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The staff were friendly & the spa excellent. Layers of dust in the room.

Beautiful place. Lovely staff. Relaxing stay. Excellent spa and golf facilities. Great restaurant.

We stayed just 1 night. Had afternoon tea which came with a little surprise which made our day 😊❤️ all the staff we came across were absolutely lovely! Also used the spa in the evening which was so peaceful and relaxing. Would honestly recommend and hoping to be back again soon.

Gorgeous stay with amazing spa!

First impressions of the front of the hotel are really nice and the reception is also nice but that's where it ends..... It's a complete labyrinth of a place with signage taking you all over . My room was a family room at the rear of the building,with mis match furniture all over and a musty smell to match. My room was in a poor condition,with marks over the wall,chipped paint and window that haven't been cleaned since it was built. The bathroom is awful with a sink that doesn't drain and black mould around the bath. How can u.k hotels get is so wrong. After parking the car there is also another delight, rubbish all over, old carpets just left to rot,rubbish bins over flowing. This place needs a refurb. Would I stay for free......🤔 No I will pass thanks.

The hotel and grounds are beautiful, but the accomodation is dated and you need to pay for the spa access on top of the hotel. 20-50 gbp depending on the time. We had a lovely stay and would go back but only if there was a deal in the price. It is also very close to Manchester airport which is great

Staff very helpful and polite, Aemond was fantastic looking after all the wedding guests. Had a lovely 2 days, thank you,

Disappointed about my stay The cleanliness of the room were horrible also the breakfast nothing special for a 4star hotel

Restaurant good, breakfast choice poor compared to some other hotels, room could have been better maintained, shower head I'll fitting, mould in bathroom seals, restaurant carpet could have done with a good clean. Grounds are lovely, staff pleasant and helpful, food good, a bit more attention to the bedrooms would lift the experience

The property has great character and the potential to offer a great stay. However with the ‘spa’ being separate and an eye watering £50 for 3 or 4 hours I decided to decline this option (and leave it to the Hen Parties). The rest of the hotel is honestly a bit tired and if you end up in the annexe at the back then good luck with the noise from guests talking loudly, toilet flushing and OH. MY. GOD. The peakocks. Squawking today STARTED at 4am and carried on hourly until 9.30. If I had a gun I’d have finished them off after 4hrs sleep. AWFUL!

Hotel is tired and worn. Staff very friendly and helpful

Very nice setting with lovely views

Absolutely beautiful, very accommodating for us with the truck in their car park.

So let’s begin. The hotel is in a beautiful location and has stunning views. The spa is very basic and is not as I expected. There is very little in the way of loungers outside so that not everyone there can have one. Other guests at the spa leave towels etc on loungers then go off for food or to hotel so that nobody can use them. Also not enough seats that are comfortable new sat on a brick wall to enjoy our drinks. The pool outside was hot like a bath and it was 28 degrees why would anyone want to be that hot. Asked for refund as spent an hour got 25% back waste of time and money would not return to the spa. Now onto the hotel. It’s a beautiful building and has some amazing features but these would have been nice when it was opened and new but now it’s been left to deteriorate and now looks very dated. The room we stayed in was so so hot it was like an oven with no air con and no fan. There was a broken fan outside our room so brought it in and used it (no cover on blades) it worked but had very little effect The bathroom was shoddy and had large amounts of grout missing from the tiles it was dirty and unhygienic. It was too hot to sleep. We ordered hot drinks from the bar that was a joke also the cup had someone’s lip stick on it so hadn’t been cleaned. Only redeeming part of the stay was the breakfast and even that was worse than premier inn. I would not stay here ever again and if your reading this I don’t often review things in such length but would take heed.

Lots of random staircases where it is easy to get lost as the signs aren't very clear and the lift didn't work that went to the floor I was on. Room was nice, large fan in the wardrobe which was lovely for the hot nights. Room was generally quiet but right above the wedding venue garden so music was quite loud till quiet late. Bed was comfortable and towels cosy. Breakfast had a lot to choose from and even though it was very busy, items were topped up and replaced before they ran out and a good selection of everything. Staff were friendly and helpful. Grounds have beautiful views. Lovely luxury treat.

Disappointing vs a stay there in the past. Helpful reception staff but appalling service in the dining room at breakfast - inattentive, rude, didn’t clear multiple tables whilst just wondering around. Breakfast was cheap - juice in paper cups!! The whole hotel is in near of a refurb/ love and attention. Our room was shabby, sink was cracked and rusty plug hole. No aircon - so hot in room, so very poor nights sleep.

Such a grand place, but interior needs sorting out, its become very tatty. Great surroundings, nice leisure facilities, rooms comfortable but very run down, awful shower no power.

The spa and pool was love, we realkt enjoyed it, but we had no kettle in our room we walked to reception and asked for one, I offered to collect it and take it back but they saud no a member of staff will bring it , we never received it, so couldn't have any drinks in our room, room was clean but dated , but on the whole we enjoyed it, breakfast was great

We had a lovely stay

The hotel is in beautiful surroundings with peacocks roaming free, unfortunately the peacocks make noise throughout the night and woke me up twice each night. Not ideal when coupled with noise from the courtyard bar until midnight. Room was very chintzy with a plasma TV, decor tired and in need of an update. This was the same throughout the hotel, decor in need of a revamp. The hotel is not the cheapest and I would expect more modern up to date decor for the prices charged. If you need a good WiFi signal you will only get this if you have a room in the main building. I initially had a room towards the back of the hotel and needed to stay in contact with family and very patchy signal so I was thankful that staff moved me into the main building where WiFi is perfect. I would only stay there again if it was a room facing the golf course, no peacocks and no noise from the bar !!!