has nice decor.

Clean room, good bar with great food! Internet worked fine and room had a nice big TV!

Hotel has improved so much with current ownership and is managing to do so despite the ongoing major refurbushment.

Nice hotel staff lovely, the room was ok but needs a little updating. Also watch if you park on the road outside like I did oops parking wardens are very keen.

This beautiful listed building is beautiful now into a 2nd year of a 5 year retorvation plan as i am told Our room was changed due to me being diabled Although it was spacious very clean with ensuite facilities it was very awkward to maneuver getting into the room as the door was very narrow and i had to take the foot steps off the wheel chair to swing in from the corridor. Once into the room the ensuite room was uneccesable with the wheelchair as them doors were even smaller . With having only one leg i found it awkard to get into the shower cubicle as it was about 6 inch high to take the waste pipes . I ended up sat on floor to shower . I do understand thing cannot be changed so easily in listed buildings without consent The bar was up to date and buzzing and the food in the restuarant was super good and also very busy .although had to overcome some steps to enter ,it maybe awkward to enter if totaly wheel chair bound for other people .so have some thought dissabled people when planning your eating requirements. Staff couldnt do enough for you in all parts of the hotel ,we had a great nights stay and will be staying again, once i get a little more mobile

Internet was ok room needs to be freshened up staff were ok only 1 person on reception sometimes queue s

We were given an upgrade to a newly refurbished room with a sea view. The room was huge and comfortable, with a super-kingsize bed. Large bathroom with bath tub and shower. Fantastic view out to sea. Staff were friendly and helpful.

Comfortable accommodation and friendly staff.

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Internet eas great no problems the nearest shop was a 15 minute walk away defo recommend to anyone who loves hills and steps xxx

Lovely refurbished room with premium facilities. Huge upgrade from last time I stayed.

This hotel I in the midst of a full renovation. So this review is based purely in the condition of the hotel right now. The hotel location is perfect. Right on the West Cliff overlooking the sea, whale bones and abbey. The new hotel bar is exceptional. The rooms are perfectly adequate for a short stay. They do need a refurb and that is happening as we speak. I have to say though, that the prices seem to reflect that. They are not charging 5 star prices. The staff throughout the hotel are always great. I stay here every year and will continue to do so.

Hotel is looking fabulous, what a makeover it’s had. Can still smell the fresh paint upon entering. Had a room on the 2nd floor with a view of the abbey and the water, what a lovely sight to wake up to. Our meal at the fat badger was also excellent. Can’t fault it at all, thoroughly enjoyed our stay.

Great location, parking reserved for us which was great, room nice but no hot water.