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We had a beautifully clean and very spacious room in the hotel's annex which was very peaceful and quiet. The whole stay was a perfect way to enjoy christmas! Every single member of staff was happy & smiling, the food absolutely superb, plenty of drinks choices...WONDERFUL!

Stayed here a few times great hotel, staff always helpful.

Friendly staff, hotel rooms are a bit tired but oka for one night. Bathroom wasn’t the cleanest, shower pressure bad.

Very pleasant staff no issues

Perfect room for the price we paid

Wonderful staff , beautiful room and great facilities

Very comfortable and spacious standard room. Did not have breakfast but used the Pub in evening which was ebullient and friendly atmosphere! Staff very friendly and approachable. Only issue an inconsiderate guest late at night got rowdy in room disturbance to many until staff had to quite them down. All good otherwise and will return

Beautiful stay from start to finish. Friendly welcome and bags kept securely until time to check-in. Lovely clean and comfortable room. Delicious breakfast. Perfect stay. Will definitely be back!

Room was clean and quite large but there were a couple of faults, the curtains did not close properly and were far too small and thin and the light did not work on the dressing table/desk

Room was basic but very warm always a good stay there

Issues with room, unhelpful staff. Poor hotel all round for cost

Great room, staff really helpful. Always stay at this hotel when visiting Harrogate and it’s always brilliant.

Staff were very polite and helpful. Room was adequate and clean only criticism would be room was very hot. Food in fat badger was excellent

The room was cool and the shower had no pressure. TV was very basic

A very comfortable and pleasant stay

Our room was not the one advertised and that I thought we were staying in.. very poky and the bathroom a little grubby… so so disappointed. The hotel is so lovely though and the breakfast was 11/10. The badger bar is very popular.. will stay again but check the room before unpacking

Had great stay we changed rooms at no extra fost or inconvenience . We ate in hotel food excellent

Excellent location, lovely and clean. Lovely bar area.

Friendly and very helpful staff. Good room. Excellent breakfast. Perfectly located for all Harrogate has to offer

We stayed in a deluxe double in the annex building next door. The room had no supplemental dead bolt lock or indoor security chain. So anyone with a card key could have entered the room. I told my teenage daughter that she should not stay in a hotel room without a way for her to secure the door from the inside. My mother's room in the main hotel had an indoor security chain. I encourage the hotel to rectify this situation for the rooms in the annex.